
A subset of the Gillmor Gang met via telephone this afternoon to debate the $150 - $170 million Comcast acquisition of Plaxo. Listen to Steve Gillmor, Dan Farber, Robert Scoble, Jason Calacanis and me talk about whether this was a smart move for Comcast, or a sucker’s purchase of a company no one in Silicon Valley would touch.
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The rumors were accurate: Comcast will announce their acquisition of social contact list Plaxo today. Financial terms are not being disclosed, but the purchase price is between $150 and $170 million. Plaxo, which was founded in 2002, has raised just under $30 million in venture capital.
Plaxo has been the subject of considerable acquisition rumors lately, with both Google and Facebook named as potential suitors.
Plaxo says they will remain an independent organization in Silicon Valley. It will report into Comcast Interactive Media, which is a division of Comcast that develops and operates Internet businesses focused on entertainment, information and communication.
More from Plaxo’s CEO Ben Golub:
Plaxo and Comcast have been working together for the past year on a number of initiatives. Plaxo is providing the universal address book for Comcast’s SmartZone communications center (slated to launch later this year), and we are also now hosting all of the address book accounts for Comcast webmail users. Our partnership has already more than doubled the reach of the Plaxo network, bringing the total number of accounts to nearly 50 million.
Together, we intend to deliver on a vision of making “social media” a natural part of the lives of regular people, not just early-adopters. For example, you should be able to securely post family photos online in Pulse, and have them viewable by any of your family members, whether they are online, at work, on their mobile device, or in their living room watching TV. And you should be able to discover new shows to watch, based on what your friends and coworkers have recommended.
So, what about current Plaxo members? The services you know and enjoy from Plaxo will not only continue, but will continue to evolve and improve. In addition, both of our services benefit from “network effect,” which is to say that the more people who use them, the more useful they become.
On Monday I had an impromptu interview with Plaxo VP Marketing John McCrea and Chief Architect Joseph Smarr. They still had their poker faces on with regard to the acquisition:
This ends a long and sometimes troubled history for Plaxo, which was founded by Sean Parker, Minh Nguyen and two Stanford engineering students, Todd Masonis and Cameron Ring, in 2002. In 2006 the company finally abandoned it’s hated “viral” feature that tricked users into spamming their entire address book with Plaxo invitations.
More recently, however, Plaxo has been playing nice with the Internet. Last year they launched a popular service called Pulse, which pulls activity streams from other services into users’ Plaxo profiles. They were launch partners with Google Open Social, and announced support for DataPortability early this year. Even so, they still had the occasional misstep.
Update: The Gillmor Gang digests the news. Listen to the podcast here.
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Okay, making Plaxo look lame isn’t that hard. But as Plaxo has been groping around the past year trying to turn itself into a social network to attract a buyer (cough, Comcast), a little startup in the Netherlands called Soocial has been building a kick-ass contact management service that syncs all of your contacts between your desktop, cell phone, and a growing list of Web services. This company won one of the vote-in demo spots at the Next Web conference in Amsterdam (CEO Stefan Fountain pictured above), and their video demo featuring David Hasselhoff (shown below) stole the show. TechCrunch has 300 invites to the beta that you can grab here.
Soocial is not yet everything it could be, but it has a lot of potential, and its approach to syncing contacts is the right one. Right now, it supports an impressive 400 phones, contacts in Gmail, 37Signals’ Highrise CRM app, and contacts in your Mac address book on your desktop. (You gotta love a startup whose beta software works only on a Mac.) Support for Outllook on Windows machines is coming soon, as is syncing with LinkedIn, and contacts in Windows Live and Yahoo.
With all of these services and devices, if you add a contact in one, it updates your contact list and details everywhere else. This two-way syncing is what is really impressive. It even works with the iPhone, although only by syncing through iTunes on the desktop. Soocial also has a lame Facebook app, because Facebook does not allow syncing of contacts yet.
As more services open up with data portability and open APIs, Soocial will add them as well. All Soocial wants to do is sync your contacts no matter where you keep them. It is not trying to be a social network, and it is not trying to grow by spamming its users friends. “Not everybody has friends, but everybody has contacts,” says Fountain.
The startup is based in Arnhem, the Netherlands, and has raised 300,000 Euros from angel investors. It was founded in November, 2006. The business model is unclear, but the founders hope to be able to charge subscriptions to power users. Enjoy the video:
Hassle Free from Soocial on Vimeo.
