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Content Tagged with CRM + Enterprise
About SugarCRM - SugarCRM
SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than pro
openCRX - The Professional Enterprise Class Open Source CRM Solution
openCRX is an open CRM solution that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries:
Groupware
openCRX features lots of groupware functionality enabling users to manage e-mails and calendars (shared and/or private ones). Calender information is available in a variety of formats including CalDAV, ICS/iCal, and FreeBusy so that users manage their calendars with their preffered calendar client. E-mails are accessible with any IMAP-enabled E-mail client. With the seamlessly integrated XWiki users can easily manage and share documents and other information. openCRX also features an LDAP Server.
Account Management
openCRX's account management provides a true 360° view of customers across contracts, activities, products, and status. Account management enables your employees to build tighter, more profitable relationships by understanding the status of each account.
Product and Price Management
In addition to managing products, prices and price lists in multiple currencies, you can build complex products based on simple products. openCRX supports the whole range of advanced product structuring, e.g. product bundling and design of product offerings based on multiple product bundles. Extremely flexible pricing rules, which you can add/modify at run-time, allow you to implement any desired pricing algorithm.
Sales Pipeline
openCRX allows your team to focus on profitable deals and close them faster by sharing consistent sales information, tracking deal progress, and recording all deal-related interactions. In combination with openCRX's activity management you can customize your own sales processes. The sales pipeline gives marketing professionals the tools to manage prospects and existing customers. You can integrate the openCRX sales pipeline at any stage with your existing ERP application to provide your sales force with relevant real-time data like warehouse information, shipping status, etc.
Advanced Activity Management and Issue Tracking
Coordinate workflow in large projects, track and monitor all project-related incidents and activities, group and structure your activities with activity trackers, stay in control with advanced time-tracking and real-time reports - or simply use openCRX as a very sophisticated bug tracker (» read more). openCRX v1.12 will include a fully fledged CalDAV server.
Tools and Administration
openCRX administrators can customize the openCRX application to fit unique business demands, from adding/removing attributes or changing the screen layout to designing advanced activity processes to enhance the information flow within your organization. Advanced access control allows you to share information or restrict access based on user profile, role or team. Finally, extend openCRX with additional business modules with the openCRX wizards, reports and workflow capabilities.
openCRX Home Page
http://www.opencrx.org/
Download openCRX
http://www.opencrx.org/downloads.htm
Hipergate
hipergate is an open source web based application suite.
It's mission is to cover a full range of technical requirements in any organization. All applications are addresses from Internet Explorer, without needing any other additional software in the client computer.
This suite is multi-company capable, and can be used in a single company, a corporate group or working as an ASP solution capable of serving an unlimited quantity of single customers.
What makes hipergate unique?
* It is completely free.
* It is the only Open Source application with such a wide functional coverage.
* Runs on multiple databases and operating systems
* Has a unitary conceptual design and implementation.
* Is adequate for being used by Application Service Providers.
* Supports multiple languages.
* Has a professional services support network.
* Is well documented.
Hipergate Home Page
http://www.hipergate.org
Download Hipergate
http://www.hipergate.org/download/
Apache OFBiz
The Apache Open For Business Project is an open source enterprise automation software project licensed under the Apache License Version 2.0. By open source enterprise automation we mean: Open Source ERP, Open Source CRM, Open Source E-Business / E-Commerce, Open Source SCM, Open Source MRP, Open Source CMMS/EAM, and so on.
Apache OFBiz is a foundation and starting point for enterprise solutions, be they for one organization or one million. OFBiz can certainly be used OOTB (out of the box), but if you're looking for something that works really well for that there are many open source projects that do a great job there. OFBiz is great for creating specialized applications for use OOTB by other organizations. OFBiz is also great for organizations that need more than what an OOTB application can offer in order to grow their operations, but find the deployment and maintenance costs of traditional enterprise systems that can handle such things to be unreasonable or unjustifiable.
Being open source under the Apache 2.0 license and driven by a community Apache OFBiz offers both flexibility by design and by access to code, and a solution where you're not alone but rather can work with many others to get things done.
Apache OFBiz offers a great deal of functionality, including:
* advanced e-commerce
* catalog management
* promotion & pricing management
* order management (sales & purchase)
* customer management (part of general party management)
* warehouse management
* fulfillment (auto stock moves, batched pick, pack & ship)
* accounting (invoice, payment & billing accounts, fixed assets)
* manufacturing management
* general work effort management (events, tasks, projects, requests, etc)
* content management (for product content, web sites, general content, blogging, forums, etc)
* a maturing Point Of Sales (POS) module using XUI as rich client interface
* and much more all in an open source package!
Project Home Page:
http://ofbiz.apache.org/
Download Apache OFBiz
http://docs.ofbiz.org/x/PQM
Pentaho Commercial Open Source Business Intelligence: Home
The Pentaho BI Project provides enterprise-class reporting, analysis, dashboard, data mining and workflow capabilities that help organizations operate more efficiently and effectively. The software offers flexible deployment options that enable use as emb
Does ERP matter?
