
Amazon has introduced a tiered pricing scheme for S3, its cloud storage service, that will take advantage of increasing economies of scale and go into effect November 1st.
Currently, American customers pay $0.15 for each gigabyte of data they store each month. With the new scheme, this will remain the price only for users who require less than 50 terabytes of storage. Once demands exceed that level, pricing drops to $0.14 and then $0.13 per gigabyte-month, and then settles at $0.12 for customers who need to storage over 500 terabytes of data.
Data transfer costs remain unaffected, as do those of simply making requests to S3. A similarly tiered scheme for storage will be made available to European customers, with pricing starting at $0.18 per gigabyte-month.
As part of the pricing announcement, Amazon has revealed that S3 currently stores over 29 billion objects with peak usage rates of 70,000 storage, retrieval and deletion requests per second.
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It’s a blood bath out there this morning. The S&P 500 is at a four-year low as the credit crisis keeps getting worse, despite the passage of the government’s $700 billion bailout plan. The market is taking tech stocks down with it. Google is down 4 percent to $368, its lowest point since 2006. Apple is down 6 percent to $91. Microsoft is down nearly 5 percent to $25. Amazon, Yahoo, eBay—all down.
Fears of a credit freeze are growing as the contagion spread to banks in Europe. The Fed is already flooding the market with more cash through new powers it was granted in the bailout package. All of this makes you wonder if A) the U.S. government acted fast enough and B) whether the bailout package is going to end up doing any good.
As far as tech stocks are concerned, already as I write this, there seems to be somewhat of a rally going on in some of these stocks (particularly Google) from the lows where they opened. But if the economy falters, tech stocks won’t be a safe haven for investors, even if they are cash-rich and not as exposed to the credit debacle as companies in other sectors. The markets always tend to overreact to systemic risk because nobody knows how far the problems are going to spread. What we are seeing is panic in the face of the unknown. It reminds me of the market panic after 9/11. Investors whop loaded up on tech stocks then ended up making a lot of money.
Does this signal a buying opportunity, or are investors better off running for the hills? Who is buying (or selling) what out there? Tell us in comments.
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It was only a matter of time before Amazon would decide to release a Content Delivery Network, and according to the company in an official statement released today, it has done just that.
Designed to complement its S3 storage service and EC2 web services, the CDN will be available later this year and will provide users with a high performance method of distributing content to end users. Amazon claims it will have low latency and high data transfer rates when users access the content and it will be specifically designed (in the beginning at least) for “developers and businesses who need to deliver popular, publicly readable content over HTTP connections.”
Although the CDN space is crowded with similar services from Akamai Technologies and Limelight Networks, Amazon thinks it knows how to be successful in the space. And one of the key components of its plan is to undercut others on price and make it much easier to buy CDN services.
According to Amazon, it will charge customers based on usage instead of the common practice of charging through long-term contracts, but it would not discuss pricing at this time.
Amazon getting into the CDN business seems like the ideal move for a company that’s trying to provide storage and on-demand computing services already. And considering its size makes it easier for it to adapt its business model to satisfy smaller businesses and those that are less likely to want to enter into long-term agreements, Amazon could quite easily push its competitors aside and cement itself as the leader in the market.
And with a video streaming and distribution service already in place, Amazon is quickly becoming a CDN for itself, so it may know a thing or two about providing a robust service to its customers when its CDN becomes available later this year.
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Since Amazon released its video on demand service earlier today, I’ve pored over each and every section of the site to determine if it has what it takes to supplant Hulu as the best online video service providing professional network content. And after doing just that, I’ve quickly realized that it doesn’t.
Amazon has done all it can to solidify its stance in the online video market. First, it launched its Unbox service to compete with film streaming and now it has tried to compete in on-demand streaming of TV shows and movies. And by making TV shows and movies available online to be streamed directly to your computer, it’s quickly becoming apparent that Amazon is not necessarily focusing all its attention on iTunes, but on what it perceives to be the next frontier in video: online streaming.
Selection
Amazon is quick to point out that the videos it offers on its new service don’t have ads breaking into the flow of the shows. But that is because you have to pay $1.99 for each TV episode. Granted, Amazon’s VOD service does have some free shows — I watched 30 Rock a few times — but the list of free shows is laughable, compared to the sheer number of paid shows.
