» tagged pages
» logout

sorted by: recent | see : popular
Content Tagged with Profiles + ebay

Don’t Sell Your Vote On Ebay. It’s Wrong.

Max Sanders decided it would be funny if he sold his vote in the upcoming presidential election on Ebay - minimum bid $10. And while I agree that it’s pretty funny, he’s now been charged with one count of bribery, treating and soliciting, a felony under an 1893 Minnesota law that makes it a crime to offer to buy or sell a vote. The law was used extensively in the 1920’s says this article, when people sold their votes for liquor.

A whole slew of Minnesota government officials are apparently looking at this as a meal ticket. Sanders faces a maximum penalty of up to five years in prison and a $10,000 fine. The eBay listing has been taken down.

I’ll be listing my vote on Ebay, too, in protest of this. This is absurd. Thanks for the tip Matt.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Amazon Said To Be Preparing a PayPal Killer. Wait, It Already Tried That.

Barrons is all breathless about Amazon getting ready to step up its game in the payments arena. Eric Savits writes:

Cantor Fitzgerald analyst Derek Brown asserts in a research note this afternoon that Amazon “may soon launch a PayPal-esque Payments service for use by consumers and merchants across the Web, potentially siphoning growth and/or profit from eBay’s crown jewel.” Brown says that Amazon could launch such a service as soon as late summer or early fall of this year.

But wait. Amazon already competes with eBay’s PayPal. It’s called Amazon Payments and it lets you:

—send money to anyone’s email address or mobile phone.
—make online purchases at other participating Websites
—buy Amazon products using your mobile phone.

It launched the current version of Amazon Payments last year. Also, last year Amazon launched its Flexible Payment Service as a Web service in limited beta so that developers could integrate Amazon’s checkout into their own sites (customers use their Amazon login, and the Website gets paid by Amazon, after a fee).

The article notes that both of these services exist, but does not explain how Amazon could go beyond their current offerings. So it is not exactly clear what further steps Amazon will take to beef up its current Amazon Payments service into a full-fledged competitor to PayPal. In terms of functionality, it is already pretty close. It even looks the same as PayPal. (Click on screen shot above).

Even if it does push the service harder, Amazon won’t find it easy to displace PayPal, which is deeply entrenched as one of the preferred payment mechanisms on the Web. But competition does keep everyone honest. So good luck to Amazon.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

Skype 4.0 Beta: It’s All About Video

Skype is getting a major, much-needed upgrade: Skype 4.0. President Josh Silverman calls it the “biggest new release in Skype’s history.” The new software client, which which will be released here in beta tomorrow (for Windows only), takes up the whole screen. Video is front and center.

“Our old UI was purpose-built for voice ,” Silverman tells me. (I put an excerpt from my interview with him up on TalkCrunch, or you can listen to the audio file directly). Now by going full-screen, the functionality can be spread out and made much simpler. It also makes it a better video-chat client. There is a big green “video call” button now. There is picture-in-picture functionality, and you can move the thumbnail around that shows your video.

The peer-to-peer technology ensures good quality video, and there is more space available for text chatting or sending files while the conversation is going. When you do a video chat, it really has the feeling of being in a video chat room. You can also pull in videos from Metacafe and DailyMotion (but not from YouTube). While Skype can handle up to 25 participants on the same call with voice, it is limited to one-to-one video chats at this point. Although, those can be combined with multi-party voice and text chats where everyone else just hears the audio. In comparison, Paltalk can do thousands of simultaneous video chats in a similar room-like environment.

The other major change in Skype 4.0 is that the entire experience is now centered around conversations and managing those conversations, whether those are with groups or individuals. Skype 4.0 lets you import contacts from Outlook, Outlook Express, Hotmail and Yahoo Mail. (No Gmail, another snub to Google).

There are also other improvements, such as automatic detection when you plug in a new headset or if your laptop lacks a built-in microphone. It also has software tools for testing your audio and video quality. All in all, Skype 4.0 is a step forward.

Skype, which is owned by eBay, boasts 309 million registered users and had $126 million in revenues in the first quarter.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

Ebay Opens Up Seller Tools As A Platform

eBay will unveil a new platform strategy called Project Echo tomorrow at their developer conference that is aimed at better servicing its seller community.

