The Dashboard collection in Chandler has some interesting properties (not all of which, intentional
that have proven fertile ground for experimentation by some of our more adventurous users.
Going into Preview, we had a number of theories about what user needs the Dashboard would fulfill. Some of our assumptions have played out, others haven’t. Here is a recap:
We thought it was important for users to get a cross-collection view of all their data where the could process items regardless of what collections (groupings, contexts, categories) they had been assigned to. It’s also a handy way to see what’s new across all of your collections without having to click on individual collections one-by-one.
On the other hand, given the number of “other people’s collections” an user might subscribe to, we wanted to make sure that people had a way of quarantining FYI subscriptions from the personal collections in their Dashboard. As a result, we implemented a “Keep out of Dashboard” feature that allowed you to quarantine items on a per-collection basis so that they weren’t automatically picked up by the Dashboard.
There are still some behavioral idiosyncracies to be worked out, but it’s been interesting to see how users have made creative use of these 2 relatively simple ways to define the Dashboard view.
Some people use the Dashboard get a view across of “their personal stuff” versus “other people’s stuff”. (I use it this way, although I don’t spend very much time in the Dashboard collection.)
Some use the Dashboard purely as a place to collect new notes, an “intake” area so-to-speak. Once the note has been “processed” and added to the appropriate collections, it is removed from the Dashboard. In order to make this work, all of your collections must be initially kept out of the Dashboard. (This is analogous to the GTD Collection phase.)
Some use the Dashboard as a way of hand-picking a sub-set of NOW items to focus on “Today”. (I imagine these would be users who find themselves regularly ending up with pretty large NOW sections in each collection.) Again, in order to make this work, all of your collections must be initially kept out of the Dashboard.
How are you using the Dashboard?
One of the most common questions we get about Chandler is: Can I sync my Chandler data onto my mobile device?
The answer is Yes! While there aren’t full-featured Chandler mobile apps for all the various mobile platforms, you can sync Chandler data onto any device that can sync with or subscribe to calendars via .iCalendar or CalDAV.
Specifically, that means you can:
Currently Apple doesn’t sync To-do’s onto iPods or the iPhone, so you won’t see Chandler Notes on Apple’s devices. However, Apple iSync will sync To-dos onto Palm devices.
Google Calendar on the other hand, currently does not support tasks at all, so you can only sync events thru Google Calendar.
Apple iCal 3.x (Leopard) supports view-and-edit sharing via CalDAV, meaning you can make changes from your mobile device and they will sync back to Chandler. However, with Apple iCal 2.x (Tiger) and Google, you can only view your Chandler data.
There is a test build that supports 2-way view-and-edit sharing via CalDAV with Google. However, it has not yet been incorporated into the official release of Chandler desktop.
Liz Cademy wrote in with a success story linking Chandler to her iPod via iCal and iSync. I too, have been happily syncing 5 of my Chandler collections (events and notes!) to my new pink Palm Centro via iCal and iSync for a couple of weeks now. I’m thinking of finally upgrading from Tiger to Leopard so I can edit as well as view from my phone.
Has anyone else tried syncing to mobile devices in this way?
For a couple of months now, Chandler Hub has supported the ability to sync all of your Chandler data (not just events) onto other iCalendar or CalDAV to applications and tasks.
Chandler notes (starred or plain) should now show up in other iCalendar or CalDAV calendar applications (e.g. Apple iCal, and Lightning) as Tasks (VTODOS).
Here are instructions on how to subscribe to Chandler collections from other calendar applications. (Unfortunately, some Chandler-specific will be lost. e.g. NOW and LATER triage status will both be interpreted as “Not-Done”. Anytime events will look the same as All-day events.)
I also demo this in the second half of the new 3-Minute Feature Tour. Also available (lo-res) on YouTube.
Has anyone made use of this feature yet?
We are pleased to announce the release of Chandler 1.0, a “Note-to-Self Organizer” designed for personal and small-group task management and calendaring.
Chandler consists of a desktop application and Chandler Hub, a free sharing service and web application. You can also download and run your own Chandler Server.
Chandler is open source and standards-based.
Chandler aims to provide a more integrated approach to managing information with:
You can download Chandler Desktop, sign up for a free Chandler Hub account and get a tour of the product. Check out the source. And get involved in the project as we set our sights on growing our community. And send your feedback and questions to: chandler-users@osafoundation.org or chat with us on IRC!
We look forward to hearing from you!
