Some free and open-source projects come with commercial-support. Usually a subscription based service is sold offering 24/7 helpdesks and full-time developers who help modifying the system to individual business needs.
FOSS business models
dual-license
Dual licensing is a business model for free and open source software. There is usually one copyleft community license such as GNU GPL and a commercial proprietary license sold for companies who do not want to release their source-code of the application derived from it.
FOSS business models
commercial-support
Freelance workers are hired for modifying systems or building software solutions. They get the money when the task is done. These short-term contracts are usual for web design or scripting tasks.
According to the US Department of Labor
In the past three years, companies have increased their outsourcing by 22%
7.4% of the US workforce is made up of independent contractors
Approximately 10.3 million workers in the US are independent contractors
A software distribution is a bundle of a specific software, already compiled and configured. Sometimes free and open-source software distributions are sold together with commercial support.
See Also
linux-distribution – popular example