(Photo by Anne Helmond)
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San Diego based FanBox from mobile solutions company SMS.ac offers a variety of services. From its front page it offers a reasonable web desktop package, complete with wordprocessing, IM and online storage. A social networking service is included, and the holding company sms.ac offers premium SMS services.
It sounds like a run of the mill package, except that like Plaxo in the past, FanBox spams potential signups by accessing the address books of its registered users. At least that’s what others have said, however I don’t recognize any of the names in the spam I’m now regularly receiving from the service, so it may well just be broad scale spamming of anyone and everyone.
I couldn’t find a lot of history on the company (in particular who bankrolled it). According to Wikipedia, Sms.ac was founded in 2001 and has over 50 million registered users worldwide. As an SMS provider the company has been accused of spamming people in the past, and a search of our archives found mention of the company in the comment threads on the Plaxo spam posts.
FanBox has been spamming people from at least the middle of last year. A search for “FanBox spam” in Google gives 5710 hits.
The spam from FanBox comes in a number of forms:
Registration Spam
You receive an email informing you that you’ve signed up for Fanbox and to click on the link to retrieve your password

Fan spam
[name]@Fanbox wants to be your loyal fan
Hi [name from your email] I’d note in my case it’s always my gmail account name, which isn’t my actual name but my company name
Yvonna@ FanBox wants to be your loyal fan!Automatically sign in to view Yvonna@ FanBox’s profile and/or photo, and accept or reject her fan request.
Question spam
Subject: Karen has asked you a question on FanBox
Karen asked you a question. View the question and answer it.
Following the link usually takes you to a really vague and random question, like “Would you tell a lie if you knew it would not hurt anyone?”
Others have recommended that you should not click on FanBox links and most definitely not give them log in details for your email service. It’s wise advice.
To be fair though they are not the only people spamming my inbox at the moment, I still haven’t got around to blocking emails from Facebook apps, but at least there you now have a reasonable path to block the emails. Instead of offering a simple unsubscribe method, clicking on unsubscribe from FanBox gives you a full page of options, and no easy path to unsubscribing. I’d be concerned that clicking on any link from FanBox may simply result in confirming your email address to them as well.
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Facebook is planning on allowing users to add activities from third party social networking site directly into their Facebook news feed, we’ve confirmed. The goal is to centralize all that activity in one place.
Third parties can already integrate directly today via the Facebook API, Beacon and the Facebook Platform, but adoption from these companies, which are indirectly also competing with Facebook, has been slow. Now, users can add the content stream directly. Users simply tell Facebook what third party services they use the most, along with their credentials or public feed for the site. The content stream is then pulled into your Facebook News Feed.
What this means: in your friends news feed, you may start to see more content from Flickr, Twitter, Digg and other third party services. This competes directly with what a number of startups are doing - namely FriendFeed, Plaxo Pulse and the more recently launched Iminta.
This is certainly an opening up of Facebook. And given that so many tens of millions of users spend so much time on the site already, it could remove the wind from the FriendFeed/Plaxo sails.
But don’t expect to see a RSS feed or widgets showing what you or your friends are up to any time soon. The data feeds that Facebook opened up last year do not extend to the News Feed. And from what we hear, Facebook hasn’t made a decision to open it up yet. Until they do, there is still plenty of breathing room for competitors.
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Plaxo finally got bought, say valley whispers, and blog after blog have speculated incorrectly about who the buyer might be (first Facebook, then Google). Finally, someone may have gotten it right - Valleywag is saying that Comcast is the buyer, for $175m. That makes sense based on what we heard earlier today, too: that one of the cable players bought them, for something just under the $200 million previously rumored. Comcast is the most active buyer in the bunch. In fact, they’re getting a bit of a reputation as the guys who’ll look at any deal, and don’t quibble much on price. If no one else will take you, there’s always Comcast.
To be fair, some of my disdain for Comcast exists solely because they supply my cable and Internet at home, and really really suck at it. I believe I’ve spoken to every customer service rep they employ.
Plaxo did around $5 million in 2006 revenue, doubling that to $10-$12 million in 2007. 2008 projections are $20-$25 million. The company has 1.8 million worldwide visitors per month (Comscore).