The Chandler Team
Plus, 11th hour volunteer contributions for:
Complete lists of feature work and bug fixes for Desktop and Server.
Keith recently wrote into the users list about how he uses Microsoft OneNote with Chandler and how he’d love it if the new clickable URLs feature worked for OneNote links as well. (Emphasis, mine.)
As I posted in my user story, I am hopelessly disorganised. I have a theory that if I buy enough plastic boxes, I’ll attain the miraculous state of ‘in control’. Bits of paper containing ‘notes to self’ used to be found months after they’d been written, by which time it was too late to do anything with them.
OneNote has become my one piece of paper. On my tablet PC, I can hand write notes as I’m on the phone to customers. I can use it creatively for something like mind mapping - free-form, different colours, engage both sides of the brain. I can print web pages to it, embed photos and web clippings, possible solutions to problems - anything relating to anything, and all shared between whichever machines I’m using at the time.
Chandler provides diary and task management capabilities, shared between myself and my wife. I tend to use OneNote for the ‘capture’ phase and for organising my thoughts, then Chandler manages the next actions, appointments, and reminders.
Typically, I create a list of actions in OneNote, hit a hot key in AutoHotKey and the selected action will be copied to clipboard and pasted to a new task in Chandler.
One feature of OneNote is a right-click “copy this page’s URL to clipboard” and I’m envisaging modifying my script to create a task in Chandler and then paste the URL of the OneNote page into Chandler’s notes field, providing a one-click link back to the original OneNote page. Also, I’m looking at an AutoHotKey script to copy a task in OneNote and paste it into Chandler’s search box, so that I’ve got a kludgey but fairly seamless each way link between items.
So nothing too complicated, just a quick means of linking items in each app to each other.
Note To make it so that Chandler recognizes OneNote URLs, you must first apply this patch. However, if enough OneNote users pipe up with feedback that this would be very useful, we will up the priority on making it so OneNote URLs work by default.
We recently released an early version of 1.0 which includes new support for clickable URLs in the notes field.
I’ve mostly been thinking of URLs in terms of web URLs, but a couple of users have been testing out the new URL functionality with file system links. Chandler can recognize URLs for files, folders, and applications.
So in addition to web URLs, you can also keep track of documents you’re working on with triage status, tickler alarms and the calendar.
We have released a special edition “Test Version” of Chandler Desktop in order to try out patches submitted by Nick Parlante for 2 oft-requested features:
So please help us test by trying out these 2 new features! As usual, send feedback and report problems to The Chandler-Users mailing list.
The build is available here, or, if you’re running 0.7.7 or later, via the Tools >> Check for Test Updates menu item.
Note for Mac and Linux: At this time, there is minimal support for visual feedback that links are clickable on Mac and Linux. Meaning, links will not be blue or underlined. However, if you mouse over a valid URL, your cursor should switch to the hand, and clicks should be handled correctly.
As part of our drive to improve usability based on feedback from our Preview Release, we are proud to announce a new website, Product Tour, Product Demos and Get Started Guide.
The biggest thanks truly goes to the users who have written into the Chandler-Users list with feedback and detailed descriptions of how they use Chandler and why it works for them. Through their insights, we have honed the way we talk about Chandler to speak more directly to the problems people are looking for solutions for.
We have been blogging these user stories here and have compiled a User Stories Gallery as a part of the Product Tour.
We consider all of this material, a continuous work-in-progress and welcome feedback and comments either here on the blog, or on the Users list.
A few months ago, as part of a general effort to pare down the Chandler Desktop interface, we removed the notion of marking Notes as “Tasks”.
At the same time, we added a more “generic” notion of “Starring Notes and Events”.
Why did we make this change?
A common piece of feedback we received was: “I don’t understand the point of marking some of my Notes as Tasks. Isn’t everything I put into Chandler some sort of to-do?”
Since then, there has much discussion on the Chandler Users-List about this decision. As it turned out, there were users who did find the Task label useful, used it heavily and were disappointed to see it go.
I wrote a summary a couple of weeks ago that includes a rough outline of next steps for addressing this issue:
Summary
We’ve heard from a number of users on the list that the Task Stamp is sorely missed and that the Star stamp does not satisfy the same user need. (It’s always nice to hear that a feature was liked and used!)
