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Those Jonas Brothers Sure Do Get Around Online

While pop stars’ fortunes these days are heavily dependent on building an online fan base, the reverse is even more true. Social media sites are tripping over themselves to score the one celebrity who will shower them with rabid fans.


I’m surprised to see how often the words “The Jonas Brothers” show up in my inbox. And no, it’s not because I’m signed up for their fan club alerts or anything like that. It’s because these guys are huge. Their magical combination of luscious locks and mediocre crooning have captured the hearts of young ladies everywhere. And outside of their day jobs as Hanson 2.0, they’re also the poster children for any number of social media services.

The first time I heard about the band was last October, when Justin.tv told me the brothers were by far their most popular users, helping the startup to secure venture funding from Alsop Louie. As I noted then: “Up-and-coming band the Jonas Brothers has been the biggest hit to date, with 80,000 uniques and a maximum of 14,000 simultaneous viewers turning in for a live chat last week.”

Then a couple months later I got a pitch from widget provider Nabbr: “Nabbr has delivered more than 28 million video views in two months for the Jonas Brothers and helped their first single, ‘Mandy,’ reach No. 4 on MTV’s TRL with virtually no radio airplay.” Now it’s hard to find a startup that isn’t hawking some tie-in with the band. This week I talked to Uber, which just concluded a contest for the best Jonas Brothers fan page created with its tools. I also heard from Bebo and Kyte, who are teaming up for the official Jonas Brothers UK launch with a contest that will see the winner attend a live concert held on a bus as it drives around London. It will be broadcast using Kyte on Nokia N95s.

Wait a second, doesn’t Kyte compete with Justin.tv? These guys can’t be everywhere, can they? Well, it doesn’t appear that they’ve updated their Justin.tv channel in the last 10 months (though the chat room hasn’t stopped; members there are still arguing over which brother is cuter). And they started posting actively on Kyte about three weeks ago.

Meanwhile, back at the official Jonas Brothers home page, they don’t mess around with the all the social media flavors of the month; there are only links to Flickr, MySpace and YouTube. The Jonas Brothers have made a pretty big indent on the heavyweight YouTube: Their channel is the No. 6 most-subscribed channel of all time, and the band is ranked as and the No.1 most-subscribed-to musician of all time.

Much can be attributed to the fact that the teeny-bopping superstars actually use these services. Give fresh, original content to your fans and you can bet they’ll come back for more. Live-streaming, blogging, and contest-holding is invasive and exhausting, but feeding people’s obsessions is a remarkably easy formula for success. And having young fans doesn’t hurt, either. As Uber founder Scott Sassa notes, “[The Jonas Brothers] resonate with an audience that has the aptitude and the time to spend on social media sites.”

But scoring a celebrity user is a difficult game of relationship-building, evangelizing and luck. The hottest stars will always be in the highest demand, and there’s no easy system for figuring out whether your best bet is the celebrity, or their label, manager, promoter or PR company — and if any of them will actually call you back. And celebrity fairy dust isn’t unlimited; even the Jonas Brothers (and their staff) can’t use every single service.

Technology-News: GigaOm

A Founder’s “Daily Flash” for Executing in the First 6 Months

Before he became a founder, Ian Shea spent eight years at DVR maker (and TiVo predecessor) ReplayTV. During that time, the company went through — among other things — a massive restructuring, layoffs, bankruptcy and a turnaround before finally being bought by DirectTV for an undisclosed amount in December 2007. “We went through it all,” Shea told me recently.

And as soon as the DirectTV deal closed, Shea sought out an operating challenge he hadn’t yet faced: a startup.

Since January, Shea has been working alone out of his house on Project Maestro, an online marketplace for connecting experts from any number of fields to individuals that want top-dollar tutoring. So a retired minor league pitcher, for example, might be matched to a high schooler aspiring to earn a college scholarship on his fast ball, or a gerontology nurse might be matched to an investing club for Baby Boomers. Maestro will also handle the scheduling and billing, much like a virtual talent agency might.

But starting an online marketplace is different from running a consumer electronics outfit. I asked Shea what lessons from ReplayTV he can apply to Maestro. What he shared was a simple recipe for incremental execution that will benefit any founder — one that doesn’t include a draft business plan until month six.

“The main lesson I got at Replay was the importance of metrics and milestones,” he said. Prior to its acquisition by DirectTV, he explained, Replay was owned by a Japanese company. “They stressed the importance of metrics. It was their culture, so it became our culture.” Replay subsequently starting published what it called the “Daily Flash,” a simple one-pager that showed daily service activations, the top three customer calls, DVR box returns and its total user base, “so we could see our churn.”