Having announced his departure from SAP (apparently quitting the software industry to work on alternative energy and transport) Shai Agassi continues to blog about enterprise software on the SAP Network as well as his personal website The LongTailPipe. His latest post: Does ERP matter?
People in the software industry often use labels like ERP (enterprise resource planning) and CRM (customer relationship management) to refer to computer systems or application packages, such as those purveyed by SAP and its competitors. So most people will probably read Agassi's post as a discussion of the ongoing relevance and value of these packages.
But these packages are merely a software solution to a particular class of management problem. So we might first ask: does enterprise resource planning matter?
This is not such a stupid question as it might seem. Like MRP and MRPii before it, ERP represents a certain management style. Invoicing is integrated with inventory control and logistics not just because data management likes to have all the data in one place, not just because it makes the transaction processing more efficient and effective, but because this integration enables a set of higher-level management capabilities, including planning and coordination. ERP is therefore not just a transaction processing system, it is a command and control system.
In the early days of MRPii, I can remember considerable resistance to the notions of planning and coordination that MRPii entailed, from factory managers who were accustomed to planning next week's production of widgets quite oblivious of the fact that the warehouse was already full-to-overflowing with widgets.
And it is possible to imagine a fictional enterprise in a totally service-oriented world that doesn't need resource planning - because it doesn't possess any resources. Everything it ever needs is invoked from somewhere else in the network, on a just-in-time basis. You would still need systems to handle logistics and invoicing and all the rest, but you wouldn't need ERP.
Enterprise resource planning represents a kind of management coupling between different management functions - sales and marketing, distribution, manufacturing, purchasing. In the past, there were many enterprises where the coupling between these functions was loose and incompetent. There are many enterprises today where the coupling between these functions is now tight and efficient - and some of the credit for this improvement may go to SAP and its competitors.
Clearly we don't want to go back to a loose and incompetent style of management. But is there a real alternative to enterprise resource planning, one that is loosely coupled (as befits a service-oriented world) but still efficient and effective? I think that's the fundamental question as to whether ERP matters.
But this is not the question Agassi is addressing. I'll come back to his argument in another post.
People in the software industry often use labels like ERP (enterprise resource planning) and CRM (customer relationship management) to refer to computer systems or application packages, such as those purveyed by SAP and its competitors. So most people will probably read Agassi's post as a discussion of the ongoing relevance and value of these packages.
But these packages are merely a software solution to a particular class of management problem. So we might first ask: does enterprise resource planning matter?
This is not such a stupid question as it might seem. Like MRP and MRPii before it, ERP represents a certain management style. Invoicing is integrated with inventory control and logistics not just because data management likes to have all the data in one place, not just because it makes the transaction processing more efficient and effective, but because this integration enables a set of higher-level management capabilities, including planning and coordination. ERP is therefore not just a transaction processing system, it is a command and control system.
In the early days of MRPii, I can remember considerable resistance to the notions of planning and coordination that MRPii entailed, from factory managers who were accustomed to planning next week's production of widgets quite oblivious of the fact that the warehouse was already full-to-overflowing with widgets.
And it is possible to imagine a fictional enterprise in a totally service-oriented world that doesn't need resource planning - because it doesn't possess any resources. Everything it ever needs is invoked from somewhere else in the network, on a just-in-time basis. You would still need systems to handle logistics and invoicing and all the rest, but you wouldn't need ERP.
Enterprise resource planning represents a kind of management coupling between different management functions - sales and marketing, distribution, manufacturing, purchasing. In the past, there were many enterprises where the coupling between these functions was loose and incompetent. There are many enterprises today where the coupling between these functions is now tight and efficient - and some of the credit for this improvement may go to SAP and its competitors.
Clearly we don't want to go back to a loose and incompetent style of management. But is there a real alternative to enterprise resource planning, one that is loosely coupled (as befits a service-oriented world) but still efficient and effective? I think that's the fundamental question as to whether ERP matters.
But this is not the question Agassi is addressing. I'll come back to his argument in another post.
Openbravo - Welcome to Openbravo
Openbravo is a fully functional integrated web-based open source enterprise management system, commonly known as ERP, that is much more at a cost that is far less. If you are a small or midsize enterprise (SME) and you are looking for a system to manage y
opentaps Open Source ERP + CRM - Home
opentaps Open Source ERP + CRM
The Apache Open For Business Project - Open Source E-Business / E-Commerce, ERP, CRM, POS
The Apache Open For Business Project is an open source enterprise automation software project licensed under the Apache License Version 2.0. By open source enterprise automation we mean: Open Source ERP, Open Source CRM, Open Source E-Business / E-Commerc
Free Open Source Billing Software - jbilling
Open Source Enterprise Billing Software
Enterprise Open Source LIst
The Enterprise Open Source List is a human edited directory of Open Source Software intended for IT Professionals and Enterprise organizations
The Apache Open For Business Project - Open Source E-Business / E-Commerce, ERP, CRM, POS
By open source enterprise automation we mean: Open Source ERP, Open Source CRM, Open Source E-Business / E-Commerce, Open Source SCM, Open Source MRP, Open Source CMMS/EAM, and so on.
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