My next design project is to revive and update a proposal for extending the range of Item Kinds in Chandler to re-instate Tasks and add a Reference Kind, and an extremely basic notion of Contacts. This will be a good opportunity for us to re-examine the Task Stamp (how can it be improved?!**) as well as discuss simple things we can do to make basic, yet useful Reference and Contacts Kinds. (See Chandler as a Platform for previous design proposals.)
We have also discussed making a “Task” parcel available in the short-term as a temporary stop-gap measure while we sort out a more coherent story for customizing and extending Item Kinds.
Last but not least, we remain focused on users who will be heavy users of Chandler and are trying our best to balance competing user needs.
** One of my theories about why the Task Stamp felt superfluous to some people is that it simply didn’t “do” enough to merit use. The same could be said for why in PIMs, features like Flagging and Starring are more widely used than To-do Lists.
One of the more common questions we get is: Can I use Chandler for email?
The short answer is no.
The longer answer is: Email plays an important, integral role in Chandler. However, Chandler today does not yet meet the email needs of most people.
Still, amongst task management tools (OneNote, Basecamp/Backpack, Things, OmniFocus, Palm) the degree to which Chandler has integrated email (and calendaring) is unique.
Here is a run-down of the email features already in the product today versus what still needs to be done:
What’s working:
What still needs to be done:
I imagine that different people will “require” different sets of features in order for Chandler to meet their email needs.
We recognize the central importance of email in personal task management and remain committed to expanding support for email. It is certainly on the short list of product areas we hope to build a healthy developer community around.
Peter Allen blogged recently about his experiences using Chandler:
I started using the Chandler Project a while back and I really liked it. It gives you tickler alarms for things you need to do plus a space for notes. So instead of a calendar where once the date is past, the event is gone, it’s a recurring reminder. It’s like a Jack Russel Terrrier, always jumping around and wanting attention. And every little thing can get recorded in its entries so when the reminder goes off, the appropriate info is at your fingertips.
Depending on who you talk to, a piece of software that reminds you of a Jack Russell Terrier could either be very good, or very bad
That aside, Peter’s post is a pretty succinct articulation of what’s unique about Reminders and Calendar Dates in Chandler. Alerts that pop up once work well for reminding you to do “2-minute” tasks like “Take your pills” or “Go to meeting”.
But reminders to start working on persistent, long-term projects like “Work on proposal for…” or “Come up with questions for…” fail miserably if they simply appear and disappear. Instead, setting “reminder dates” needs to work hand-in-hand with a way to manage your focus over long stretches of time. Chandler accomplishes this by not only providing “short-term” alerts in the form of pop-up dialogs, but by also using reminder and event dates to automatically re-focus notes and events into your list of “NOW” items. By contrast, a solution that worked more like a Jack Russell Terrier might be one that keeps popping up reminder dialogs every 5-10 minutes until you finish the task, but perhaps I betray my personal feelings about Jack Russells.
The following screenshot was taken from the Chandler Product Tour:
Unfortunately, Peter ran into performance issues:
Alas, the software is still too slow for me.
But, he did add the caveat:
If you have a fast machine, it’s worth checking out.
We recognize that poor performance is a deal-breaker for many people who have tried to use Chandler and we’re addressing it as part of a major re-architecture project. Still, it’s nice to see that some of these “harder to quantify” features of Chandler are proving to be of use!
Chandler 0.7.6 features the ability to keep multiple items open in separate windows. You can access this feature by clicking on the
icon in the upper right hand corner of the item details pane or by going to View>>Separate Item Details. (You can also select an item and hit Ctrl-I on Windows/Linux or Apple-I on Mac.)
User Andre Mueninghoff has already been making use of this new feature for a few weeks now, helping us track down bugs and providing feedback. Here are 2 uses he’s found so far:
The first is something he calls a “Bucket” item:
…to capture those random thoughts and bits of information that appear during the day.
The second is a GTD Projects List. Andre consults this list repeatedly throughout the day. In his words:
This saves me the trouble of having to leave the Chandler item I’m working with, find the GTD Projects List item, and then find my way back to the original item.

The Chandler Project is pleased to announce the 0.14.2 release of Chandler Server (Cosmo)!
Chandler Server is a server and Ajax web UI for managing and sharing calendars, events, and tasks. It implements open data standards including CalDAV, WebDAV, Atom, and Atompub.
This is a bugfix release to update the visual treatment on the login page and add a new widget specific Javascript build.