The measurable results proved to be especially valuable when DirectTV came calling — after all, investors need data to build their financial models. Venture capitalists do, too. So Shea recreated “Daily Flash” for Maestro, which he has graciously shared with us:

1. January: Create Vision
Daily task: Talk to 3-5 people about my idea to socialize thoughts. Did they get it? Transcribe notes.
Weekly task: Discuss idea with one potential adviser.
End of Month: Find 5 competitors that lack right product offering; use as anchor for counterstrategy.

2. February: Discuss Vision
Daily: Talk to 3-5 people about market problem. Transcribe notes.
Weekly: Begin discussing potential customers and product features. Transcribe notes.
Month end: Find 4 advisers on whom I can lean each day to discuss process, who will take me through the development of vision.

3. March: Prepare Written “Vision Brief”
Daily: Edit vision brief; consult advisers; edit again.
Weekly: Create contact list of people to receive brief; list specific feedback needed from each.
Month end: Complete 2-page vision brief; begin developing metrics for ‘Go/No Go’ on business, such as: Is potential consumer base big enough?

4. April: Test Vision
Daily: Send vision brief to 10 people. Personalize each email.
Weekly: At week two, begin scheduling daily meetings for face-to-face feedback from respondents.
Month end: Will have sent business brief to 300+ people.

5. May: Vet Feedback, Validate Vision
Daily: Take 3-5 live meetings with vision brief reviewers. Take notes, transcribe daily.
Weekly: Compare respondents’ feedback for common denominators in perceived market problem, and desired solutions.
Month end: Validate Maestro’s solution against commonalities. Decide whether to launch company.

6. June: Draft Business Plan
Daily: Chart growth phases and performance metrics; edit plan
Weekly: Source a law firm. Begin product specifications; begin talking to developers and consultants.
Month end: Complete draft business plan.

“How you filter information in the first six months is really critical to your learning,” Shea said. Setting up these “deliverables to himself” made it easier. “I could see clearly that if executed properly, this could be big. I should launch Maestro.” Shea is now in phase seven of his startup’s Daily Flash: “The Customer Development Brief.”

Technology-News: GigaOm

RIP, Tim Russert

Sundays will never be the same. Earlier today, Tim Russert, the man who hosted “Meet The PressNation” on NBC, passed away. He apparently succumbed to a heart attack, although the exact cause of death has not yet been determined. It was a rude reminder of the fragility of life, and how quickly it comes to an end. It also reminded me of my own brush with mortality and how lucky I am to be around. Russert was a gold standard for many of us in the media business — a role model who never disappointed, constantly prodded and almost always informed.

Watching Russert, I learned how to ask tough and uneasy questions, be charming when charm was called for and indulge in indignation when an iron fist was necessary. Moreover, I learned how important it is to never be malicious, angry or improper — even though that has become the way of the world. At 58, he died too soon, for I think he would have liked to cover the historic upcoming elections. He passed while hard at work, and I suspect he wouldn’t have had it any other way. Not meeting him is the first big regret of my life.

Technology-News: GigaOm

RIP, Tim Russert

Sundays will never be the same. Earlier today, Tim Russert, the man who hosted “Meet The PressNation” on NBC, passed away. He apparently succumbed to a heart attack, although the exact cause of death has not yet been determined. It was a rude reminder of the fragility of life, and how quickly it comes to an end. It also reminded me of my own brush with mortality and how lucky I am to be around. Russert was a gold standard for many of us in the media business — a role model who never disappointed, constantly prodded and almost always informed.

Watching Russert, I learned how to ask tough and uneasy questions, be charming when charm was called for and indulge in indignation when an iron fist was necessary. Moreover, I learned how important it is to never be malicious, angry or improper — even though that has become the way of the world. At 58, he died too soon, for I think he would have liked to cover the historic upcoming elections. He passed while hard at work, and I suspect he wouldn’t have had it any other way. Not meeting him is the first big regret of my life.

Technology-News: GigaOm

GigaNET Headlines: Weekend Edition

Meet Refresh The Net, an accompanying blog for our conference Structure’08. The mini-blog is going to feature thoughts from some of the speakers and attendees at the conference, and why they believe that the Internet infrastructure should be rethought. We hope to offer these articles and our own work on cloud computing as a PDF download on the day of the conference. We already have three excellent articles that are worth your time this weekend.

Also check out these posts from rest of our network.

