We use Comcast for Cable TV and Internet services. I last paid them by credit card some time ago, and must have forgotten to set up automatic payment (probably because no one on the phone when you call them seems to know how, and their website is mysterious and useless, and as an internet customer you get no information about how to log into it). While we were in New Zealand, they suspended our service for late payment. What follows is the set of steps
we had to go through to get it reactivated. While I understand this is probably mild in comparison to the experiences of some, with a whole variety of service providers, I still think some public shame is required.