Chandler Server 0.14.2 is available for download as a ready-to-run bundle at:
http://chandlerproject.org/serverdownload
and the source code is available from subversion at:
http://svn.osafoundation.org/server/cosmo/tags/rel_0.14.2
Send us feedback at the open mailing list (no subscription required):
chandler-users@osafoundation.org
We look forward to hearing from you!
In the early days of free e-mail accounts, I lived in a close-knit rural community. My close friends and I thought e-mail was the best thing ever invented, and we’d make all sorts of plans entirely by e-mail. What could be more simple and effective? It turned out almost anything.
While my closest friends all checked their e-mail hourly, many of my other friends had work that wasn’t sitting in front of a computer. Many of them got e-mail accounts only grudgingly, and checked them maybe weekly. I was constantly wasting time expecting people to have read my email proposals. Eventually, I learned that I had to kill trees if I wanted people to hear what I had to say.
Applications, even paradigm shifting applications, are only useful if you use them. Obvious though this may be, it’s critical in determining whether a tool is valuable in practice.
In my day to day use of Chandler, I often close the application down and forget to open it up again. When I want to go check whether I can schedule an event, or find some other specific piece of information, I go and load Chandler, no sweat. But when I have an idea or something I need to remember to do, I often just create an (electronic) sticky or emacs file or send an email to myself to track it.
This is a hassle! I love Chandler’s organization of my calendar, random thoughts, and tasks, especially the ability to set something to come back to my attention later. But I’m not getting us much advantage from this as I’d like, because I still have so many tasks not in Chandler. The truth is, I don’t need all that organizational power most of the time. Often, I’d just like to quickly jot down a task.
To make it easier for everyone in my position to add tasks to their Chandler collections, today we’re announcing Chandler Quick Entry for iGoogle. OK, maybe this doesn’t make anything easier for Nepalese babies. But hopefully it’ll be helpful for people who use Chandler Hub and iGoogle.
If your homepage is set to Google and you’ve never used iGoogle before, it’s worth a look. You can quickly add a few gadgets with blog feeds, news, or whatever else you’re into. And, now, you can create notes and quickly send them to Chandler Hub. If you use Chandler Desktop to sync your hub collections, your new note will appear in Chandler the next time it’s open and syncs.
Give it a try and let us know what you think!
[Note: at the moment, you can’t use Google’s Directory to add the gadget, the directory contains an old, non-functional version of the gadget. You need to click on the image above to successfully add.]
While Chandler was originally conceived as a general purpose personal information management tool, we realized early on that sharing and collaboration, particularly small-group collaboration needed to be integral to any effective personal information manager.
It’s an exciting time to be in this area of software development. Software companies are finally turning their attention to small organizations, businesses and households; groups that are less structured than traditional corporate environments.
Chandler falls into this new category of personal and collaboration tools for small, loosely structured workgroups. There are 2 significant ways in which Chandler departs from enterprise-scale collaboration tools:
One. Traditionally, many collaboration tools have been structured around “clients” and projects, which were presumed to have start and end dates and concrete deliverables, that once delivered meant the project was complete. Delivering for each client was assumed to be a relatively “straightforward, process-oriented” affair that could be mapped out in “workflows” that remained constant from one project to the next.
By contrast, Chandler assumes that new projects (or tasks) will continuously emerge from existing projects. Old projects change or become irrelevant before they’re even begun. As a result, “work” becomes a never-ending, ever-changing procession directed towards a higher-level goal. To be sure, deadlines and milestones exist along the way. But they are markers in a continuous progression as opposed to tidy endings to bounded projects.
In short, Chandler is designed for groups that are constantly re-inventing what it is they do and how they do it.
As a result, building and maintaining project and workflow structures for managing and organizing such a constantly changing morass of tasks, dates and unresolved issues just doesn’t seem worth it.
Instead, Chandler is intended for users who are actively looking for something that lets you stay “organized” at their own pace. They specifically don’t want to feel like they’re being pressured to set deadlines they’re not ready to set. They don’t want to be harassed about tasks you entered but no longer need to do. In other words, Chandler users want a “Don’t call me, I’ll call you.” kind of tool.
Two. Traditionally, collaboration tools have focused on coordinating hand-off of information and shared resources (documents, media, etc) so that each member of the team has access to what they need in order to focus on their work.
By contrast, Chandler assumes that ownership of responsibilities is shared and passed from one member of the team to another with relative fluidity.