  • WebWorkerDaily: The Perfect Productivity System.
  • Earth2Tech: Major League Solar: Baseball Goes Green.
  • OStatic: Phoenix Mars Lander, a victory for Open Source software.
  • NewTeeVee: Google thinks YouTube is all about Paris Hilton.
  • NewTeeVee: What’s hot on BitTorrent? Check out the NTV weekly report, thanks to data from Big Champagne.

Technology-News: GigaOm

The Crunchies … & Personal Update


Om At The Crunchies Photo By Duncan RileyThis past Friday, I made my first public appearance since my health problems, at the Crunchies.

I spent nearly two hours at the event (with doctor’s blessings) and it was well worth it. Sure I was tired by the end of it, but it was great to feel the good karma from all the people who were in attendance. Your blessings and prayers have worked their magic. While it is unlikely that I am going to be back working at full steam for near foreseeable future, it is time to start thinking about some lite-work, such as replying to emails, and perhaps an occasional blog post.

On another note, I am grateful that the Crunchies team decided to donate a portion of ticket sales to American Heart Association. If you would like to support the AHA, you can do so by contributing here. You can also support by contributing to the UCSF, the hospital whose doctors worked tirelessly to get me back on my feet.

More importantly, I hope you don’t make the mistakes I made — unhealthy eating habits, lack of exercise and vices such as smoking. With few lifestyle changes, heart related problems can be prevented. Do yourself a favor — go to the doctor and get yourself checked.

Photo by Duncan Riley via Flickr.

Technology-News: GigaOm

Vote For Your Favorites: The Crunchies


Thousands of submissions later, the finalists for The Crunchies have been announced. It is time for you to vote and decide the winners. The Crunchies is a joint effort of GigaOM, TechCrunch, ReadWriteWeb and VentureBeat.

You can visit the Vote Crunchies site and decide which is the best start-up, the best founder and the best CEO amongst many different categories. The winners will be announced at a gala awards ceremony at the Herbst Theater in San Francisco on January 18, 2008.

Technology-News: GigaOm

The GigaOM Show: Special Guest Craig Newmark

In the latest episode of The GigaOM Show, we chat with Craig Newmark, founder of Craigslist, and ask him if he has an exit plan or other new ventures in development? Craig began his online enterprise with a simple arts and technology event email list that went on to spawn Craigslist, in 1995. With its online classified success, most of the acknowledgment now resides on Jim Buckmaster, CEO & programmer of Craigslist. His next big idea? You have to watch the show to find out.

You can download the show in HD, QuickTime, Windows Media or Xvid formats.

Technology-News: GigaOm

Will you do 3 things for me?

Last evening, after a mind-numbing day of work, I dragged my feet towards my apartment. Shoulders slumping, the shirt having lost its crispness, eyes slightly blurred – I didn’t even notice when the clean blue California skies turned to an indescribable shade of indigo.

As I walked into my building, my doorman handed over a small package from Amazon.com. In the privacy of my apartment, I opened the package to find a little surprise: soundtrack of movie The Namesake, from someone I didn’t know, but he knew me.

“Om, I’ve always enjoyed your blog. Enjoy. Peace.” (Name withheld because I don’t have this person’s permission to reveal his name, but you know who you are and a big Texas-sized thanks!) This simple, yet gigantic act of generosity sent my spirits soaring, giving me a second wind (as furious pace of posting over last few hours might indicate).

That one line just brought back into focus what really is important – that is you, the reader. We can look at the stats all we want, and praying at the altar of page views, but in the end what really matters is – do we do the job right? Do we make you, the readers, happy?

And if we don’t, why don’t you help and shape the coverage of GigaOM – by answering these three questions:

  • What is that one thing we do right?
  • What is that one thing we shouldn’t even attempt?
  • What is that one thing we should add to the mix, and start doing now?

Of course you can offer elaborate suggestions, but since we know you are busy, three answers will help us along just as well.

PS: Do you think focusing on personalities, and doing an early morning wrap of relevant readings from around the web is of help? As you might have noticed, we did take off  The Daily, but nevertheless wanted to ask you folks anyway.

Technology-News: GigaOm

Jeff to Nolan: you are fired

One of my favorite people in Silicon Valley is changing course. Jeff Nolan,  is leaving Teqlo, after a short stint. He left SAP Ventures to do something else at SAP and then joined Teqlo, a mash-up company. I wrote about the company and still think they are onto something big. Nolan, who is the CEO, however is firing himself.

as the single most expensive employee in the company it really doesn’t make much sense to be paying me when 2 additional engineers would do the company far more in the way of value creation.

Technology-News: GigaOm

Carphone Warehouse, now in the hood

Carphone Warehouse, UK-based mobile phone retail chain, which has made (and lost some of its) name as Talk Talk, a free broadband provider, in the UK is looking to cross the pond and come to the US, to open… a chain of cell phone stores. The company is currently working with Best Buy on a chain called BestBuy Mobiles. Carphone Warehouse, says it will spend about $25 million and open over 200 stores in the US over the next 18 months.

Technology-News: GigaOm

Yahoo Mail, the story behind the mail

You either love it or you hate it. The New Yahoo Mail that is. Check out this interesting story and interesting observations about what went wrong (and right) from a User Experience standpoint with the new Yahoo Mail.

Technology-News: GigaOm

Wanted, a few dozen Mac Geniuses

Apple is looking to hire a couple of dozen Mac Geniuses, for its expanding retail chain network, according to a search on SimplyHired and Indeed.com. The jobs are spread pretty widely, geographically speaking. However the listings are for new locations, like Louisville, Kentucky. The news of an Apple store in Louisville had been reported earlier, but looks like the opening could be a lot sooner.

Meanwhile check out our job board for non-Apple listings. Disclosure: Our job board is powered by SimplyHired.

Technology-News: GigaOm

What really happened at S60 Summit?

Richard Bloor of Symbian One on the recently concluded S60 Summit in Madrid:

Blogging, like reality TV and soap operas, is essentially about living vicariously. The closest an outside observer could get to that, for the S60 Summit, was on flickr where ohl@work and Benoit.darcy were busy. S60 Summit seems to be a PR opportunity lost.

Technology-News: GigaOm

DuggBack into the Digg Trail

Digg fans are getting their own Wayback Machine type mashup for locating lost Digg stories. DuggBack is a site that helps you find removed stories using a mix of mirrors and caches. The service uses the Digg API, and mirror services from DuggMirror, Coral CDN, Wayback Machine and DotCache, and web cache services from Google, Yahoo, Live Search and Ask.

The site has been running live for 4 days now. In the site’s About section creator Torsten Lyngaas writes that the service will be ad supported and that DuggBack was created with no outside funding. Digg recently announced an open API, and has spawned mashups like ‘Who Is Digging You?’. Another geeky tool for Digg’s 1.2 million users!

Technology-News: GigaOm

$100 Laptop, more like $175

Hundred dollar laptop backer Nicholas Negroponte says the laptops will actually cost $175 and will have an options for running Windows. The realities of manufacturing and designing mass market products has set in, but the result is still pretty good, don’t you think? I saw a prototype a few weeks ago, and they ditched the crank now too. Hopefully they keep the wireless mesh.

Technology-News: GigaOm

Google Finance gets tiny upgrades

Google has added ticker symbols on news in Google News. Users who have searched for public companies on Google News can now see the relevant ticker symbol(s) displayed at the end of the news cluster ( example). The ticker leads the user to the corresponding company page on Google Finance with the latest market data, news, blogs and other pertinent company information. Good and valuable addition to Google News.

Technology-News: GigaOm

In the world of DNS servers, US is king

Folks at Pingdom have put together a nice little map of the top 20 DNS servers in the world, and have one conclusion: US is king, with only two of the top 20 DNS servers outside of the US. Interestingly, they point out that DNS servers are pretty evenly distributed on the two coasts, though some other states make an appearance.

It’s common for non-US companies and individuals to host their websites in the US. They do this both for the often more reliable infrastructure and perhaps more importantly to take advantage of the lower price levels offered by US hosting companies.

Technology-News: GigaOm

Meeting, Meeting, when’s the FCC Meeting?

With the FCC set to issue the first set of rules for the upcoming 700 MHz spectrum auction, there was plently of interest in today’s open meeting. However, the monthly FCC gathering, scheduled to start at 9:30 a.m. East Coast time, has yet to begin. At 12:30 Calif. time, the live webcast shows a bunch of empty chairs and an FCC spokesperson didn’t offer any details other than they expect to still hold a meeting today. More as we hear more. UPDATE: The FCC just posted a notice saying the meeting will start at 6:45 p.m. From what we hear, negotiations over the 700 MHz rules are to blame for the delay.

Technology-News: GigaOm

Grand Central, now Mobile

It’s not officially announced yet but one-number provider Grand Central now has support for mobile devices, allowing Grand Central users to see their in-box, set preferences, etc., as long as your mobile device supports an Internet browser.

Technology-News: GigaOm

Knowing when to whack it

When do you know it is time to whack an idea that is not working? Entrepreneur’s Dilemma! My latest on Found+READ

Technology-News: GigaOm

For Mac users some backup options

Online storage options for Windows XP users are dime a dozen. Many of the popular ones don’t love the MAC as much. However, today Mozy launched the mac version of its product which according to Web Worker Daily is pretty good, and can compete nicely with existing options such as Carbonite and Titanize. Anne has put together a list of many different options to back-up your data. I personally use Bingo Disk offered by Joyent. It has never failed me, and it is better than carrying around a USB drive, which I lose more often than I light up a cigar - a lot. Last time I checked, it had about 40 gigs of my data, and works almost seamlessly with Mac. Joyent also has some Automator actions that make it easier to use. If you want to try out Bingo Disk, there is a special offer for GigaOM readers. You can get 100 GB of disk available via WebDAV for $199/year and if you do, use the code “gigaom” during the check-out process as Promo Code and you get $20 off the first year.

Technology-News: GigaOm

Does London Have a Reason to Mesh?

London is officially jumping on the mesh Wi-Fi bandwagon today with operator The Cloud switching on the 127-node network built with BelAir Networks gear. With some of the large-scale Wi-Fi networks like Taipei’s slow to bring in a significant amount of users, it’s becoming clear that networks need to be built for a variety of specific uses like public safety, or smartly targeted at a population that will actually utilize Wi-Fi services. It’s not as easy as ‘build it and they will come.’

colcloud.gif

Unless it’s a population with few other options to broadband, pure public access in large metro areas is starting to be seen as one of the less reliable links in the chain of muni Wi-Fi return. Will Londoners be interested in the service? A BBC reporter who already logged into the London network while travelling on one of the cities rickshaw cycles, wonders:

But is there really much demand for open-air surfing? After all, staring at a laptop screen in the sunshine is not a great experience, especially in an area where so many cafes have Wi-Fi access. . . [also] it’s hard to see why well-paid city workers would bother with the extra effort needed to make a Wi-Fi call.

If the companies want public access in large cities to play a large role, they need to push devices that help users connect and make calls more easily. For the London network the companies are offering free service for the first month over Nokia’s devices, and EarthLink has a similar promo with Nokia’s newest Internet tablet and free service until the end of 2007 in the U.S. But these types of devices have been slow to enter the mainstream.

London’s network could bring in a significant amount of subscribers, but my guess is it will take quite a bit of time to draw substantial interest from the public. Enterprises, looking to save money, might be more willing to try it out.

Technology-News: GigaOm

Terabyte a year for $1000?

PhotoShelter, an online archive and marketplace for professional photographers, is offering one terabyte of redundant storage at a cost of $1,000 per year. You can also get 500 gigabytes of storage space for $600 per year. (Press release.)

Technology-News: GigaOm

Does 3Com Have what Vonage Needs?

In more than one of the discussions we’ve had with folks about the Vonage-Verizon patent fight, there has been out-loud wonderment that some prior art hasn’t yet surfaced to invalidate Verizon’s claims. From VoIP Watch blogger Andy Abramson (and his radio cohort Ken Rutkowski) comes a report from “someone” who claims that a 3Com may be the owner of a patent could help Vonage contest Verizon’s claims. Good reading, and there will be more to follow we are sure!

Technology-News: GigaOm

Hitwise is acquired

Experian Group announced today it had bought online metrics provider Hitwise for $240 million in cash. Hitwise has done an exemplary job of packaging and marketing analytics by hooking them onto relevant happenings on the web.

Technology-News: GigaOm

Google phone rumor, end of 2007?

A report from Digitimes (via Engadget) says the Google phone is coming from HTC, as early as the end of 2007. If that’s really true, I’m not sure which I want more, iPhone or Google phone.

Technology-News: GigaOm

VoIP growing really fast in Argentina

According to Prince & Cooke, over 38% Argentinean companies are now using VoIP based phone services. In comparison, 31.1% were using VoIp three months earlier. The recent number is in sharp contrast to 2004, when only 4.8% were using VoIP

Technology-News: GigaOm

TeleCIS sells mobile WiMAX to Qualcomm

Qualcomm has bought the mobile WiMAX assets of TeleCIS Wireless for an undisclosed sum. Qualcomm tells Unstrung that it bought the company’s engineering resources for its “mobile broadband system knowledge and System On a Chip design experience.” Though, perhaps Qualcomm is also hedging its bet in the WiMAX arena.

Technology-News: GigaOm

AT&T Drops Telecom Italia Bid

OK, maybe Ma Bell will push back from scarfing down that tasty plate of telecom pasta: According to the NY Times, the telecom giant backed down from its previous continental expansion plans Monday, perhaps due to political pressures.

Technology-News: GigaOm

Vonage: There ain’t no Workaround