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In the words of one Silicon Valley insider that I spoke with today, “Plaxo has been desperately, desperately, desperately trying to sell” for quite some time. Late last year they got serious and hired an investment bank, Revolution Partners, to help move things along.
The rumor mill really got going when Revolution Partners started making their calls and sending out the company’s financial information to potential buyers. A rumor about a Facebook acquisition turned out to be false. Now Wired is reporting that Google may be doing the deal, for $200 million. Writer Megan McCarthy says she’s 100% sure a deal has been done, and thinks Google is the most likely buyer.
Plaxo did around $5 million in 2006 revenue, doubling that to $10-$12 million in 2007. 2008 projections are $20-$25 million. The company has 1.8 million worldwide visitors per month (Comscore).
Did Google buy them? The two companies are certainly friendly. Plaxo has been a big supporter of Google Open Social from the start, and has consistently adopted new Google social products. And Google’s new Social Graph API gels nicely with what Plaxo has done with Pulse.
More as this develops, if it does.
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Tens of millions of people have been busy the last few years building Facebook’s most valuable asset - their social graph. As people add friends, and those people add friends, Facebook gets to understand exactly how its users know each other. And as we saw with their “social ads platform,” where users essentially (and sometimes unwittingly) pimp services to each other, it’s not hard to make a little money from data like this.
Google, as usual, is not far behind. But they are taking a much different and more open approach to the social graph. Today they are launching the Social Graph API, which will allow third parties to grab social graph data that is produced by every day activities across the web - linking.
Who you are (defined by Flickr, blogs, Twitter and other web services) and who you know, can be determined by data included with links, or in other data included on web pages but not shown in a browser. The two standards around this, XFN and FOAF, provide explicit and public data to Google (and anyone else that looks) on who you are and who you know.
Technically this is pretty simple stuff. Links may contain XFN tags to state a a relationship, such as “me” or “friend.” These are explicit, public statements of relationships and are built in to many web applications, or can simply be added by humans.
Google is taking the resulting data and making it available to third parties, who can build this into their applications (including their Google Open Social applications).
Third parties are already jumping on board. Plaxo is adding the data to their Pulse profile pages to show additional relationships among users.
Companies can use this data as they please. A simple example is to remind a user of their Google-determined friends, and ask them if they want to add them on the new application, too.

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At some point last year people started to realize that the email inbox was not only the “original” Internet social network, it’s also going to be the backbone of social networking going forward. You already have your friends (people in your address book), and the social graph is already filled (people you email, and who they email, etc.).
Yahoo is clearly focused on this, for example. And In December Plaxo bolted their social network, Pulse, onto Outlook. Now you could see what a friend was up to just before emailing them. Today they are rolling out the same functionality for the Mac Address Book.
Users must download a plugin that acts as a bridge between Mac’s sync services and your Plaxo account. This also sync’s your Mac address book with your Plaxo address book. In addition to basic contact data, Pulse will pull in recent friend actions on social networks (blogs, Digg, Twitter, delicious, Flickr, Yelp, etc.).
If you are a Pulse member, download the Mac client here.
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We know Plaxo is for sale, presumably looking for north of $100 million and telling people around Silicon Valley that they’ve had an offer for north of $200 million. Revolution Partners, an investment bank, has been pitching them to all the big potential buyers.
There are now more rumors about the acquisition; specifically that Facebook is the buyer. VentureBeat is saying they have a source confirming the deal is “100%” happening. Our sources (and common sense) say its very unlikely any offer has been made, let alone accepted, and that Facebook may be just one of many companies taking a look at Plaxo.
Let’s look at the numbers. Plaxo reportedly did around $5 million in 2006 revenue, doubling that to $10-$12 million in 2007. 2008 projections are $20-$25 million. The company has just 1.8 million worldwide visitors per month (Comscore), less than 2% of Facebook’s 100 million monthly visitors. At current growth rates Facebook is adding around 10 million unique visitors per month. Putting this deal into perspective: Facebook grows a Plaxo every six days or so. And Comscore says 25% of Plaxo visitors are already coming to Facebook anyway.
Plaxo’s users also visit the site infrequently compared to Facebook users. Facebook’s 100 million visitors generate 42 billion or so monthly page views. Plaxo sees just 11 million page views per month, a tiny fraction of that. As an aside, Facebook generates the equivalent of a month’s worth of Plaxo traffic every 10-15 minutes.
Why would Facebook part with the rumored $200 million for a service that is so relatively small?
Crazier deals have been done, but this one isn’t happening (yet). Plaxo is a valuable property. It has a large professional social network and a great new product in Pulse - the sort of anti-Facebook news feed in that it pulls stuff from a variety of social networks instead of just Facebook. But it’s value will be greatest to someone that doesn’t already have those assets. Facebook does.
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After publishing an invitation to Facebook to join the DataPortability Working Group January 4, we never thought that Facebook would accept it. Today changes everything you’ve ever thought about social-networking data and lock-in before, because today Facebook, Google and Plaxo have joined the DataPortability Workgroup.
Google and Plaxo joining are a positive, however given that both have previously joined together for platforms such as OpenSocial it’s not that significant, but Facebook is another matter. On January 4 Michael sort of defended Facebook’s stance against Plaxo pulling data from Facebook on the grounds that “Facebook also has a very good reason for protecting email addresses - user privacy.” Today, by joining the DataPortability Working Group Facebook is embracing open standards and open access, and that is a huge fundamental change from its previous stance on being locked in to closed standards.
I spoke with the head of the DataPortability Group Chris Saad prior to this post (Chris is also the CEO of Faraday Media.) After about 24 hours of correspondence, the following are to join the working group as official representatives of their respective companies: Joseph Smarr (Plaxo), Brad Fitzpatrick (Google) and Benjamin Ling (Facebook).
The DataPortability Workgroup is actively working to create the ‘DataPortability Reference Design’ to document the best practices for integrating existing open standards and protocols for maximum interoperability (and here’s the key area) to allow users to access their friends and media across all the applications, social networking sites and widgets that implement the design into their systems.
There has been no shortage of people who have knocked Facebook for their closed standards prior to today, perhaps many of whom had a legitimate point. Today Facebook has taken the first step towards open standards and data portability, and despite those previous gripes they should be congratulated for it.
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News leaked prematurely today about a new Plaxo Pulse feature that allows users to match Facebook contacts to Pulse contacts, and then import contact data about the matches into Pulse.
Plaxo has been testing the feature with a number of journalists and bloggers. It involves running a script against Facebook. You tell Plaxo your Facebook account credentials; Plaxo then goes in to Facebook, looks up every one of your friends, and pulls down their contact information.
Plaxo could have done most of the work via the Facebook API (and in fact we covered a startup called FriendCSV that does just that). But the Facebook API doesn’t allow exporting of a crucial piece of data, email addresses. In fact, emails are shown as images instead of text on Facebook so that scripts cannot easily download them.
So Plaxo avoided the API and went with screen scraping. They developed optical character recognition software to recognize email addresses and add them to the export.
Facebook doesn’t like this, of course. But it isn’t Plaxo that’s paying the price. It’s the journalists and bloggers who’ve been testing out the service. Robert Scoble was banned yesterday from Facebook for running the script. He received an email from Facebook that said “Our systems indicate that you’ve been highly active on Facebook lately and viewing pages at a quick enough rate that we suspect you may be running an automated script. This kind of Activity would be a violation of our Terms of Use and potentially of federal and state laws.”
Plaxo was certainly aware of the risk. In an email from the company asking me to try the service last week, they said “We don’t know whether Facebook will try to shut us down (despite their increasing verbal support for the concepts of open-ness), so we want to let a few key folks have access to the functionality before we make it available to everyone.”
Yeah, they guessed right. Plaxo started running automated scripts against Facebook without any warning or discussion with them beforehand, in violation of their terms of service and, I’ll add, common sense. Of course users were shut down. Facebook must regulate this kind of behavior, without it the service would crumble.
Beyond the automated script issue, Facebook also has a very good reason for protecting email addresses - user privacy. Robert Scoble may be perfectly fine with having my contact information be easily downloaded from Facebook, but I may not be. Ultimately it should be me that decides, not him. And if Plaxo wants to push the envelope on user privacy issues, again, perhaps they should at least have given Facebook a heads up. And be prepared to take the consequences themselves instead of passing them off to their users. Robert Scoble was Plaxo’s lab rat in this experiment. I’m glad I wasn’t one, too.
Update: Loren Feldman basically agrees with me.
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Plaxo, the Sequoia-backed start that transformed itself from a hated spam monster into a mild mannered and interesting business social network, has started a sale process according to a source. They’ve hired an investment bank, Revolution Partners, who are spearheading the sale effort.