Ebay has had a rich set of developer APIs for some time now that let third party developers bring eBay functions and features into their applications. Now they are expanding those APIs and asking Developers to build apps to appear within the eBay Selling Manager, which 700,000 or so large eBay sellers use to manage their listings and customer information. Until now, all of the tools in Selling Manager have been created by Ebay.

A few partners will demo applications tomorrow - Hosted Support will show a CRM application to help sellers manage buyer communications and contact information, and Terapeak will show off an application that provides recent market research data to sellers, based on their listings (so if the price of iPhones suddenly drops when the 3G is announced, sellers who list those will get a notice).

The platform is far from actually launching - an alpha version will be available late this year, and will launch publicly in early 2009, they say.

This is analogous to Facebook Platform, Salesforce AppExchange and Google’s Open Social. When the platform launches there will be a defined markup language for developers to use (Ebay’s Max Mancini says they will look to Facebook and Open Social for guidance, and won’t reinvent the wheel), and other tools.

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

Google App Engine “Accidentally” Blocks PayPal

Here’s one for the conspiracy theorists: It turns out that Google App Engine, their new platform for building and hosting third party web applications, is blocking applications from integrating with PayPal for payments.

Developers who are building apps that use PayPal to handle payments usually require the application to send a request to the PayPal service. The URL’s used in these requests are all on the paypal.com domain name, and there is a test environment setup on a URL at www.sandbox.paypal.com. In Google App Engine apps, requests to either of these URL’s returns a generic ‘download’ error with no specific details.

A number of developers complained in a Google App Engine forum discussing the issue (also on Hacker News), where they also found a way to bypass the restriction by using a third-party proxy (like TinyURL). Then, early this morning, a Google employee named Marzia Niccolai wrote a comment, saying that the error was caused by their anti-phishing protections:

Thanks for the report! This is a bug, and we have located the problem. There was an error in our anti-phishing protections that was blocking some specific URL domains from being fetched using the URLFetch service. This was an oversight on our part, and these specific domain restrictions will be removed in the next few days.

Normally something like this wouldn’t raise too many eyebrows. But there’s too much bad blood between Google and eBay not to question this, and Google’s anti-phishing blacklist does not, of course, list the paypal.com domain as a phishing site.

Most developers who have commented on this so far strongly believe that this was a deliberate block by Google. So far, we can only take Google at their word that blocking Paypal was an accident because of the way their anti-phishing rules work. But with so many phishing sites involving Paypal, you would think that when implementing their rules they would at least check that the real Paypal site still works. Besides, the Google.com phishing test shows that Paypal is considered a safe site.

Why would it be different for App Engine? To make things more suspicious, that phishing test tool was launched last month.

We have emailed Google for a comment and will be updating this post as news comes in.

Update: In the post we mentioned that some developers were using a third-party server and/or domain to proxy requests to PayPal. It turns out that even those proxy requests no longer work (they did at some point), leaving one of the developers on that thread to conclude ‘I guess they are blocking PayPal at their (Google’s) gateway..’.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

Google Outed As Anonymous Ebay Critic

The Google Checkout/Ebay Paypal wars continue.

Ebay Australia currently allows merchants to accept credit cards, direct debit, money orders and checks for purchases, but from June 17 they want to allow only PayPal or cash on delivery. When the Australian Competition & Consumer Commission (ACCC) asked for public comments on the proposal a lot of of people responded. But an anonymous 38 page document that is highly critical of Ebay’s move was submitted on May 26, leading to speculation on who the author might be.

It turns out, the title of the document, hidden in the PDF metadata, gave a very good clue “Microsoft Word - 204481916_1_ACCC Submission by Google re eBay Public _2_.DOC.” An Australian named David Bromage first discovered it.

The document is still available on the ACCC’s website (and is embedded below), with the title stripped out. But the Australian newspapers are all over this now.

Google’s competing product to eBay, Google Checkout, is only available to merchants in the US and UK, so they don’t directly compete yet with PayPal in the Australian market. Apparently, that hasn’t stopped them from trying to keep their options there open.

In the document, Google says Ebay’s actions are anti-competitive, that the public benefits claimed by Ebay are “illusory” and that the proposal will result in significant public detriment. They also request that the ACCC ban Ebay from the action under the Australian Trade Practices Act.

Will eBay retaliate? Last year they temporarily pulled all Ebay advertising on Google after they announced a Google Checkout party at an Ebay event. If they get that mad over a party, I can’t imagine how they’ll respond to this 38 page treatise on the evils of PayPal.

The full document is below. And in other news, PayPal was finally able to fix that drop down menu bug that plagued users for over ten days and was ignored until the press and blogs started to pay attention.


Google Objection To Ebay AustraliaPayPal Proposal - Find Documents

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

PayPal: Ten Days And Counting To Fix Drop Down Menu Bug

Sometime around May 16 a bug appeared in PayPal’s subscription payments page that stops people from paying if they live in a different country than the site collecting the money. The original complaint and discussion about it are here. More discussion here.

We’ve been hearing about it for a few days now, but bugs generally aren’t big news and we don’t cover them except in unusual circumstances.

Here’s what makes this different - it’s been going on for nearly ten days now, and the bug appears to be nothing more than a small issue with a drop down menu (see video above). A couple of days ago PayPal took the time to note the bug, but still no fix. People are starting to get really angry about it.

It appears that they simply aren’t storing the value of the country when a user changes it, a very simple thing to change, perhaps a single line of code. In fact, it probably took them longer to write the blog post noting the bug than it would have taken to simply fix it. The most likely explanation for the ridiculous amount of time it has taken to fix it: it’s probably stuck in a bug queue, and has to wait its turn. Meanwhile, PayPal merchants are losing money.

One merchant comment sort of says it all:

It’s staggering that PayPal has not fixed this most basic payment issue immediately. I contacted support when I received the first customer complaint about five days ago and PayPal support already knew about the error but could not provide an estimated time to fix it. Clearly PayPal cannot be relied upon to provide a stable payments system.

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

eBay Vs. Craigslist, Round II. Craigslist Punches Back With Its Own Lawsuit.

counterpunch.png

Following the lawsuit eBay filed against Craigslist two weeks ago, Craigslist is punching back today. In a countersuit (complaint embedded below), Craigslist wants back the 28.4 percent of its shares that eBay bought in 2004. It also wants the court to award Craigslist eBay’s related profits, and punitive damages on top of it all. Craigslist is accusing eBay of:

unlawful and unfair competition, misappropriation of proprietary information, deceptive passing-off, business interference, false advertising, phishing attacks, free-riding, trademark infringement, trademark dilution, and breaches of fiduciary duty.

The complaint details how former eBay CEO Meg Whitman sweet talked Craig Newmark into the deal after it nearly fell apart, and then goes on to allege that eBay used its position as a large minority shareholder to try to learn competitive secrets from Craigslist, while launching competitor Kijiji in Europe. Now that Kijiji has entered the U.S. and is going straight for Craigslist, the gloves are off.

eBay filed first, though. So it has the legal advantage. But Craigslist has the reputation and publicity advantage. Everyone loves to root for an underdog. This legal brawl could lead to a customer backlash for eBay if customers decide to take sides.

In the complaint, Craigslist details eBay’s strong-arm tactics both during the negotiations for its equity stake and afterwards. One of the reasons Craigslist agreed to the deal was because eBay founder Pierre Omidyar was named to Craigslist’s board. But he only served a year, and was replaced by Joshua Silverman, the executive in charge of eBay Europe (who oversaw Kijiji). Silverman was quickly replaced, speculates the complaint, because of “antitrust” concerns.

The complaint also describes how eBay tried to undermine Craigslist by buying Google ads for keywords such as “Craigslist.org” and “Craigslits.com,” which then redirected to Kijiji. Oh boy, this is going to get ugly.

craigslist-ads.png

Read this doc on Scribd: craigslist vs eBay

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

MySpace Embraces DataPortability, Partners With Yahoo, Ebay And Twitter

MySpace is announcing a broad ranging embrace of data portability standards today, along with data sharing partnerships with Yahoo, Ebay, Twitter and their own Photobucket subsidiary. The new project is being called MySpace “Data Availability” and is an example, MySpace says, of their dedication to playing nice with the rest of the Internet.

A mockup of how the data sharing will look in action with Twitter is shown above. MySpace is essentially making key user data, including (1) Publicly available basic profile information, (2) MySpace photos, (3) MySpaceTV videos, and (4) friend networks, available to partners via their (previousy internal) RESTful API, along with user authentication via OAuth.

The key goal is to allow users to maintain key personal data at sites like MySpace and not have it be locked up in an island. Previously users could turn much of this data into widgets and add them to third party sites. But that doesn’t bridge the gap between independent, autonomous websites, MySpace says. Every site remains an island.

But with Data Availability, partners will be able to access MySpace user data, combine it with their own, and present it on their sites outside of the normal widget framework. Friends lists can be syncronized, for example. Or Twitter may use the data to recommend other Twitter users who are your MySpace friends.

The data sharing is dynamic, meaning it is updated constantly. And that also means user permission is not a one time thing. At any time a user can change or revoke the rights of a third party to access the data. Those third parties are “being held to strict terms of service,” says MySpace, which prohibits them from storing the data or using it once permissions are revoked.

For now, just the four launch partners will have access to Data Availability, and the features should go live in the next couple of weeks. More partners will be added over time, and MySpace says they eventually want to give even “mom and pop” websites ways to be involved.

What About Open Social?

MySpace is a partner in Google’s OpenSocial project, but this is being done outside of that framework. MySpace says they’ll adopt the Open Social APIs that evolve around data sharing once they are developed and announced.

The Center Of All User Data

Historically MySpace has lagged Facebook in terms of innovation. But they definitely “get it” this time. Sharing user data so openly (with user permission) is a terrific way to incentivize users to store all their core data at MySpace to begin with. Users eventually need one place on the Internet to store their data, or lots of places to store different types of data. But what they don’t want is today’s world where they are recreating and storing the same data over a plethora of social networks just because all those sites refuse to share. We’re starting to see the floodgates open and the idea of data sharing become a reality (thanks largely to the efforts of DataPortability and other activists in this space).

By acting first, MySpace takes the lead and has a shot at being the long term winner - meaning lots of people use MySpace as the place to store data, and share it out to other applications from there. Look for Google to make their move next.

See my post on “The Centralized Me” for more of my thinking on this.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

eBay Vs CraigsList Complaint Released

document.write('');
Read this doc on Scribd: eBay Craiglist Complaint
var scribd_doc = new scribd.Document(2763891, 'key-qccx84bmybapelweq62'); scribd_doc.addParam('height', 500); scribd_doc.addParam('width', 560); scribd_doc.addParam('page', 1); scribd_doc.addParam('mode', 'list'); scribd_doc.write('embedded_flash_2763891_15rwhl');
eBay has released a copy of its complaint against Craigslist (document above). eBay lodged the lawsuit last week in the Delaware Court of Chancery claiming that Craigslist executives took actions that unfairly diluted eBay’s economic interest. From the document itself, the tipping point would appear to be eBay's move to offer Kijiji, its classifieds service in the United States. Craigslist viewed Kijiji as a competitive activity that canceled some shareholder rights held by eBay since it became a Criagslist shareholder in 2004. The short story is that eBay believes Craigslist went to far when enacting the competitive activity clause.

Web2.0: TechCrunch

Wigix Brings Order to World of Online Trading

Shopping on eBay is more like navigating a street marketplace than visiting a department store. Disparate vendors sell their wares without any real coordination. As a result, buyers must visit each and everyone of them to ensure that they’re getting the best deal. And with each visit, they must cope and make sense of new advertising spins and types of service.

Wigix launches in public beta today with the intent to standardize online marketplace listings, and consequently make it easier for consumers to find the products they desire. Its SKU-based system (SKU, as in the fact sheets used to describe inventoried items) forces sellers to group their goods with others who are selling essentially the same product. This allows buyers to get a more complete overview of their options, and it allows for many other opportunities as well.

For example, with the SKU system, buyers and sellers can search for item listings using more intelligent search. Type “ipod” into Wigix’s search, and it will automatically suggest all the possible iPod models that one can sell and buy through the site. The search results don’t show actual items for sale, but types of items (”Apple iPod photo 160GB” or “Apple iPod mini 4GB”). It’s only once you click on one of these results that you can see who’s selling it.

Each SKU page shows not only the current sellers but general overview information for the product as well. This includes the current market value, the recent changes in that value, reviews, specs, and more. Users who own the product but haven’t officially put it on sale can list themselves as owners just in case someone wants to come along and make them an offer they can’t refuse. This Zillow-make-me-move-like feature should change the way many people view their possessions (not just dead items but stores of exchangeable value).

Wigix can also track how prices for goods change over time, which in addition to the bid/ask aspect of the site, makes it operate very much like a stock exchange.

The service’s biggest hurdle, of course, will be to draw enough vendors and shoppers away from eBay. It’s hoping its pricing structure will produce the right incentives to do that. There is no cost to list items under $25. Between $25-100, the site takes one dollar from the buyer and one from the seller. And for more expensive items, it claims an additional 2% of the sale price.

Wigix also supports its operations by running targeted advertisements on SKU pages, such as ones for items on Amazon. Since Wigix is a place only for identifiable goods (no collectibles here, at least yet), it’s easy to serve up ads for the same products found elsewhere on the net.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Five Million Users And Nearly Five Billion Stumbles Later

stumble-graph.png

Sometime today, StumbleUpon will register its five millionth user. (At the time of this writing, it is at 4,994,826 registered users). That number is kind of meaningless, though, because it counts anyone who has ever registered for the Website-rating and discovery service, and who may no longer use it. StumbleUpon, which is part of eBay, does not disclose how many active users it has.

But it did provide me with the nifty little graph above which shows how many times users actually “stumble” something on the Web. (When you like a site or a video you can stumble it by giving it a thumbs up—the more stumbles a page gets, the higher it ranks when others are looking for similar pages). The service is about to collect its five billionth stumble within the next 30 days. Users have already stumbled more than one billion times so far this year. Stumbling activity was up 160 percent during the first quarter of 2008, compared to the same period in 2007 (with 974 million stumbles versus 375 million).

Meanwhile, traffic to the site has been steadily climbing back since taking a huge dive last fall. According to comScore, unique visitors worldwide dropped from 4.8 million last October to 1.8 million in December, but came back up to 3.2 million in March. Many active users never go to the site, and just stumble from their browser toolbar. But as the quality of StumbleUpon’s user-selected index improves, it should attract more casual visitors to its site.

Most people think of StumbleUpon as a socially-powered discovery engine rather than a search engine, but personal discovery and search may be colliding. During a recent speech at the Next Web conference, StumbleUpon founder Garrett Camp noted:

Personalized search is just getting started. I think personalized crawling will start too. Crawlers now are trying to create the biggest map of the web, but implicit filtering and intelligent agents—that is where search and discovery will meet. My query log isn’t actually representative of what I want on the Web.

I like that idea of a personalized Web crawler that indexes only the part of the Web deemed to be most relevant to you and people you know or who share the same interests. Stumbleupon already identifies other users related to you who are drawn to similar Websites, and is building a general index of high-quality sites. The more stumbles it collects, the better its index, and the easier it will be to personalize that down the road. With the number of stumbles rapidly accelerating, the next five billion should take only about another year to gather.

stumbleupon-graph-308.png

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Report: eBay Says It May Sell Skype

eBay has gone on the record saying that they will sell Skype if they fail to find ways of using Skype to support its core ecommerce business.

Richard Waters at the Financial Times got the scoop directly from eBay’s CEO John Donahoe:

“What we’re testing this year are the synergies,” Mr Donahoe told the Financial Times this week after Ebay reported its latest earnings. “If the synergies are strong, we’ll keep it in our portfolio. If not, we’ll reassess it.” That could lead to the disposal of the business, he indicated.

eBay purchased Skype 3 years ago and has failed to find ways of using Skype across its other products in this time, so it is unlikely that miracles will start happening for Skype in the next 8 months. A sale is likely late this year or in the first half of next year.

The news comes despite strong Q1 figures for Skype and others reports suggesting a Google buyout or alliance may be in the works.

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

Skype Reports 61% YOY Growth; All Quiet On Google Front

eBay reported its first quarter results today with revenues of $2.19B, up $424M from the same quarter last year. Its GAAP net income was $460M, or $0.34 per diluted share.

Skype revenues were $126M with 61% year-over-year growth (although revenue is decelerating rapidly). During the first part of this year, Skype added 33M registered users, bringing its total to 309M users. This makes the Skype user base the largest within eBay’s collection of services.

The report signifies that Skype is hanging in there despite the setbacks of last fall that involved CEO Niklas Zennstrom stepping down and earning only 1/3 earnout.

We’ve heard nothing new regarding the possible Google partnership or acquisition with/of Skype, although a partnership looks more likely.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Rocketboom Founder Puts His Twitter Account On Sale

How much is a Twitter account with nearly 1,500 followers worth? Rocketboom founder Andrew Baron wants to find out, and launches a publicity stunt that will spark a debate about trust and privacy: He’s selling his Twitter account, including the followers. His explanation for the sale:

I really love my Twitter account but I feel like I haven’t been using it the way I want to. Quite honestly, I feel sorry for all of my followers because they wind up with my tweets in their timelines and I haven’t been able to utilize the medium the way I want to. I also participate in another Twitter account over on Rocketboom so I’m thinking I’ll post more over there and start up a new account to do what I want to do next.

It would be silly to just delete this account I have here, especially if there is someone out there that had like interests and had something to say or wanted to get involved in some relevant conversations. In terms of monetary value, I have no expectations or needs at all so I decided not to put a minimum bid on this. Whatever will be, will be.

At the time of writing the current bid for the account, complete with 1400 followers is $26. [Editor’s Update: The bid is at $1,125 as of 4/13, 9 PM ET). You can follow the auction here.

Twitter, of course, will almost certainly delete the account if a sale occurs (I’d suspend it immediately if I were them). But they may not have considered this possibility when drafting the terms of service or privacy policy - a sale or transfer of an account isn’t specifically prohibited.

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

eBay Terminates 125, But Will Hire More Long Term

eBay has fired 125 workers as part of a restructure of its US and European Operations.

The 125 were located in the U.S, Belgium, Spain and Austria and “were part of an effort to centralize some customer support, finance and legal functions and were not aimed at cutting costs” reports CNN, quoting the company saying that it is actually looking to expand on its 15,000 strong workforce going forward.

The changes are designed “to make the company’s services easier to use” and is part of a push to “reinvigorate a company that remains the dominant online auction site.”

eBay has come under increasing pressure from competitors, including Amazon who surpassed eBay in traffic last Christmas. The company launched a fee restructure in January resulting in a seller boycott.

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

Skype: 100 Billion Free Phone Minutes And Counting

skype2.pngSince launching four and half years ago, Skype users have talked to each other for 100 billion minutes, and that is just counting free Skype-to-Skype phone calls. Of course, many of those calls would never have been made if Skype didn’t exists, so you cannot count the entire 100 billion minutes as a loss for the phone companies. But a significant chunk of that has got to be eating away at phone company profits.

Skype’s owner, eBay, is not necessarily the winner here either. While Skype has been a boon for consumers, it’s eBay that is footing the bill. Even at the reduced $3.1 billion acquisition price after the write-down, eBay still ended up paying roughly 3 cents a minute for all of those calls. I think I pay less with Verizon.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Ticket Scalpers Seatwave Take $25 Million Series C

seatwave.jpgEuropean ticket resellers Seatwave have taken $25 million Series C in a round led by Fidelity Ventures that included Atlas Venture, Mangrove Capital Partners and Adinvest. Total funding for Seatwave to date is $36 million.

London based Seatwave, like StubHub (acquired by eBay for $310 million) and TicketsNow (acquired by Ticketmaster for $265 million) resells tickets to major events. The company was founded in 2006 by Joe Cohen, formerly with Ticketmaster and Match.com.

According to PEHub, the European market hasn’t had a strong online reselling presence, particularly compared to the United States.

Scalping tickets (reselling tickets) is not the easiest market to be in, with the practice frowned upon by many, and often illegal as well. The resale of football (soccer) tickets is illegal in the United Kingdom unless the resale is authorized by the organizer of the match, such as an under an agreement Seatwave competitor Viagogo has.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Gizmo Gets MySpace IM Support, More IM Platform Than Skype These Days

gizmo51.jpgWhen Michael profiled the Gizmo Project in July 2005, he noted that it had more features than Skype, but lacked instant messaging. The one time Skype competitor has become the Jaiku to Twitter, having pretty much dropped off the radar as Skype was acquired by eBay and went on to become the leading desktop VOIP/ IM solution.

gizmo52.jpgThe open source SIPphone owned Gizmo has continued to be developed, and this week added MySpace IM support on top of support for MSN, Yahoo, AIM and Jabber (including Google Talk). Today’s Gizmo is more IM platform than predominantly VOIP platform, and it makes for a fairly decent product.

Gizmo offers an attractive feature set. On top of the wide IM support that makes it a competitor to Adium and Trillian, the VOIP side offers competitively priced calls to external numbers, as well as free calls to those using the SIPphone platform. Services such as file transfer are supported, although video calling is only supported between Gizmo users, and not with users on other services. Cross platform voice chat is supported however.

Notably Gizmo 5 can be installed on a range of mobile phones and run locally, complete with VOIP calling, a decent value add if you’re on an unlimited data plan with your mobile phone. Unfortunately there isn’t a version (site or download) for the iPhone yet so I was unable to test it.

Gizmo has long since lost the battle against Skype to become the dominant VOIP service, however if you’re looking for a fully featured mobile IM client that also offers cheap calls it might be worth a look again.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

eBay Changes Fee Structure To Drive Growth

eBay yesterday announced a major shake up in its fee structure in an attempt to revitalize their core auction business.

Amazon surpassed eBay in US traffic in December for the first time according to Nielsen, and growth rates on eBay have been either static or minimal over the last two to three years.

Under the changes, eBay will slash listing fees by up to 50%, but in turn will increase its commission on items that do sell. Extras such as including photos with listing will now be offered for free. eBay will also increase fees on specific items, including goods sold for less that $25 to 8.75%, a 67% increase according to AP.

An example of the new price structure:

selling a purse at auction for $25 would have cost the seller $1.91, including 60 cents for listing the item plus eBay’s commission of $1.31. Under the new structure, the seller would pay $2.74, including 55 cents to list the item plus a higher commission of $2.19.

Another AP report suggests that eBay sellers are not happy about the changes, with one eBay user saying that “It looks like what they are trying to do with the fees is make it more difficult and expensive to sell low-end items. The people that are selling low-end items are going to feel this fee increase the most.”

ebayamazon.jpgcomScore stats show that eBay still retains a lead of Amazon (graph right) but the gap is closing. Amazon has continued to build a non-auction based alternative to eBay, complete with independent sellers and a used items marketplace that has seen solid growth at Amazon at a rate eBay simply hasn’t matched. With new leadership at eBay after the announcement of long term CEO Meg Whitman’s retirement this announcement will likely be the first of more to come as eBay looks to find growth from what is still one of the leading Ecommerce providers on the planet.

Crunch Network: MobileCrunch Mobile Gadgets and Applications, Delivered Daily.

Web2.0: TechCrunch

Meg Whitman’s Exit Interview

meg-whitman.pngI just got off the phone with Meg Whitman, eBay’s departing CEO, and John Donahoe, her successor. Whitman talks about her biggest successes (going global and buying Paypal) and her biggest mistake (losing Japan), gets a dig in at Skype’s founders, and ruminates about whether Facebook can become a platform for commerce. Donahoe talks about eBay’s renewed focus on fixed-price items, its commitment to distribute listings across the Web, and how he sees those listings as a huge advertising inventory. Here is the interview:


Q: If you had to pick one thing you did over the past decade, what was your best move?

Meg Whitman: I would say that the best move was that Pierre’s idea was a really good idea: using the Web to empower regular people and small businesses to do commerce. For me, the international expansion of eBay was the best idea. We are now in 35 countries, and have a huge global network. The second best one was the acquisition of PayPal—the wallet on eBay.

Q: What was your biggest mistake?

Whitman: I am not one for regrets, but I still regret we don’t have a presence in Japan.

Q: What about buying Skype?

Whitman: We liked Skype and still like Skype as a standalone business—a $400 million, four-year-old. Skype is doing more business as a four-year-old than eBay, Yahoo, or even Google did. We saw potential synergies between Skype and eBay. The next year or so will prove out if we were right. We’ve only had our management team in there for three months. Prior to that we had the founders, who are brave individuals, but were motivated by the earn-out.

Q: If you were starting out at eBay now in 2008 instead of 1998, what would you do differently?

Whitman: Guess what? The world changes. eBay has defined e-commerce. But John recognizes we are going to in many ways reinvent eBay.

John Donahoe: Buyers and sellers have more choices and higher expectations than in 1998, but the guiding principles are the same—the best values, the widest and most abundant selection, and a fun shopping experience. We will make it easier and safer to shop on eBay. The second thing we are going to do is build on this fabulous auctions business that is unique and is the best format for many items.

But we have used an auction approach for fixed price. We are not optimized to get those values in fixed price. Time-ending-soonest makes sense in auctions, but does not surface the best items in fixed price.

Q: eBay, along with Amazon and Yahoo, is now one of the elder statesmen of the Web. Do destination sites matter anymore?

Whitman: My view is that, just as in many businesses, brands really matter. There will always be a role for destination sites. Eighty million users come to our destination. I think that will be the vast majority of our future business.

That said, we must be in distributed commerce in the future, taking listings for auctions and Shoppng.com and distributingthem to other sites. If they ar not going to come to us, we are going to come to them. We are not at all averse to distributed commerce.

Donahoe: In many ways, our buyers will lead us there. We are making it much easier to bring eBay listings to your Facebook page, Myspace page, and shopping listings to various sites. eBay’s unique inventory offers better alternative [than other sources].

Whitman: Here is the interesting thing that I wonder about. You look at the tremendous success of Facebook. To my mind there is not a lot of commerce going on in these social networking sites. eBay is a community anchored in commerce. It is a commerce site that built a community around it. What has not been proven is if the reverse can happen and people will go to community sites to do commerce.

Donahoe: In payments, we are enabling faster checkout and easier payment on thousands of Websites off of eBay. In reputation, we think that reputaion is something we can increasingly outtake.

Whitman: We wonder if there is a way to embed reputation into Paypal. Is there a way to travel across the Web with your Paypal wallet and some other aspect of reputation?

Q: Do you want to get into the advertising game?

Donahoe: You could say we are already in the advertising game with millions of listings a day and expanding that with other advertising on eBay and off. We have our Yahoo and Google partnerships and we will continue to find ways to get our listings out there.

Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.

Web2.0: TechCrunch

Ebay’s Meg Whitman to Step Down After a Decade as CEO

meg-whitman.pngIt is not just Yahoo that is going through some rough times. After a decade at the helm, eBay CEO Meg Whitman is preparing to retire, reports the WSJ (subscr. req.). John Donahue, the president of eBay Marketplace, who was trotted out on a press tour about a month ago, is said to be the front-runner to be the next CEO.

During most of Whitman’s tenure, eBay seemed unstoppable. But the network effects that made it so powerful in the Web 1.0 era began to dissipate as destination sites began to lose some of their appeal. Now that people want to bring the Web to them—to their blog or MySpace or Facebook page—eBay needs to adapt to the new realities

It is not for lack of trying (see the bungled Skype acquisition). The old network effects still have a mighty pull, and generate a lot of money for eBay. Whitman maintained eBay’s dominant position in online auctions. But it just seems less and less relevant today.

Here is a ten-year stock chart. During the last two years, eBay has lost about half its value. Not a great note to leave on.

ebay-10-year-chart.png

Crunch Network: CrunchBoard because it’s time for you to find a new Job2.0

Web2.0: TechCrunch

eBay Takes a $30 Million Hit Over Buy It Now Patent

A Federal Court judge has found that MercExchange LLC is due $30 million from eBay in compensation for a patent breach of MercExchange’s “Buy It Now” patent, a long standing feature available on eBay auctions.

The case started back in 2001, and in 2003 a jury found in favor of MercExchange. According to the Wall Street Journal, the case triggered a review by the U.S. Supreme Court over whether injunctions or damage awards are sufficient remedies in patent cases, with a ruling in 2006 that “all but req