A SourceLabs pretende oferecer, através de ferramentas de self support , uma alternativa ao sistema clássico de suporte atualmente adotado pelo mercado corporativo.

The soap opera continues...

SourceLabs is the developer of the Continuous Support System, a set of tools and services which is used to support open source software such as Linux. The company also sells subscriptions for enterprise support, maintenance, and upgrades for open source software, including SASH, and offers an Open Source Management System. SourceLabs Self-Support Suite for Linux and Open Source Java (Spring, Hibernate, Tomcat, Struts, etc.) SourceLabs has self-service tools for Java and Linux support avail

This is a great video that gives some the history behind the open source movement.