We do not know what price Plaxo is looking for. The company has raised $28.3 million to date over four rounds, including $9 million last February. The company had over 15 million users as of September 2006, and their recent integration into Google Open Social has led to a further growth spike.
There were rumors in mid 2007 that Plaxo was being acquired by European competitor Xing. Those rumors were either inaccurate or the deal was never completed.
I have an email in to Plaxo CEO Ben Golub for comment. If I were him, I wouldn’t respond.
Update: User data from John McCrea, VP Marketing at Plaxo:
For our networked address book service, we’re right around 20 million users, plus another 15 million address book accounts hosted through partnerships.
Increasingly, though, we are focused on Pulse as the key driver of active users (and pageviews), and although we are still in beta (and haven’t yet broadly promoted to the address book user base), we’re seeing good month-over-month growth in all the key indicators. With Pulse, we’re at 1 million unique monthly users, up from 250K at the beginning of November. In terms of page views and time spent on the
site, our per-visit numbers appear to be comparable to Facebook (based on data from Compete.com), even though our demographic is much more like LinkedIn’s (professional, 25-50 y/o).
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Plaxo has announced a new plugin that brings Plaxo Pulse to Microsoft Outlook.
Plaxo is claiming the new service is “historic;” its an extremely long stretch but this isn’t to say that the functionality isn’t interesting. With the new Outlook plugin, users can now see recent activity on a person’s Pulse stream in the Plaxo “Click to Connect” box and in Outlook’s “Contacts Detail” view. Plaxo’s Pulse product provides a lifestreaming service, so this will bring in social activity of contacts such as on blogs, Digg, Twitter, del.icio.us, Flickr, Yelp, and other sites into Outlook. Plaxo’s sync functionality allows users to add and sync details with users as they add them in Outlook as well.
I’m not a Windows user so I didn’t have Outlook to test the service on, but I am a happy user of Plaxo’s Mac OS X sync tool. I’ve written previously that it’s a great service and if the Outlook plugin is as good as it sounds it’s likely to find a willing user base.
The new Plaxo for Outlook can be downloaded here.
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Update (Nick): We contacted John about the traffic spike. Essentially he says that the OpenSocial announcement helped publicize Plaxo Pulse. He believes the platform was more mature this time around and convinced a lot more users to sign on and invite their friends who invited more friends, causing the hockey stick.
Ever since Plaxo joined Google’s OpenSocial platform a couple weeks ago, the number of connections on Plaxo has skyrocketed from about 200,000 to over a million. Here is a graph from Plaxo marketing VP John McCrea (nice hockey stick, John):
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It didn’t take long for someone to hack the first OpenSocial application. In fact, it took just 45 minutes.
A developer who goes by the alias “theharmonyguy” and describes himself as “just an amateur” claims to have compromised the RockYou OpenSocial application on Plaxo called emote (see the Plaxo blog for details on the application). Specifically, he claims to have added a number of emoticons to Plaxo VP Marketing John McCrea’s profile within 45 minutes of it launching.
In an email, McCrea said he added all of the emoticons himself and his account doesn’t appear to be hacked. But when I asked theharmonyguy to hack my Plaxo account he did, within minutes, adding four quick emoticon messages such as “michael arrington is getting my bling on” and “michael arrington is w00t” (see image to left, none of those were added by me). theharmoneyguy then added one more to McCrea’s account, which will be difficult for him to deny:

theharmonyguy also pointed out specific problems with RockYou’s code, including some fairly humorous comments:
Some interesting code in there. For one, the app still doesn’t seem to be live for most of us (John McCrea from Plaxo has used it somehow) - it currently loads a “Please wait” iframe that never changes. But check out these code comments:
// TODO: no error checking - we’re bold…
// TODO: figure out why this is necessary???Also, the code constantly branches between Plaxo and “default,” which appears to be Orkut. In fact, there are some hardcoded names that I bet showed up in some OpenSocial screenshots somewhere:
if (getContainerType() == “orkut”)
{
friendIds[iNumFriends] = “11285577331363942034″;
friendNames[iNumFriends] = “Raymond Chan”;
iNumFriends = iNumFriends + 1;friendIds[iNumFriends] = “15479081059638046412″;
friendNames[iNumFriends] = “Jia Shen”;
iNumFriends = iNumFriends + 1;
}
theharmonyguy says he’s successfully hacked Facebook applications too, including the Superpoke app, but that it is more difficult:
Facebook apps are not quite this easy. The main issue I’ve found with Facebook apps is being able to access people’s app-related history; for instance, until recently, I could access the SuperPoke action feed for any user. (I could also SuperPoke any user; not sure if they’ve fixed that one. Finally, I can access all the SuperPoke actions - they haven’t fixed that one, but it’s more just for fun.) There are other apps where, last I checked, that was still an issue ( e.g. viewing anyone’s Graffiti posts).
But the way Facebook setup their platform, it’s tons harder to actually imitate a user and change profile info like this. I’m sure this kind of issue could be easily solved by some verification code on RockYou’s part, but it’s not inherent in the platform - unlike Facebook. I could do a lot more like this on FB if Facebook hadn’t set things up the way they did.
Oh, Facebook apps can also be prone to injection - I can insert any FBML I want onto the canvas pages of one popular app. But once again, I can’t really do anything, because to interface with the app requires me to have code related to that app, which isn’t generally available. Not sure if Google’s iframe implementation will be the same way.
Of course, the ability to change emoticons isn’t a particularly malicious hack; but the ease in which this was done suggests that Google has some work to do in getting its new platform stable. If they don’t, more damaging stuff may be on the way.
Update: Joseph Smarr, Plaxo’s Chief Platform Architect, says he has taken the application down for now:
Hi, just caught this thread now. Michael-thanks for the info. It does look like something isn’t quite working right. While I suspect it’s benign, e.g. some of the rockyou code not distinguishing between the “owner” and the “viewer” of the gadget (this stuff is not always easy to keep straight), I want to err on the side of caution, so I’m going to de-white-list the gadget for now.
As is, we’re maintaining a strict white-list so we don’t have any random would-be hackers messing around, and the platform itself is still a work in progress. Hopefully the benefit of seeing some real working OpenSocial code in production is worth bearing with a few kinks that need to get ironed out.
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* Building both showcase and canvas views, with Apps having the ability to create multi-page experiences in the full page canvas view.
* Foster communication among friends by allowing access a user’s profile information, friend list, and an update feed so that people can see what their friends are up to.
* Learn once, write everywhere as apps written for Orkut under OpenSocial can be used to build social apps for other websites.
The OpenSocial team also has a blog here.
Orkut joins Plaxo, and possibly tonight Ning as being the first sites with OpenSocial support.
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Plaxo has released support for Google’s OpenSocial initiative. The API’s are currently at 0.5 release so Plaxo warns that things are likely to change as OpenSocial moves forward, however in their words “we want to make sure that everyone who’s getting excited about it has a place they can channel their energy and get things running sooner.”
Plaxo support for OpenSocial consists of
* users can now add OpenSocial gadgets to their Pulse profiles
* each gadget also has a full canvas page inside Pulse
* Plaxo supports complete profile and contact info for the profile and friends-list APIs
* support for storing gadget prefs via the people data APIs
* gadgets can create activity streams and publish activity data, which will show up in the Plaxo Pulse stream with rich rendering support
* each activity can be commented on like normal feed items in Plaxo Pulse
Plaxo has also implemented OpenSocial gadget support into their new Dynamic Profiles feature, allowing users to show a separate profile (photo, bio, contact info, interests, etc.) to business contacts and personal friends.
Ning To Go Live Friday Night
We also have unconfirmed news that Ning will be rolling out OpenSocial as an option to its 115,000+ social networks on Friday evening. It will be in beta/sandbox format, and network owners will be made to understand that the API may change one or more times before it’s stable. (Update: Ning is now live with OpenSocial)
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Details emerged today on Google’s broad social networking ambitions, first reported here in late September, with a follow up earlier this week. The new project, called OpenSocial (URL will go live on Thursday), goes well beyond what we’ve previously reported. It is a set of common APIs that application developers can use to create applications that work on any social networks (called “hosts”) that choose to participate.
What they haven’t done is launch yet another social network platform. As more and more of these platforms launch, developers have difficult choices to make. There are costs associated with writing and maintaining applications for these social networks. Most developers will choose one or two platforms and ignore the rest, based on a simple cost/benefit analysis.
Google wants to create an easy way for developers to create an application that works on all social networks. And if they pull it off, they’ll be in the center, controlling the network.
What They’re Launching
OpenSocial is a set of three common APIs, defined by Google with input from partners, that allow developers to access core functions and information at social networks:
Hosts agree to accept the API calls and return appropriate data. Google won’t try to provide universal API coverage for special use cases, instead focusing on the most common uses. Specialized functions/data can be accessed from the hosts directly via their own APIs.
Unlike Facebook, OpenSocial does not have its own markup language (Facebook requires use of FBML for security reasons, but it also makes code unusable outside of Facebook). Instead, developers use normal javascript and html (and can embed Flash elements). The benefit of the Google approach is that developers can use much of their existing front end code and simply tailor it slightly for OpenSocial, so creating applications is even easier than on Facebook.
Applications can have full functionality on profile and/or canvas pages, subject to the specific rules of each host. Facebook, by contrast, limits most functionality to the canvas page, allowing a widget on the profile page with limited features.
OpenSocial is silent when it comes to specific rules and policies of the hosts, like whether or not advertising is accepted or whether any developer can get in without applying first (the Facebook approach). Hosts set and enforce their own policies. The APIs are created with maximum flexibility.
Launch Partners
Partners are in two categories: hosts and developers. Hosts are the participating social networks, and include Orkut, Salesforce, LinkedIn, Ning, Hi5, Plaxo, Friendster, Viadeo and Oracle.
Developers include Flixster, iLike, RockYou and Slide.
What This Means
The timing of OpenSocial couldn’t be better. Developers have been complaining non stop about the costs of learning yet another markup launguage for every new social network platform, and taking developer time in creating and maintaining the code. Someone had to build a system to streamline this (as we said in the last few sentences in this post). And Facebook-fear has clearly driven good partners to side with Google. Developers will immediately start building on these APIs to get distribution across the impressive list of hosts above.
And they’ll do it soon, too. It’s clear that the developers who arrived early to the Facebook Platform party won easy customers. Those that came later had to fight much harder. Developers found their new gold strike, and they will soon all be there, mining away.
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Pulse, which launched earlier this summer, is Plaxo’s foray into social networking. After years of collecting users’ contact information and address book contacts, they took the next step and created a social network around all that data.
One of the big features they added was a place for users to add information about what they are up to on any of dozens of other social networks - sites like Twitter, Flickr, Facebook, MySpace, Digg, YouTube, etc. You then see a news feed on your Pulse pages that includes information on what your friends are up to. It’s very much like the news feed on Facebook, except its based on third party data.
Tonight they’ve launched a way for users to take that personal social network data and include it on another website via a widget. Once you have a Pulse account and have entered in a few of your feeds, you can grab the widget here. A RSS feed for this information is also available.
30Boxes may have been the first startup to innovate in this space. FriendFeed, an unlaunched startup we covered earlier this month, is also doing something very similar, as will other startups.
I’ve embedded the Plaxo widget below.
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The idea of taking an address book application and turning it into a social network isn’t new - Plaxo just did it two weeks ago.
Now ZYB, a Danish startup, is using the mobile phone contact list as the center of the network, and the company doesn’t have the emotional baggage that still lingers with Plaxo and makes many users hesitant to trust them (I, for one, forgave them long ago).
Zyb first launched in mid 2006 as a service to back up your mobile phone. Through a relatively painless process, users can auto-sync their contacts and calendar to ZYB’s servers. It’s useful in the event of a lost phone, but the web interface is actually much easier to use to enter new contact and calendar information, too. The service, which is free, has about 200,000 active users (mostly in Europe).
ZYB, realizing that people add most or all of their close friends, co-workers and family as mobile phone contacts, has now built a social network to leverage those connections. You can add anyone on your contact list as a friend, which sends a request to them to add you as well. Users have standard profile pages to add photos, comments, etc. And they can also text/sms in status updates which appear on their profile, and friends can choose to subscribe to those status updates via text as well (very Twitter-like).
ZYB is free to users, although the company says they will eventually add premium services like Outlook-sync for an additional fee.
The basic ZYB service is difficult to use on U.S. mobile phones, although the setup takes only a minute on European phones. U.S. residents can still sign up and use the service, though (as I have done) and simply add contacts manually.
The company is headquartered in Copenhagen, and has a development office with most of its 20 employees in Cambridge. They raised €3 million in funding from Nordic Venture Partners in late 2006.
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