So is it even fair to compare a paid service to a free one? Sure it is. Right now, for instance, Hulu is offering five episodes of The Office for free on its site with just a handful of commercials in each. I tried playing those same shows on Amazon to see if I could stream them for free on its service and was presented with a banner telling me I needed to buy the show after just 2 minutes of viewing.
If you’re fine with paying for TV shows, you’ll be happy to know that Amazon’s offering has quite a few — it claims it has over 40,000 movies and TV shows available. In fact, practically every episode from each season of every show in Amazon’s VOD service is available for purchase. I was pleased to see that I could choose from a slew of networks like TV Land and NBC. So Amazon lives up to its name in terms of breadth of selection. But there was something frustrating about the fact that so few shows had a free stream available, given all the free TV to be found on the Web.
Experience
Overall, the Amazon VOD experience is quite similar to Hulu: you pick a network from the links on the left column, choose your show, and find your episode. The picture quality of the videos I watched were highly-detailed and I was pleasantly surprised by Amazon’s decision to offer such a large display instead of the somewhat smaller screens found on Hulu.
That said, the actual video playback was suspect at times and the video streams would skip too often. That may be the result of all the attention Amazon’s VOD is receiving today, but so far, I haven’t seen any improvements. I also didn’t like that the video playback screens were too cluttered with extras. The pages feature all the episodes below the video. And Amazon’s ubiquitous recommendation engine picks underneath only muddies an otherwise clean screen.
Are no commercials worth it?
The main selling points of Amazon’s Video On Demand service are that it doesn’t have commercials, it has a slew of shows available and the picture quality is superb.But the streaming is choppy, the site layout is suspect, and some of the same content is available elsewhere for free.
Even though Hulu commercials can annoy me when I’m excited to see what happens next on The Office, I’ve never realized until now just how much I prefer them to shelling outcash for what is often a hit-or-miss experience. I don’t mind paying for a show I enjoy, but $1.99 seems a bit steep for one episode and if it’s being played for free on Hulu, I’m not sure why I would even consider using Amazon’s service.



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Earlier today we reported that Amazon had acquired AbeBooks, an online retailer of rare and used books from independent publishers.
AbeBooks held a major (although not majority) stake in a site called LibraryThing, where the literati can list their favorite books and discuss them. Coincidentally, Amazon has put a reported $1 million into Shelfari, one of LibraryThing’s direct competitors (which also include GoodReads, BookJetty and many others). So it might not be surprising to see Amazon try to join the forces of these two modestly sized startups.
But if the history between LibraryThing and Shelfari is any indication, we’re more likely to see Amazon either place its bets on one and divest its shares in the other, or simply maintain a minority investment in both.
Tim Spalding, the founder of LibraryThing, has publicly denounced Shelfari for using dirty marketing tactics such as astroturfing blogs and spamming inboxes. And he hasn’t minced words or backed down from his charge that Shelfari is a “bad actor”, having repeated Gawker’s description of Shelfari as “basically social networking rapists” and criticized Shelfari’s attempts to fix its invitation system.
While Shelfari has publicly addressed the charges of astroturfing (calling it the “unintended work of an unexperienced but well-meaning intern”) and spamming (the unintended result of “explosive growth” and a poorly designed user interface), it hasn’t used its own corporate blog to lash back at LibraryThing. And since most of this drama occurred nearly a year ago, it’s possible that any bad blood as been surmounted. But factor in the fact that these two startups are based on opposite ends of the country (Shelfari in Seattle, Washington and LibraryThing in Portland, Maine), and it appears unlikely that Amazon’s acquisition of AbeBooks will result in any consolidation of the book-centric social networking space.
In any case, Spalding has publicly asserted that LibraryThing will continue to operate as an independent entity, sending only anonymized user data back to AbeBooks. When reached for comment, he did say that he was open to selling the same type of data to Amazon, but he insisted that he would never sell “core user data” to Amazon and that he really doubts anyone “will propose marriage” between his company and Shelfari.
Josh Hug, co-founder and CEO of Shelfari’s parent company Tastemakers, said he had no specific comments about the AbeBooks-Amazon deal, but he did say that “Amazon has been a very supportive investor and we look forward to continuing to work closely with them.”
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Amazon is outsourcing more of its Web-scale software. Yesterday, it beefed up its payment services with the launch of Checkout by Amazon and Amazon Simple Pay. Other e-commerce sites can basically insert an Amazon Checkout cart on their sites and Amazon’s software will handle one-click ordering for anyone with an existing amazon account, order management, shipping and sales tax calculations, and other features. Or with Amazon Simple Pay, customers can just remotely sign into their Amazon accounts and Amazon will handle the payment process itself.
For both services, Amazon charges a transaction fee that starts at 2.9 percent of the order amount, plus 30 cents per order (it goes down to 1.9 percent for sites doing more than $100,000 a month in sales). And for transactions less than $10, Amazon charges 5 percent plus 5 cents.
Amazon already offers an array of payment services for both consumers and businesses, including a Flexible Payments Web service for developers to build their own checkout experiences for themselves. Hints of these latest additions came out in June. Checkout and Simple Pay are aimed squarely at businesses who may not have the resources or time to build their own payment service using Amazon’s Flexible Payment Services API. Amazon is going after PayPal and Google Checkout by leveraging its own payment software (and the millions of existing accounts tied to its system) and making it available to others.
Amazon is making big strides towards building cloud computing services, from payments to storage to compute cycles. If it can succeed in creating meaningful revenues from these services, they should be higher-margin businesses than shipping books and CDs. (In a related move today, Amazon is simplifying its Mechanical Turk Web service so that non-coders (i.e., business managers) can set up tasks they want to automatically farm out to digital workers across the world.
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When cloud-computing services like Amazon’s S3 go down, as it did again this weekend, it raises the question of whether they are ready for prime time. If these services keep going down, can startups rely on them enough to build their businesses on top of them? At Fortune’s Brainstorm conference in Half Moon Bay today, in response to a question from the audience, Amazon CEO Jeff Bezos said that the company takes reliability and uptime very seriously, and knows that it will be the basis of competition in this budding industry. He said:
I think we are at the dawn of what will be an important industry. Important industries are rarely built by one company. Companies that can demonstrate high-availability track records will have bigger parts of this market. Market mechanisms will push companies to reliability.
When we have an outage like yesterday, we see that as a crucial driver. We won’t be satisfied until we have uptimes and availabilities that are statistically indistinguishable from perfection.
When we have a problem, we know the proximate cause, we analyze from there and find the root cause, we will find the root fix and move forward.
Perfection is not necessary. Amazon’s S3 customers would probably be happy with just more redundancy so that they don’t have to suffer eight-hour outages. Amazon will no doubt get a pass as it learns how to scale these services, but how long will that goodwill last? There are other alternatives out there, with more coming on every day, even if they are not as well known.
(On a different subject, when talking about the Kindle, he had a nice quote about the importance of devices becoming invisible:
We had a microwave oven that would beep every minute until I turned it off. I called it a self-important device.
This is a favorite theme of his, but it is a good design principle. He didn’t mention anything about the next-generation Kindle though).
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Amazon will launch a new streaming video service to select customers on Thursday called Amazon Video on Demand. The service is different from its year-and-a-half old Unbox download service, which offers downloads of movies and TV to rent and buy, but only works on Windows machines.
Amazon has clearly been rethinking the Unbox business lately, and let some details slip about this new service in May. The main difference seems to be that the movies are streamed and can be watched instantly.
40,000 movies and television shows are available now.
Amazon also plans to pipe the data in directly to large screen TVs. they signed a deal to include the service in Sony Bravia high-definition Television sets. To access the movies on their Bravia TVs, users must purchase a $300 Bravia Internet Video link, the Times reported. Brad Stone, who wrote the story, noted that this “was an awkward extra expense, for now.”
Until we see the product it can’t really be judged, Amazon is going to have a fight on its hands as it tries to wrestle its way into the living room. Apple, Microsoft, Netflix, Tivo and lots of other services are already there, hanging out with the family. I love Amazon, but I’m not sure I love them more than Apple, Netflix and Tivo combined.
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Streaming music service Rhapsody has joined the likes of Wal-Mart, Amazon, and Napster by launching an MP3 store.
Its move to offer unprotected music downloads has been anticipated since last Fall when Real Networks joined forces with MTV and Verizon. The Rhapsody MP3 Store offers music from all four major labels (Universal Music Group, Sony BMG, Warner Music Group, and EMI) at 99 cents per single and mostly $9.99 per single disc album.
While Rhapsody specializes in streaming music to paying subscribers ($13 per month gives you on-demand access to its entire music collection), this is not the first time Rhapsody has offered downloads. Most of its downloads have been protected by RAX-formatted DRM, although lately MP3 files have been mixed into its collection as well.
But with the launch of its MP3 store, Rhapsody fully endorses the idea that DRM is dead. And it goes toe-to-toe with the aforementioned DRM-free music stores, as well as iTunes Plus (whose files are actually in AAC format, not MP3), by providing over 5 million tracks that can play on virtually any music player without any restrictions. All songs will be provided with a 256 bit rate.
The Rhapsody MP3 Store sits to the side of the regular Rhapsody streaming music service on its own subdomain, but the two are also integrated with one another. Shoppers on the MP3 store site who are also paying subscribers can play full-length samples (non-subscribers can also play up to 25 full length samples per month). And subscribers have the option of buying and downloading the files they’ve enjoyed streaming but want to play when not at their computers (or connected to the internet).
The purchase experience is mostly browser-based; however, Rhapsody also provides a download manager that can automatically load songs into iTunes. Only Windows is supported at launch, with Mac support coming later.
Rhapsody is also working over the next couple of months to integrate its streaming and downloading functionality into Viacom’s network of music sites, including MTV, VH1, and CMT. It has teamed up with iLike as well to power music across all of that startup’s social networking apps and on its main website. Expect the same level of integration that we’ve already seen on MOG.
On related notes, Rhapsody is putting the finishing touches on its powering of Yahoo Music, which should go live soon so that Yahoo users aren’t simply redirected off-site. And it has just helped launch a new Verizon VCAST music service for getting its songs onto mobile handsets. With all of these partnerships, Rhapsody is working to become not only a destination but a platform for music distribution as well.
Streaming music may be the way of the future - especially when reliable and fast wireless technology becomes ubiquitous - but the launch of Rhapsody’s MP3 store goes to show that consumers still want to own their music - and control when and where they can use it.
Also see our round up of DRM-free music providers from last fall, which includes some of the more indie-focused services like Amie Street.
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Internet-giant Amazon has acquired Fabric.com, an online fabric store that calls itself “The Place To Go When You Sew”. According to the press release, the deal will allow Fabric.com to expand its selection of sewing materials while giving Amazon a better catalog of hobby and craft materials. The cost of the deal was not disclosed.
Fabric.com was launched in 1999, and joins a growing list of Amazon acquisitions that includes dpreview, a camera review site acquired in 2007, and Audible, which was acquired earlier this year.
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Last week at the D6 conference, Om Malik caught Jeff Bezos on video after his on-stage appearance (in which he talked about a new pay-per-download movie service). In the five-minute hallway interview (embedded below), Bezos explains why a Web retailer is offering cloud computing services. The answer is because Amazon, as a Web-scale application, had to build these services for itself anyway. (Many investors and Wall Street analysts apparently still don’t get the connection).
Also, when asked if Amazon is considering starting its own venture fund to encourage Web Services startups like the iFund or the fbFund, Bezos laughs, and points out that plenty of venture-backed startups are already using Amazon’s Web services.
If you haven’t seen the video yet, here it is:
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Jeff Bezos leaked a little nugget of news during an interview on stage at the D conference this morning: Amazon is getting ready to release a pay-per-view streaming service for movies. Buried in Eric Savitz’s notes from the interview:
Next topic: music and video downloads. Bezos says he is “very serious” about the business; he says it is in some ways harder because there are so many participants. It has a glamor element, that attracts people; he says they are working on for-pay streaming service that will be unveiled in a few weeks; will start instantly, a la carte for pay. (Hey, actual news!)
Bezos didn’t get into many more details, and Walt Mossberg, who was doing the interview, didn’t ask him (Planning a review, Walt?). But it would make sense to add streaming as an option to Amazon’s existing pay-per-download Unbox service. As we noted last March, Unbox has not been doing so well and Amazon sent out a survey to users to try to figure out what was missing. In our informal poll, free video streaming with ads scored as the most sought-after feature. Paid video streaming was No. 7, out of ten options. Here’s a snapshot of that poll as of this morning (you can still vote on it if you go to that previous post):
Is instant-on video streaming going to make that much of a difference, or is there something else keeping Unbox unloved?
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One thing Citi analyst Kevin Mahaney didn’t know about earlier this week in his very optimistic sales estimates for the Kindle: Jennifer Aniston is apparently a fan. At least, that’s what it looks like in the picture above published by US Weekly (that is the first time and also the last time that publication will be mentioned here on TechCrunch, promise).
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Amazon has taken a special interest in one of its web service customers: Animoto, the machine-driven music video creator that launched last August and now has over 160,000 users. The online retail giant has decided to fund the startup with an undisclosed amount of money.
Animoto takes photo and music files from users and essentially turns them into souped up slideshows with background music that synchronizes with effects and transitions. The service uses Amazon’s SQS, S3 and EC2 to store the requisite files and process the videos.
Cloud computing has been so vital to Animoto’s operations that Jeff Bezos even used the company as example of how well EC2 helps web apps scale when their traffic hockey sticks (in Animoto’s case, when its Facebook app took off last month).
To celebrate Animoto’s new influx of money, I’ve compiled the following video with background music by Pink Floyd. My only quibbles when putting it together include the inability to use PNG files or search for photos on Flickr by tag.
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The Kindle, Amazon’s ugly but useful ebook reader that launched in November 2007, may be a burgeoning hit, says Citigroup Analyst Mark Mahaney. Citi expects Amazon to generate between $400 million and $750 million in revenue from the Kindle by 2010, or 1% - 3% of Amazon’s total revenue.
The key points of differentiation with the Kindle and competing devices is the fact that books and other content is delivered to the Kindle wirelessly and that the Kindle has the largest book selection by a significant margin (more than 120,000 books, magazines, newspapers, and blogs, including 98 of 112 current New York Times Best Sellers). Mahaney also points out that the Kindle has more memory than competitors, and supports newspapers, magazine and blog subscriptions. See Mahaney’s comparison chart below for additional details:

Mahaney points to slim public data about Kindle sales to date in making his predictions:
How Is Kindle Doing So Far In The Marketplace?
Our ability to answer this question is very limited. Amazon is the sole retailer of the Kindle and it has disclosed no information about its sales other than to say
that it sold out in the first 5 1⁄2 hours. But we have pieced together four different clues to gain a sense of Kindle’s traction.First, we note that Kindle has consistently been ranked among Amazon’s Bestsellers in its Electronics category. Ahead of the Apple iPod Nano, the Garmin GPS Navigator, and the Canon Powershot Digital Camera.
Second, we note that the Kindle has received a very large number of customer reviews. Per the exhibit below, we note that Kindle has received more customer
reviews than any of the other Top 10 Bestselling items in Amazon’s Electronics category – 2,537 reviews as of May 12th – vs. 663 for the Apple iPod Nano 4
GB Silver (3G), the #2 Bestseller. This is in part an unfair comparison. Kindle is a new product sold only on Amazon.com, while there are numerous versions of the iPod, and they are sold by numerous retailers. But still, the volume of reviews does indicate material traction for the Kindle.Third, we see that the quality/tone of the customer reviews the Kindle is receiving is relatively positive. Below we compare the Star Rating Diffusion – 5 Stars vs. 4 Stars vs. 3 Stars etc… – for each of the Top 10 Bestselling Electronics Items on Amazon. What we see is that the Kindle actually receives fewer high scores than the other Bestsellers – 69% of its reviews are 4 or 5 Stars vs. an average of 80% for the other items. And it receives more low scores than the other Bestsellers – 22% of its reviews are 1 or 2 Stars vs. an average of 13% for the other Items. But for a Version 1 of a product “competing” against a several times iterated leading consumer electronics item like the iPod, a 69% Star 4 or 5 rating is relatively positive.
And fourth, we note that the most reviewed Customer Review of Kindle (“Why and how the Kindle changes everything” by Steve “eBook Lover” Gibson) has been reviewed by at least 27,000 people. Specifically, as of May 13th, 26,931 have read Steve Gibson’s review and actually commented on it by pressing the Yes or No button when asked if the review was helpful. And logically, there would be more people who read the review and didn’t bother to vote, although the voting step is hyper-easy. We believe that this helps provide something of a proxy for how many Kindles have likely been sold. We’d peg the number as somewhere between 10,000 and 30,000 Kindles sold to date.
Citi took this indirect sales data and built a model based on the adoption curve of the iPod “Here’s what’s known. Launched in CQ4:01, the iPod went from 129,000 unit sales in its first quarter to becoming a mass market phenomenon, with a current installed base of approximately 100MM.”
They apply similar adoption rates to the Kindle that the iPod saw (starting at a much lower base: 129,000 iPods v. 10,000 - 30,000 Kindles in first three months on the market) and then discount the entire model by 50% - 75% to hedge risk in coming up with the three year revenue model. “So perhaps, if Amazon executes right with its Kindle product and marketing strategy, the iPod analogy for the Kindle won’t be too far stretched,” Mahaney says.
About half the projected revenue is from Kindle sales, half from book sales after purchase.
What’s our take? I was down on the Kindle when it first launched but quickly fell in tepid like with it once it was in my hands for a few weeks. But then John Biggs at CrunchGear borrowed it from me in January, apparently permanently. I’ve learned to live without it. The biggest issue I had with it, once I got the hang of it, was accidental page turns. I’m still buying a lot of normal books, but when I get my Kindle back I’ll happily switch back to the ebook world.
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A fight is brewing between Amazon and the State of New York over who is responsible for collecting state sales taxes on online purchases. Up until now, online retailers have only had to collect state sales taxes in states where they have physical locations—the same way that catalog retailers are treated. Otherwise, it is up to consumers to declare goods bought over the Internet as out-of-state purchases. (Right. I’ll go find those receipts).
Since most people don’t bother to declare online purchases on their tax forms, the State of New York recently passed some legislation (tucked into last month’s budget bill) known as the “Amazon Tax”. This new law conveniently redefines any Amazon affiliate as part of the retailer, and since there are plenty of Amazon affiliates in New York State, puts the burden of collecting the state sales tax onto Amazon. Clearly, this ridiculously stretches the boundaries of what constitutes Amazon and what does not. So Amazon is suing New York State to overturn he law.
Amazon argues that the law is “overly broad and vague” in its attempt to place the company physically inside the state, and also complains that the law unfairly targets Amazon as opposed to online retailers in general. (Although it does apply to all online sales, not just Amazon’s).
The law, as written, is just a bad law. And it would set a dangerous precedent. Not because New York State shouldn’t try to collect the $50 million in estimated uncollected sales taxes owed to it. But because the law is tortuous in the way it attempts to do that.
A marketing affiliate is not part of Amazon. If I put some Amazon book recommendations on the side of TechCrunch , set up an affiliate account, and readers click through and buy those books, that does not make TechCrunch part of Amazon. It is a marketing arrangement. Just like someone who sets up an AdSense account does not work for Google.
This still leaves the question of who should be collecting state sales taxes on online purchases. On that matter, I’m on New York’s side that it should be Amazon. It knows what state its customers reside in since it has their credit card information and is shipping goods to them. How hard would it be for Amazon to add a sales tax calculator to its checkout cart that calculates a different sales tax depending on the state of the purchaser? The answer is that it wouldn’t be hard at all, but that Amazon doesn’t want to do it because every additional surcharge at checkout results in more abandoned carts due to last-minute sticker shock.
Unfortunately, New York State has no jurisdiction over Amazon, which is headquartered in Washington. So the way to fix this would be a federal law that applies to all retailers. But Congress only cares about federal taxes and is not going to pass a law that will be unpopular with consumers to put more money into state coffers (setting aside the question of whether it can pass a law directing how state taxes should be collected in the first place). Without a federal law, though, more states will pass more bad laws on their own. So, what’s the answer?
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The title of this post, a (mis)quote from computer scientist Alan Kay, is the last line in a job listing posted by Jeff Bezos in 1994 to the Usenet group mi.jobs. The title of the job listing was “Well-capitalized Seattle start-up seeks Unix developers.” Via HackerNews.
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The big three gadget blogs (Engadget, Gizmodo and CrunchGear) (ok, kidding about CrunchGear, but it is doing very well) have a little more competition starting today: a new gadget blog called End User. The site is published by Amazon.
The blog authors are all Amazon employees and write for EndUserBlog as well. This is the same model for a few other blogs that Amazon publishes (Omnivoracious, ChordStrike, etc.).
Most posts have links into Amazon to purchase whatever is being discussed, which helps Amazon directly and indirectly sell more stuff.
So far the Amazon blogs don’t have much in the way of a community - most posts have no comments, for example. My recommendation is for them to follow, interact with and link to lots of other blogs in their respective categories, and actually join into the conversation directly.
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Shelfari, the Amazon-backed community networked around books, has introduced editable author profiles in hopes that it can become a destination for not only biographical information but interactions between authors and their fans as well.
Each author’s page will feature an open wiki in addition to a message board and a list of written books. Shelfari hopes to set itself apart from other big name wikis (namely Wikipedia) by encouraging authors themselves to join the community and modify their own pages. Many sites tend to discourage this practice because of obvious bias concerns, but Shelfari believes the interaction to be seen between authors and their fans will compensate for this drawback.
With the introduction of these new profiles, Shelfari is poised to become a uniquely rich repository of literary information, and has the potential to become an IMDB for books. At the same time, the success of these wiki pages will rely heavily on author interaction, which will likely be difficult to establish. Without this interaction, users might as well head to Wikipedia to get the dish on their favorite authors.
Besides the new profiles, Shelfari offers book reviews, recommendations, and community groups. Members can browse their book collections in virtual libraries, and books can be easily purchased through links to external sites (Shelfari gets a portion of the revenue from these sales). The site was founded in October 2006, and received $1M in Series A funding from Amazon in Feburary 2007.
Competitors in this space include LibraryThing, Goodreads, and Delicious Monster”.
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Amazon loves to talk about its Web Services because it positions the company as a bold innovator bringing cloud computing to the unwashed masses and other companies still stuck in the land of legacy data centers. But it is coy when it comes to details about the actual business behind Amazon Web Services, which includes its S3 storage service, EC2 compute cloud, and SimpleDB online database.
During its fourth-quarter earnings call, Amazon offered up the tidbit that Amazon Web Services (AWS) now uses up more bandwidth than Amazon.com proper, but not much else. You could infer, however, that the business is not yet very large, accounting for less than $131 million of Amazon’s $5.7 billion in revenues that quarter. The revenues may be small, but they are no doubt growing very quickly.
So who are using these services? A high-ranking Amazon executive told me there are 60,000 different customers across the various Amazon Web Services, and most of them are not the startups that are normally associated with on-demand computing. Rather the biggest customers in both number and amount of computing resources consumed are divisions of banks, pharmaceuticals companies and other large corporations who try AWS once for a temporary project, and then get hooked.
That surprised me. These are the types of customers you wouldn’t expect to see running their data through a hosted service. But apparently the cost advantage of paying by the drink versus buying new hardware and staffing up to do a random data run is convincing them to trust more of their data with Amazon. It goes without saying that these are the types of companies who demand the highest security for their data. Banks and drug companies. And they have a lot of data to crunch.
You just hear more about the startups because many are increasingly putting their entire businesses on Amazon, and the economics of cloud computing really levels the playing field for them. They also tend to be more open about their data practices. But cloud computing is already going much deeper than the startup world, and gaining adherents in big IT organizations.
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What’s the first thing Amazon does to counter the launch of Google App Engine? Makes sure its current customers are happy just where they are by providing two premium tech support packages.
AWS users can now pay for either a silver or gold level of support. Both packages offer “fast and predictable response times, an unlimited number of support cases, and personalized support from our team of developer support engineers.” The gold version takes things up a notch by also affording developers with round the clock phone support and a max 1 hour response time to urgent requests.
The silver package will cost $100 per month or $0.10 per dollar spent on monthly AWS usage, whichever is higher. The gold level is either $400 per month or $0.20 per monthly usage up to a certain charge, after which the rate declines.
Amazon hasn’t been slacking in terms of releasing new features, but we can expect that App Engine to drive even more rapid innovation from Seattle-based retail giant.
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Blurb, the on-demand print service with a specialization in photographic layouts, is expanding its “crowd sourcing” strategy onto, where else, but Facebook with a new app that brings people together to create professional quality books.
This past October Blurb deployed a new feature for its desktop publishing software called Community Books that could be used to create books with others. The new Facebook application, called GroupBook and found here, does essentially the same thing except without the need for any download on the part of your friends.
Want to compile a book with all of the photos that you and your friends took at graduation? Invite them to participate in a GroupBook project and they can contribute up to 20 of their own photos with a simple upload form on Facebook. Once the contribution period ends, you can turn these photos into a book with Blurb’s BookSmart desktop client.
My only real gripe is that friends can’t submit captions along with their photos, leaving book owners to make ones up themselves. Also, you can’t pull photos directly from Facebook collections - a limitation imposed by the social network itself since Facebook doesn’t store and serve high enough quality images for print.
Blurb’s social features form a smart strategy in an age when electronic media is replacing many printed materials. I imagine this will help the company drive demand for so-called “personal” books, ones created not for profit. It shouldn’t have an effect, however, on the print of marketing materials, which form half of Blurb’s businesses.
When asked about Amazon’s recent foray into on-demand print services, CEO Eileen Gittins expressed a lack of concern that it would cut into Blurb’s business. Since relatively few people use Blurb to create books intended for sale (on Amazon or elsewhere) anyway, she doesn’t think the giant ecommerce site has any real competitive advantage in this area. Plus she thinks Blurb’s economics are better because the company does not take any cut from the sale of books, it just charges printers for the leads it makes.
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Our live coverage of the Google App Engine launch event is here (Update: we’ve built and launched a test application here).
Google isn’t just talking about hosting applications in the cloud any more. Tonight at 9pm PT they’re launching Google App Engine (Update: The site is live), an ambitious new project that offers a full-stack, hosted, automatically scalable web application platform. It consists of Python application servers, BigTable database access (anticipated here and here) and GFS data store services.
At first blush this is a full on competitor to the suite of web services offered by Amazon, including S3 (storage), EC2 (virtual servers) and SimpleDB (database).
Unlike Amazon Web Services’ loosely coupled architecture, which consists of several essentially independent services that can optionally be tied together by developers, Google’s architecture is more unified but less flexible. For example, it is possible with Amazon to use their storage service S3 independently of any other services, while with Google using their BigTable service will require writing and deploying a Python script to their app servers, one that creates a web-accessible interface to BigTable.
What this all means: Google App Engine is designed for developers who want to run their entire application stack, soup to nuts, on Google resources. Amazon, by contrast, offers more of an a la carte offering with which developers can pick and choose what resources they want to use.
Google Product Manager Tom Stocky described the new service to me in an interview today. Developers simply upload their Python code to Google, launch the application, and can monitor usage and other metrics via a multi-platform desktop application.
More details from Google:
Today we’re announcing a preview release of Google App Engine, an application-hosting tool that developers can use to build scalable web apps on top of Google’s infrastructure. The goal is to make it easier for web developers to build and scale applications, instead of focusing on system administration and maintenance.
Leveraging Google App Engine, developers can:
- Write code once and deploy. Provisioning and configuring multiple machines for web serving and data storage can be expensive and time consuming. Google App Engine makes it easier to deploy web applications by dynamically providing computing resources as they are needed. Developers write the code, and Google App Engine takes care of the rest.
- Absorb spikes in traffic. When a web app surges in popularity, the sudden increase in traffic can be overwhelming for applications of all sizes, from startups to large companies that find themselves rearchitecting their databases and entire systems several times a year. With automatic replication and load balancing, Google App Engine makes it easier to scale from one user to one million by taking advantage of Bigtable and other components of Google’s scalable infrastructure.
- Easily integrate with other Google services. It’s unnecessary and inefficient for developers to write components like authentication and e-mail from scratch for each new application. Developers using Google App Engine can make use of built-in components and Google’s broader library of APIs that provide plug-and-play functionality for simple but important features.
Google App Engine: The Limitations
The service is launching in beta and has a number of limitations.
First, only the first 10,000 developers to sign up for the beta will be allowed to deploy applications.
The service is completely free during the beta period, but there are ceilings on usage. Applications cannot use more than 500 MB of total storage, 200 million megacycles/day CPU time, and 10 GB bandwidth (both ways) per day. We’re told this equates to about 5M pageviews/mo for the typical web app. After the beta period, those ceilings will be removed, but developers will need to pay for any overage. Google has not yet set pricing for the service.
One current limitation is a requirement that applications be written in Python, a popular scripting language for building modern web apps (Ruby and PHP are among others widely used). Google says that Python is just the first supported language, and that the entire infrastructure is designed to be language neutral. Google’s initial focus on Python makes sense because they use Python internally as their scripting language (and they hired Python creator Guido van Rossum in 2005).
Update: Here is Guido van Rossum at the launch event talking about App Engine: