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Content Tagged with SourceLabs + support
SourceLabs News
SourceLabs Debuts New Class of Tools for Open Source Linux and Java (Press Release) – (March 18, 2008)
CNET News – “Open-source support company SourceLabs on Tuesday launched a subscription service aimed at Linux developers and IT administrators who do their own support.”
(March 18, 2008)
O’Reilly Open Source – “Developers and open source system users will be particularly interested in a SourceLabs announcement of a service called Self-Support Suites that has been in beta since December.”
(March 18, 2008)
eWeek’s Linux-Watch – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 19, 2008)
SourceLabs is covered in the largest German IT publication – “Mit den “Self-Support Tools” will SourceLabs eine Alternative zu klassischen Supportverträgen bieten.”
(March 20, 2008)
SourceLabs builds momentum in Japan
(March 18, 2008)
Linux Magazine (Brazil) – “A SourceLabs pretende oferecer, através de ferramentas de self support , uma alternativa ao sistema clássico de suporte atualmente adotado pelo mercado corporativo.”
(March 22, 2008)
IT Jungle – “If you are a developer working at a major corporation or a small company and you want to use Linux and open source tools to create Java applications, there is very little possibility that your company is going to let you do that without getting tech support for the Linux and tools that you use.”
(March 18, 2008)
Seattle Times – “I keep waiting for a big tech company to buy SourceLabs, an open-source software and tools developer in Pioneer Square. Maybe the new product it’s launching today, SourceLabs’ Self-Support Suite, will speed the process.”
(March 18, 2008)
LinuxDevices.com – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 18, 2008)
GigaOm: Ostatic – “Could automated software support solutions come to the rescue? The jury’s still out on that, but I was interested in today’s announcement from SourceLabs regarding new Linux and Java self-support tools.”
(March 18, 2008)
Northwest Innovation – “Seattle-based SourceLabs said Tuesday that it has rolled out new tools to help support open source Java and Linux software.”
(March 18, 2008)
SysCon Media – “SourceLabs announced the availability of SASH 2 complete with a major new milestone – integrated support for Apache Tomcat.”
(Sep 9, 2007)
Java
linux
tomcat
SourceLabs
support
self-support
Using Syslog information with SourceLabs Linux Self-Support
Below is documentation for using SourceLabs Self-Support Suite for Linux and Open Source Java to gather, organize, and search Syslog messages.
You can setup syslog to connect to the relay. In this release, we only support syslog over UDP. To set this up, you need to modify your syslogd config file. Often this is in /etc/syslog.conf
To get started, you can add
. @relayMachineName:4657
This will send all your syslog messages to a machine named relayMachineName over port 4657. Port 4657 is the default port the relay listens to for Syslog UDP messages. You can change this in the relay’s property file. This properties file is located in the ‘conf’ directory of your relay installation (e.g. /opt/sourcelabs/relay/conf).
To filter the syslog messages sent to the relay, please read the syslog documentation or man pages for more information.
Syslog-ng:
You can also setup syslog-ng to use the relay. For the current version of the relay, you will need to use UDP logging to the relay instead of TCP. To set this up, you need to modify your syslog-ng config file. Often this is in /etc/syslog-ng.conf
To get started, you can add
destination d_relay { udp("relayMachineName ", port(4657)); };
log { source(s_sys); destination(d_relay); };
Assuming that you are using a default syslog-ng configuration where source ‘s_sys’ represents all syslog messages (modify source as necessary for your configuration),this will send all your syslog messages to a machine named relayMachineName over port 4657. Port 4657 is the default port the relay listens to for Syslog UDP messages. You can change this in the relay’s property file. This properties file is located in the ‘conf’ directory of your relay installation (e.g. /opt/sourcelabs/relay/conf).
To filter the syslog messages sent to the relay, please read the syslog documentation or man pages for more information.
Find more information about SourceLabs Self-Support Suite for LInux and Open Source Java
linux
centos
RedHat
syslog
SuSE
SourceLabs
logging
Ubuntu
Debian
support
SuSE
SuSE is a Linux Distribution that is now distributed by Novell.
SourceLabs provides a Self-Support Suite of tools for SUSE
- opensuse is the community edition
- SLED and SLES are commercially supported
linux
novell
Linux-distribution
SourceLabs
SuSE
support
commercial-support
self-support
Ubuntu
Ubuntu is a Linux distribution growing in popularity and based on Debian that focuses on desktop Linux. It is included in Sourcelabs’ Self-Support Offering for Linux
Ubuntu has one of the largest, if not the largest and most active user communities of any Linux distribution. Ubuntu is also one of if not the most popular Linux distributions for desktop Linux use.
Notable included packages
Ubuntu packages the GNOME project as its window manager, however side projects Kubuntu and Xubuntu also package the KDE and XFCE desktop environments as well. Ubuntu releases are timed to follow GNOME releases by roughly 1 month, and Ubunut shoots for 2 releases a year.
Like its source distribution Debian, Ubuntu uses Apt for package management, and deb packages—however Ubuntu is not always compatible with Debian deb packages. Synaptic serves as a graphical front end to the Apt package manager.
Other notable projects Ubuntu includes in the distribution are Firefox and OpenOffice.
General design
Ubuntu focuses on being usable and being up-to-date, both with new Linux kernels and new versions of GNOME. Ubuntu follows in the sudo security model used by OSX and others, users are strongly discouraged from running as root.
Ubuntu features a very smooth upgrade process from release to release that is built on the apt package management. All that is required to maintain a current version of Ubuntu is to stay up to date on packages via Apt/Synaptic. Ubuntu can be switched to Kubuntu as well through package management as well.
Ubuntu’s design theme is centered around ‘people’ – flesh tones or dark orange and iconographic pictures of humans characterize the style of the distribution.
Derivatives of Ubuntu
The Ubuntu project encourages changes and customizations of Ubuntu, such as:- Ebuntu – Enlightenment window manager
- Edubuntu – aimed at education
- Fluxbuntu – Fluxbox window manager
- gNewSense – Fully Free Libre FSF GNU Open version of Ubuntu
- Kubuntu KDE (instead of GNOME) window manager
- nUbuntu – network and security
- Xubuntu – XFCE (instead of GNOME) window manager
- Nexenta – Ubuntu with OpenSolaris kernel and runtime. ZFS – great for servers
Bug Database: https://bugs.launchpad.net/ubuntu/ is on Launchpad.
IRC Support: #ubuntu on irc.freenode.net
Search SourceLabs’ repository for Ubuntu-related issues
Web Support forums: http://www.ubuntu.com/support/community/webforums
Additional web forums: http://ubuntuforums.org/
Mailing Lists: https://lists.ubuntu.com/
Ubuntu
linux
Debian
Xubuntu
desktop-Linux
support
SourceLabs
Linux-distribution
distribution
License:GPL