As a result, Chandler sharing isn’t modeled as a fileshare that gives everyone access to everyone else’s work. Instead, Chandler collaboration assumes that people need help working on the same thing together.
Sharing in Chandler is less about “watching” other people’s task lists and calendars and more about sharing a group collection and calendar where individual tasks are passed around or simply worked on in parallel by multiple people.
This doesn’t mean that “personal” collections can’t and shouldn’t be shared with others. It’s more a matter of “What is Chandler’s special sauce?” when it comes to collaboration.
This fluidy in collaboration also explains why Chandler is first and foremost a personal tool with built-in collaboration as opposed to straight-on groupware.
Our belief is that the line between “my work” and “your work” and “our work” is now sufficiently blurred such that tools that draw a hard line between personal and group task management simply erect unecessary hindrances that break common workflows.
Note: This is yet another way in which Chandler aspires to mimic email. People see email first and foremost as a personal tool. But fundamentally, email is about communicating and working with others. Nevertheless, the collaboration aspect of email is framed as an extension of the personal.)
It’s time to come out with another in our series of monthly-ish Chandler Desktop releases. Chandler Desktop 0.7.6 will contain the following two major features:
Besides this, there are quite a few bugs addressed in 0.7.6. You can find the full list here.
[May 16, 2008] Updated to Add: It’s out now … Download it here.
[May 16, 2008] Also Added: For more on separate detail views, see this post.
As promised, here is a specific scenario illustrating how Chandler can help to reduce and simplify the information in your life.
Edit, Evolve, Send and Re-Send the same item of information as your task to schedule a meeting turns into an invitation turns into a scheduled meeting on your calendar turns into an agenda list turns into meeting notes.
A simple meeting can often generate a dozen or more separate bits of information for everyone involved; bits of information that each person then needs to manage independently.
When you go back to look for the definitive record of what was discussed and decided at that meeting, where do you start? There are so many bits to collate and reconcile into a “single source of truth”.
Your task to schedule a meeting can be sent out as an invitation email and then put on your calendar once everyone has agreed to a suitable time. In parallel, you can pull together a meeting agenda on that same meeting event item. During the meeting, you can take meetings notes, again in the same meeting event item. All the while, you can send and resend the same task/event item to notify people who aren’t sharing through Chandler.
1. Collecting Agenda Items for a Meeting in a “Task List” View

2. Reviewing Meeting Notes from the Calendar

3. Sending an Update to the Event with Notes from the Meeting

More importantly, all of this use and re-use is plausible because you can access the same information item from different contexts (the calendar and the list view, multiple collections) and there is built-in support for “losing” and “finding” information. Otherwise, recycling and evolving notes and events would quickly turn into an onerous workflow you would not bother with.
In Chandler:
This Recycling Workflow works for maintaining lists (shopping lists, lists of questions, thank you notes, etc) and working on drafts as well. Really, it applies to anything that evolves and changes over time.
As promised, here is a more detailed analysis of how Chandler can help you reduce and simplify the information in your life.
Reducing sidebar organizational clutter: In Chandler, you get 9 different views of your data for every 1 Chandler collection you create.
Reducing duplication of information between your email, task list and calendar. In Chandler, you can:
Reducing the # of information bits you generate by recycling your data with Triage Status, Tickler alarms and integrated Calendaring.
You can use and re-use your information items in Chandler by continuously editing and evolving a single item over time, even turn into a completely different kind of item.
Here’s a task to re-schedule a dentist appointment that turned into the new appointment on the calendar. This item originally started out as a confirmation email from my dentist, which I moved into Chandler and re-purposed as a reminder to re-schedule my appointment.
Sending, Editing and Re-Sending Email
With email, once you’ve sent a message, you can’t edit it anymore. Amendments can only be made by sending a new message. However, it’s not enough to just give people a way to keep editing a single item over time (which is what most task managers do).
Yet, one of the reasons email is so appealing is precisely because we can forget about everything that’s come before. Every new message is tabula rasa. There is a natural rhythmic cycle to work. We make a little bit of progress. We get stuck. We stop thinking about it for a while as the issue percolates in the nether regions of our brain or as we wait for someone else to get back to us. And then we pick it up again. In the meantime, email’s great at helping us “forget” about problems we can’t make progress on. The problem is, once you’ve lost something in email, it’s hard work to get it back.
Nevertheless, any effective alternative to email has to do a good job of disappearing and reappearing issues, in the right place, at the right time.
Instead of having a binary choice:
You have 3 choices:
You can move items in and out of your focus (NOW versus LATER) as many times as you need in order to finish the job. And if there are important deadline and milestone dates to remember, you can assign a Tickler Alarm or put the item on the Calendar and Chandler will re-focus the item for you on those dates.
Reducing duplication of information that is relevant to multiple contexts.
In Chandler, notes and events can appear in multiple collections. This means that events you and your spouse are attending together can appear as the same event on both of your calendars. Issues that need to be resolved for several projects can be tracked as the same note-item multiple project collections.
Tasks can show up in the context of a project collection and in a collection organized around a person, department or organization or a location (e.g. Things I need to discuss with Jan, HR stuff, or Home Office).
This allows you to organize your information in whatever way is most helpful to you without the up-keep of updating multiple versions of the same information.
Reduce the # of bits of information you exchange by Sharing.
This is somewhat self-explanatory. Instead of emailing back and forth, you could be editing the same lists, drafts, and meeting agendas with the people you work most closely with. When you need to alert people who aren’t sharing through Chandler, you can send (and re-send) the notes and events you’re working on via email.
These are some of the high-level design concepts. Stay tuned for a more specific scenario!
Yesterday I lamented that I wasn’t seeing any discussion about how email overload is fundamentally a collaboration problem (as opposed to a personal information management issue).
Then of course, I immediately ran into this one.
So, is it true? Will a new generation of collaboration tools help us wean ourselves off email? (The same way IM and social networking have already weaned us off email for social interactions.)
We hope so.
This should be true if you’re just using Chandler for yourself. This is doubly true if you’re sharing with others because at its best, Chandler opens up an alternative, more ergonomic channel for collaboration that results in fewer bits of information to keep track of and allows the group to leverage individual efforts to manage and organize information.
Here are some lists of email characteristics we want to emulate and avoid in Chandler.
What we want to keep: Email doesn’t get in the way of your ideas!
Bite-sized means it’s easier to get started on tackling hard problems.
Bite-sized also means you can manage email like a task list (as many people do). This in turn helps you multi-task. You can start, develop, fork and resolve dozens of threads at the same time. You keep track of it all by flagging/filing individual messages. With email, big, intractable problems are conveniently broken down into bite-sized next actions.
What we want to avoid and improve on: Email begets more email!
The very qualities that make email the defining tool of the information workplace are also its Achilles heel. Email is too easy to send. Each email in turn spawns more email to the point where you can no longer see the forest for the trees and you need to create more bits of information to keep track of the bits you’re losing in email.
There are a dozen different ways in which Chandler strives to meet the ideal described above. We’ve already begun to see success stories of users moving their work from email into Chandler and we’re using them to help us become a better alternative to email!
If you haven’t already, try out the new 0.7.5 desktop interface.
We’ve stripped out quite a bit of chrome. In many ways, the Preview release was an experiment. We threw out ideas out in order to see what would stick. 0.7.5 is what stuck.
The changes we’ve made have simplified the interface. But there is simplicity at the workflow and information modeling levels of application to consider as well, and that simplicity isn’t new.
With a new, pared down UI, we’re hoping more users will discover the underlying simplicity at the heart of the application.
There are tools that are simple at the conceptual and user interface level, but complex when it comes to workflow and information management.
Not to pick on email, but email is one of them. Email concepts are simple: Send and Receive messages. Reply-to and Forward messages. However what ensues from this simplicity is a propensity to divide and multiply; which results in the overflowing, hard to parse, hard to manage Inboxes we love to hate. Email begets more email and we’re responding with all kinds of ways to keep the onslaught under control: Auto-filtering strategies, tagging and categorization schemes and Inbox kung-fu processing techniques.
Imagine if…
To be clear, Chandler still isn’t meant to replace your email application. Instead, email to us, has served as an invaluable design-model for the best and the worst in information management and collaboration. Studying it carefully is how we think we can make Chandler a compelling alternative to email. See more detailed analysis.
So, instead of scattering your thoughts across dozens of email messages, text files, calendars and task lists, try putting them into Chandler and try out some of the scenarios described above.
(Stay tuned for a more detailed analysis and an illustrative scenario of how Chandler can simplify the information in your life.)
In refining our product message, one question we want to answer well is: What kind of information does Chandler help you manage?
The short answer: Chandler helps you manage all the notes you write to yourself.
The long answer: Chandler helps you Collect, Share and Follow-through all the “stuff” you:“Stuff” includes anything from ideas you need to develop and questions you need to follow-up on to things you forgot to do, things you can’t forget to do, meetings, appointments and the odd flash of revelatory inspiration.
- Email yourself,
- Scribble on napkins,
- Stick in random text files and electronic sticky notes, and
- Put down in paper notebooks.
In short, your day-to-day life is overflowing with ideas, thoughts and questions you need to Develop, Follow-up on and Get back to and you don’t have a good way to manage it all.
Traditional task managers are too rigid. But you need something more structured than your paper notebook.
Also, almost everything you do involves other people and you find that just managing the communications about what you’re doing as a group is a second job in an of itself.
Some more specific examples:
You come out of a meeting with a dozen new “things” to “research” and “think about”. You’ve scribbled them into your notebook. But now you don’t have a good way to develop and track those things as you make progress on them: Follow up with X about Y. Where do you keep track of what X tells you about Y while you figure out what it is you need to do with Y?
Pulling a meeting agenda together always generates an algae bloom of email. Once everyone’s input has been gathered and re-gathered over email, you’re the one that has to do the work of collating everybody’s responses.
You keep making the same lists all the time and every time, you forget something that you would’ve remembered if you had seen the last list you’d made. But you don’t have a good way to manage all these lists! e.g. Travel packing lists, grocery list, present ideas, thank you notes.
When working on drafts with others: Write-ups, status reports, proposals etc., you’re always torn between just sending out what you’ve got so far or wait a little longer. In the meantime, everyone else is unaware of the work you’ve done and working blind.
You tried sharing a calendar with others, but you’re the only one who ever looks at it! Whenever you add or change something, you end up having to send email out to get people’s attention anyway. The same thing happens when you try to collaborate on tasks or brainstorming ideas with a wiki. In the end, you always go back to using email.
Why is “What kind of information does Chandler help you manage?” a tricky question to answer?
In a previous post, I talked about using the phrase “personal information manager” to describe Chandler. Taken literally, yes, Chandler is a variant of personal information manager. But, using the PIM label confuses people in the software industry because it’s associated with specific software products that Chandler does not resemble.
The general population doesn’t have such specific product associations, so they might take PIM at face-value. However, the phrase “personal information” is now understood in the vernacular as shorthand for “information about me” (e.g. name, address, social security number, bank accounts, health records, etc.) This is especially true amongst computer-literate, white-collar workers, aka, our target audience.
In case there was any confusion, Chandler is not optimized to manage “information about me”.
Going forward, our task is to re-craft our product message with this in mind, both so we attract the users Chandler was designed for and we set expectations for new users trying out Chandler for the first time.
Katie’s post OSAF 2.0 Team seems like a good opportunity to introduce myself in this space. When I first joined OSAF I was asked to do this by Pieter Hartsook but a combination of a bad memory and busy schedule has kept this task triaged Later.
I’m originally from a small town about 45 minutes outside of Portland, Maine. My first brush with software development came during the summer of 2006 when, alongside a 6 day-a-week summer camp job, I participated in Google’s inaugural Summer of Code program. My project for the summer found me working with the GNOME Project implementing an experimental “panel extension” system.
I found Chandler while looking for a Linux calendaring client during my senior year at Williams College and after an internship on the Desktop team working on a project to better integrate the Twisted IMAP server into Chandler I was hired full-time as a server/ web front-end developer.
Most of my work since then has straddled HTTP, working mostly at the protocol level on the server and client side, with occasional forays down into the depths of our database layer and up to the shallow waters of user interface implementation. Most recently I’ve been updating our JavaScript code to use the 1.0 release of the Dojo toolkit.
A second project I’ve worked on recently (alluded to in the title of this post) is the first of what I hope to be a series of interesting hacks designed to expand Chandler into the maze of nooks and crannies that is contemporary personal information management. One of the more important lessons I’ve learned while working in this space is that everyone has a different system for tracking and managing the various things they want to accomplish both in work and in life. While semi-standard systems like Chandler’s Triage Workflow and David Allen’s GTD can help, even the most hard-core practitioners will make adjustments to work with their own personal circumstances. As developers of software designed to “serve the way people actually work, independently and together“, I believe it is our job to lead the way in bringing our ecosystem to people’s real needs.
So without further ado, let me introduce chandler.el, a module for interacting with Chandler Server using Emacs, a popular text editing environment. Instructions for installing and using it can be found at the link above. The current implementation is decidedly rough, but is ready for some real world use and feedback.
This offering is definitely on the techie side, but I hope it serves as a proof of concept for a general class of lightweight applications that have the potential to bring Chandler to the system you currently use to track your life. There is currently a discussion on chandler-users@osafoundation.org in which I’ve solicited ideas for more applications like this, please feel free to chime in there or in the comments to this post with yours!
In the future, updates about chandler.el will be posted mainly on my personal blog occident.us alongside information about whatever I happen to be working on or thinking about at the time. If you’re interested in what I do, do check out that space.
The Chandler Project is pleased to announce the 0.7.3 release of Chandler Desktop!
Download link, information on mailing lists, and how to get the sources available from the homepage.
The 0.7.3 release is the third in a series of quick, time-based releases since Chandler Preview 0.7.0 intended to respond to the feedback we received from 0.7.0 and continue to receive from these quick releases.
0.7.3 fixes over 50 bugs and includes some major improvements:
For a more complete list of bug fixes and known issues, please visit our Release Notes.
Thanks for your interest in Chandler Desktop!
A problem in the Reload Collection and Settings function limited to the Mac PPC build prompted us to release a 0.7.2.1 bug fix for that platform. For more details about this issue, see Bugzilla Bug #11305.
If you are using 0.7.2 for Mac PPC and had problems migrating your Chandler data from a previous version, please download the new 0.7.2.1.
The Chandler Project is pleased to announce the 0.7.2 release of Chandler Desktop!
Download links, information on mailing lists, and how to get the sources are available from the homepage.
The 0.7.2 release is the second in a series of quick, time-based releases since Chandler Preview 0.7.0.1 intended to respond to the feedback we received from 0.7.0.1 and continue to receive from these quick releases.
0.7.2 fixes over 80 bugs and includes some major improvements:
For a more complete list of bug fixes and known issues, please visit our Release Notes.
Thanks for your interest in Chandler Desktop!
The Chandler Project is pleased to announce the 0.7.1 release of Chandler Desktop!
Download link, information on mailing lists, and how to get the sources available from the homepage.
The 0.7.1 release is the first in a series of quick, time-based releases since Chandler Preview 0.7.0.1 intended to respond to the feedback we received from 0.7.0.1 and continue to receive from these quick releases.
0.7.1 fixes over 30 bugs, including:
Thanks for your interest in Chandler Desktop!
For Preview, we’ve made a huge effort in updating and expanding Chandler Project documentation.
Visit our new Chandler Project website.
From here, you can Download Chandler Desktop, Sign up for a Chandler Hub account as well as find our newly updated Vision Document and Feature List, complete with screenshots and informational demos of both Chandler Desktop and Chandler Hub in action.
For a blow-by-blow list of what’s new and what’s changed since the 0.6 release, see Preview Release Notes.
There is now a consolidated FAQ that covers topics ranging from ‘What license is Chandler under?‘ to ‘Can I use Chandler for Email?‘ and developer questions.
We are also working on a Get Started Guide for step by step instructions on everything from setting up accounts and sharing to a quick overview of Chandler’s core information management workflows. We expect the guide to be a ‘living document’ that will be continually improved to help new users ramp up. Check it out and give us feedback!
If you run into problems using Chandler, take a look at Known Issues and Troubleshooting.
If you think you’re problem is new, subscribe to the Chandler-Users mailing list and send us an email. If you’re pretty sure you know what’s going on, following the directions on the Report a Bug page and log a bug.
Here is an overview of how you can Get Involved, including an up-to-date list of Starter Projects.
Last but not least, if you’re looking to learn more about Chandler as a project, dig through our newly re-organized Project Wiki where you will find an overview of the Desktop, Server and Hub Service, detailed design and developer documentation as well as day-to-day planning, bug-tracking and notes.
The Chandler Project is pleased to announce the 0.7.0.1 release of Chandler Desktop!
Chandler Desktop is an open source, standards-based personal information manager (PIM) built around small group collaboration and a core set of information management workflows modeled on Inbox usage patterns and David Allen’s GTD methodology.
Chandler Desktop 0.7.0.1 is currently available for download here and the source code is available from subversion there.
Send us feedback on our chandler-users open mailing list. We look forward to hearing from you!
This release is a substantial improvement over Chandler Desktop 0.6.1 and is recommended for general usage. Changes in this release are summarized in the release notes.
The outline of changes is: