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How Realistic Is BT’s Fiber Broadband Plan?

Updated at the bottom: Unless you’re using Enron math, BT’s new plan to connect 10 million homes — roughly 40 percent of the United Kingdom — with fiber networks at a cost of £1.5 billion doesn’t quite add up. At today’s conversion rate, that’s about $3 billion — or $300 to wire up each of these proposed 10 million homes.

BT hopes this will help it stave off competition from rivals who have started to use their new backbones and the latest technology to eat into its broadband business. Cable operator Virgin, for example, plans to use DOCSIS 3.0 to compete with BT. The incumbent has been reticent about upscaling its infrastructure over concerns that it would spend billions and then be forced to share with upstarts, the way it does now. By comparison, the new plan is closely tied to regulatory concessions and includes some sort of investment protection from Ofcom, the British regulator.

The Guardian writes:

Under the current regulatory regime, BT must allow rival service providers to use its network on the same terms as its own retail arm. There would be a huge outcry if that “equivalence” was lost, following the battles between BT, its rivals and the regulators at the start of this decade when Broadband Britain was just an ambition.

Nevertheless, BT’s announcement is full of more holes than a wheel of Swiss cheese. Lets look at the deal from a distance: 10 million homes for $3 billion. In comparison, Verizon is spending about $22 billion to fiber up some 18 million homes. That’s a cost improvement of 9x, which means BT’s plan just doesn’t make sense, even if you take into account that somehow it will get massive sops from Chinese equipment maker Huawei.

BT plans to sell 100-meg connections to homes it will connect with fiber (FTTP) using mostly G-PON technologies. Other homes, which will be connected to special cabinets on the curb (which are, in turn, connected to the Internet using fiber), will get a top speed of 40 Mbps. So in a sense, the plan is a blend of broadband strategies being used by Verizon (all fiber) and AT&T (combination of fiber and copper.)

Having followed this business for some time, I know that neither of their strategies are cheap. Verizon spends close to $1,400 per connected home (assuming that everyone is going to sign up for the service). AT&T’s numbers are also higher than $300 per home.

According to my sources, it costs just north of $500 to get the network ready to offer households super broadband, or what is generically known in the industry as homes passed. This doesn’t include laying fiber to the home, its associated labor costs and the on-the-premise gear. All that costs between $750 and $1,000. The on-the-premise ONTs cost between $150 and $200 alone.

Given that the network is scheduled to be rolled out in 2012, let’s assume that by then, prices decline by half — but the numbers still don’t add up. It could be that this $300-per-home-for-fiber is on top of the previously announced spending on BT’s broadband buildout as part of the 21CN. But even taking that into account, I’m not ready to buy BT’s splashy announcement. I would like to know from BT the exact breakdown of the cost structure of their network.

BT’s new CEO, Ian Livingston, whom I had a chance to meet back in 2006, is a sales maven, given his background with a high-street retailer and an upstart ISP. Some say he’s so good he could sell ice to Eskimos. Of course.

Update: My good pal, Dave Burstein, who writes the influential newsletter DSL Prime, wrote in to point out why the news is spin. “There is nothing in the announcement that wasn’t discussed by Christopher Bland with Andrew Parker a year ago,” he wrote. Dave tracks the industry closely, so I’m not surprised he found the “spin” in the news. He also pointed out that by 2012, less than 1 million will be on fiber, and mostly new fiber.

And Andrew Odlyzko, the authority on broadband and networks, in an email to me noted that the incremental 100 million pounds in capital expenditure increase for this promised network upgrade is a mere 3 percent, and even that is contingent on regulatory relief from Ofcom.

Q: Is this investment dependent on Ofcom creating a new regulatory framework?

A: Yes. The right regulatory environment is vital for anyone seeking to invest. The funds required are extremely large and companies need confidence that risk-taking can be appropriately rewarded.

Image courtesy of BT plc.

Technology-News: GigaOm

Is Cable Voice Getting a Sore Throat?

The economic downturn, in particular the housing market slump, that has been pressuring U.S. telecom operators now seems to be extending to cable operators as well. After enjoying nearly eight quarters of solid growth, it looks like the U.S. cable telephony business is slowing down.

The proverbial canary in the coal mine sounded the alarm yesterday. ARRIS, which makes hardware for cable operators, lowered its second-quarter forecast for both profits and revenues. Management blamed maturing cable telephony deployments and a slow housing market on the reduced demand for cable telephony services.

I think both are valid points. First, cable voice has become pervasive. You can now call your cable operator and get a fixed line connection without worrying if they actually offer voice service in your market. (Whether you’re happy with them, however, is a different story altogether.) So it’s hardly a surprise that the demand for equipment would slow down.

As we’ve previously noted, cable VoIP has been on a tear. At the end of the first quarter, Comcast had 5.1 million customers, while Time Warner Cable had 3.17 million, followed by Cox’s 2.46 million, Cablevision’s 1.68 million and Charter’s 1.08 million. Many of these subscribers came at the expense of telephone companies. Telegeography estimated that there were about 16.3 million VoIP households at the end of the first quarter of this year.

The cable companies benefited from the previous surge in new housing starts, which led to spectacular growth in their broadband and voice telephony businesses and in turn, made it easier for people to switch away from telephone companies. A slowdown in this business is only natural. In fact, I wouldn’t be surprised if large cable companies saw a sharp slowdown in broadband growth as well.

The real question is, just how big will the slowdown be? With the second-quarter earnings season just getting underway, it won’t take long to find out.

Technology-News: GigaOm

HDTV to follow lead of smartphone

In the same way that mobiles will all soon be "smartphones", HDTV will simply become "TV"

iphone: deli.cio.us/tags/iphone

State of U.S. Broadband: Demand Hits Speed Bumps

A new report from Pew Internet shows that broadband growth in the U.S. has slowed down to a crawl, a sign that U.S. broadband carriers would have to work hard to find ways to grow their overall businesses. Pew points out that 55 percent of adult Americans have home broadband connections.

According to some estimates there are over 64 million broadband connections in the U.S. Some additional interesting bits from Pew’s report:

  • Broadband users report an average monthly bill of $34.50 for high-speed service, 4 percent lower than the $36 reported by broadband users in December 2005.
  • 38 percent of those living in rural American now have broadband at home, compared with 31 percent who said this in 2007.
  • The percentage of Americans with broadband at home has grown from 47 percent in early 2007 and 42 percent in early 2005.
  • Cable broadband users pay $37 a month, down from $41 a month in 2005. DSL subscribers pay $31.50 a month down from $32 in 2005. Apparently, cable guys responded by price cuts (more like lower tiers) with increased competition from DSL companies.
  • 2 percent of home subscribers have fiber optic connection. Verizon FiOS should be thanked for this development.
  • The research group finds out that low income groups — households with annual incomes of less than $20,000 — have started to cut back on broadband spending. Their broadband adoption rate had dropped to 25 percent in 2008 from 28 percent in 2007. It isn’t much of a surprise, because the economic downturn is forcing people to control and cut back their spending.

    Earlier this year, telecom operators like Qwest & AT&T, pointed out they were experiencing the impact of this penny pinching. Of course, what didn’t help was the fact that it was their geographic footprint that played host to the housing bubble. New home sales drove the demand for broadband connections and as foreclosures started, the broadband party also started to wind down. The net new additions for the second quarter 2008 will tell an interesting story.

    My feeling is that this is hurting the DSL providers more than cable companies and they are scrambling to respond by offering higher speeds. The smaller providers like Embarq & Windstream could be impacted the worst by the slowdown.

    There is some research that shows that speed bumps are not quite the panacea for these carriers, though they might provide some temporary relief.

    Bruce Leichtman recently conducted a survey and found out that nearly 72 percent of cable broadband subscribers, and 62 percent of telco broadband subscribers are happy with their broadband connection’s quality and speed. Only 24 percent are interested in getting faster connection and a mere 11 percent of broadband subscribers would pay an “additional $10 per month to double their Internet speed.”

    In comparison, Pew’s report shows that 35 percent of dial-up users want broadband prices to decline further — fat chance of that happening when most carriers are dreaming of tiered Internet plans. Overall 62 percent of dial-up users say they are happy to be Slowskys. (That should make AOL and United Online rather happy.)

    Download Pew’s Home Broadband Report (pdf.)

    Technology-News: GigaOm

    Vyyo Out of Air?

    Vyyo, loosely translated, means “air” in Hindi. And air is what the Norcross, Ga.-based cable broadband equipment maker with that name might have run out of. The company, which used to trade on Nasdaq under the ticker VYYO, is down to some $5.3 million in cash and cash equivalents, according to an SEC filing. The sad turn of events for the company comes a year after it received a big cash infusion — $35 million — from Goldman Sachs. It now has a market capitalization of around $3 million and trades on the Pink Sheets OTC market.

    Vyyo makes spectrum-overlay technology that allows cable providers to give big boosts to both upstream and downstream bandwidth. Unfortunately, with the exception of a handful of buyers, the company couldn’t get its technologies widely deployed. And according to Cable Digital News, Vyyo has been fighting a losing battle with vendors that make switched digital video and 1 GHz bandwidth expansion gear.

    Technology-News: GigaOm

    AT&T Considering Metered Broadband

    Bend Broadband, Comcast, Time Warner Cable — they’re all considering or going the route of the tiered (aka metered) broadband. Now add AT&T to that list, according to a report in CED magazine.

    “A form of usage-based pricing for those customers who have abnormally high usage patterns is inevitable,” according to an AT&T spokesman, though the company does not yet have a specific plan or policy. AT&T said the Top 5 percent of its DSL customers use 46 percent of the total bandwidth, which is consistent with cable industry experience.

    Metered Broadband: Smart or Stupid?
    • It'll save me money. I love it.
    • Stupid Monopoly Tricks
    • Snore... Whatever

    It isn’t surprising — the tiered model for AT&T would help prop up its IPTV effort, U-verse. What is surprising is that company officials, many of them at the senior levels, have made it a point to tell me that unlike cable they had no plans to do any such thing. This news report makes me highly suspect about their past assurances, and the comment to Stacey from AT&T’s spokesperson makes me think it’s just a matter of time before the phone company gets that meter ticking.

    We’re always evaluating our broadband plans and services, but have nothing new to announce today regarding our pricing structure. That said, given the usage trends we’re seeing, a form of usage-based pricing for those customers who have abnormally high usage patterns is one of the many options we’ll explore. Usage-based pricing is one way to deal fairly with Internet usage, which is very uneven among broadband users.

    Technology-News: GigaOm

    AT&T Considering Metered Broadband

    Bend Broadband, Comcast, Time Warner Cable — they’re all considering or going the route of the tiered (aka metered) broadband. Now add AT&T to that list, according to a report in CED magazine.

    ???A form of usage-based pricing for those customers who have abnormally high usage patterns is inevitable,??? according to an AT&T spokesman, though the company does not yet have a specific plan or policy. AT&T said the Top 5 percent of its DSL customers use 46 percent of the total bandwidth, which is consistent with cable industry experience.

    Metered Broadband: Smart or Stupid?
    • It'll save me money. I love it.
    • Stupid Monopoly Tricks
    • Snore... Whatever

    It isn’t surprising — the tiered model for AT&T would help prop up its IPTV effort, U-verse. What is surprising is that company officials, many of them at the senior levels, have made it a point to tell me that unlike cable they had no plans to do any such thing. This news report makes me highly suspect about their past assurances, and the comment to Stacey from AT&T’s spokesperson makes me think it’s just a matter of time before the phone company gets that meter ticking.

    We’re always evaluating our broadband plans and services, but have nothing new to announce today regarding our pricing structure. That said, given the usage trends we’re seeing, a form of usage-based pricing for those customers who have abnormally high usage patterns is one of the many options we’ll explore. Usage-based pricing is one way to deal fairly with Internet usage, which is very uneven among broadband users.

    Technology-News: GigaOm

    Time Warner Cable’s Trouble in Tinseltown

    Entertainment is vital to Los Angeles, especially video entertainment. So it has to be embarrassing for Time Warner Cable to be told by the city, in a lawsuit, that its cable TV service sucks.

    Nobody likes to be told this sort of thing. But looking past the public relations hit, the question is: How damaging could this lawsuit be? At this point, it looks like a pesky nuisance, and not much more, for the cable giant.

    Here’s why: Assuming Los Angeles City Attorney Rocky Delgadillo can prove his case, he wants Time Warner Cable, and parent company Time Warner, to make some customer service improvements and pay some money to the city and LA cable subscribers. The LA Times said civil penalties from the suit could be in the “tens of millions of dollars.” For Time Warner Cable, a $29 billion company, that liability is manageable.

    Two years ago, Time Warner became the dominant cable TV provider in LA after city leaders approved an acquisition of Adelphia Communications and an asset swap with Comcast. As part of the deal, Time Warner agreed to LA’s unique customer service standards for cable TV companies, including a 30-second time limit for answering consumers’ phone calls and a 24-hour time limit for fixing TV service problems. (Hey FCC! Why don’t you have standards like those?!)

    If Time Warner fell short of LA’s subscriber standards, it seems the company has probably violated the local franchise agreement that allows it to dominate the market, too. But the suit against Time Warner doesn’t raise a dispute over the franchise agreement. So Time Warner will likely maintain control over the TV market in LA, even if it loses the customer service suit in court.

    Technology-News: GigaOm

    Why Tiered Broadband Is the Enemy of Innovation

    It should come as no surprise: Incumbents are beginning to act like incumbents. But while the cable companies are the first ones to jump on the tiered broadband bandwagon, they won’t be the last. Their argument for limiting bandwidth and data transfers based on price sounds like a good idea, especially as a way to get bargain hunters to buy. In the long run, however, tiered broadband is a terrible idea that will bring the innovation inspired by flat-rate broadband to a screeching halt.

    Flat-rate broadband – however cheap or expensive (depending on your point of view) it might be – inspired the formation of Skype, YouTube, Facebook, Apple’s iTunes and MySpace, amongst others. It allowed us to freely experiment, to embrace both the applications and the ideas they represented, such as VoIP, online video, digital downloads and social networking.

    The emergence of these applications has, in turn, spurred demand for broadband in the U.S., much like the illegal version of Napster jump-started the demand for cable and DSL broadband in the late 1990s. And they’ve helped lift the number of broadband subscriptions to U.S. cable and DSL companies to 69 million by the end of 2007, subscriptions that have brought in enough cash to pay for the cable companies’ foray into voice and to help with their digital transition. Yet now these guys want to slaughter the golden goose. Why?

    NO MORE THEIR VIDEO ON DEMAND

    The answer is in my living room. Thanks to a fast connection from Covad, I now get my video fix over the broadband pipe. Apple’s iTunes, Jaman, MLB.com, Hulu.com, CBS and scores of other services make it possible from me to watch shows either on my laptop screen or, in some cases, on my big-screen TV via Apple TV.

    I used to pay Comcast about $150 a month, but now I pay them zilch, instead forking over a mere $30 a month to Covad. Oops! In the future, the emergence of much higher-speed DOCSIS 3.0 and fiber-based broadband will make it even easier to download or stream videos, which scares the bejesus out of the phone companies. And that is one of the reasons they are introducing tiered broadband.

    But consider the bandwidth caps. I asked some of my telecom sources to help me put into perspective the new tiered-pricing structure with which Time Warner Cable is experimenting. TWC’s lowest price tier – 768 kbps at $29.95 a month for 5 Gbytes and $1 per GB – may seem reasonable, but it isn’t.

    If you assume that we’re pulling down data at a steady 20 kilobits per second for every second of the month, the total monthly transfer comes to about 6.8 gigabytes. At a higher speed of 768 kbps, that jumps to over 250 gigabytes, and at 1 megabits per second, the monthly download will hit 324 gigabytes. At first blush, those look like awfully generous numbers. After all, who uses their connections consistently?

    WHY METERED ISN’T ENOUGH

    However, if you take into account our average behavior online, data transfers start to add up really fast. Stacey crunched the numbers yesterday and came up with an interesting conclusion: If you bought the monthly 15 mbps/40 GB transfer option for about $56 a month, you’d get about 40 hours of standard definition video along with enough bandwidth for your normal browsing and surfing habits. That’s just over 75 minutes of SD Internet video every day - two or three shows at best - which means you might need to continue buying the “video connection” in order to watch more television. Sure you can slice and dice the data transfers with other online activities, but this is all about video.

    From that perspective, you would think that Comcast’s proposal for 250 GB a month is pretty reasonable. Actually it’s not, especially if you factor in how quickly we’re moving towards HD downloads. With HD, each roughly 2-hour long movie is going to consume about 8 GB, while live sports events, etc., when watched in higher quality can take up some 13 GB. Remember we share our Internet connections with multiple people in a household. So Before you know it, that 250 GB isn’t enough.

    Cable companies are trying to convince Wall Street that they need to upgrade their networks to DOCSIS 3.0 in order to compete with telecom operators, especially those with fiber connections. The idea of metered broadband makes the big spending on these networks more palatable for Wall Street.

    As for consumers, the cable companies have evoked the P2P bogeyman. I spoke with Time Warner spokesperson Alex Dudley, who claimed that some 5 percent of its user base abuses its network through the use of P2P, causing problems for the remaining subscribers. “Video is the most bandwidth-intensive use right now, and it is not people that go to iTunes but instead it is P2P which sucks bandwidth in the system,” he said. There are some questions about that claim.

    My biggest fear is that as these companies try and protect their video revenues, they are
    doing more harm than good, and putting roadblocks in the way of interesting services
    that make broadband worth having. When I asked Dudley if his company was putting innovation at risk by limiting flat-rate broadband — if they might be throwing the baby out with the bathwater — he noted that many of these startups and services are built on their infrastructure.

    “You need to understand that the networks are going to be managed and we need to make profit,” he said. “We are trying to find a balance here, and it is too soon to say that we are throwing baby out of the bathwater.”

    Dudley was, however, quick to point out that TWC’s experiment in Texas was just that – a test. If consumers don’t want it, the company is going to back away from it. “I think this is a trial and we are going to learn from this trial,” he said. If the results of our poll are any indication, they would be wise to back away from it — and soon.

    Technology-News: GigaOm

    Poll: Will Metered Broadband Make You Switch Your ISP?

    Will Metered Broadband Make You Switch Your ISP
    • Metered is Moronic. I will most definitely switch.
    • I am not such a heavy broadband user. I will not switch, and go for a cheaper option.
    • I don't care either way.

    While not so uncommon overseas, bandwidth caps and metered broadband are coming to the US market place. Time Warner is the first major cable company to announce its metered broadband strategy & prices for a small Texas market, in what can be described as draconian.

    We have written about Bend Broadband of Oregon resorting to such tricks. Comcast, recently proposed bandwidth caps as well. What it means: get ready to pay more and get less for broadband. Will this spur into action, and switch ISPs or look for alternatives. Take our poll and share your opinion.

    Technology-News: GigaOm

    Time Warner Cable Broadband Tiers Lead to Fears

    Is Time Warner Cable crazy? As I review the pricing plans unveiled today for the broadband and cable provider’s tiered levels of service, I can’t help but wonder that. Earlier this year, the company said it would experiment with tiered pricing in Beaumont, Texas, and now has set up a pricing plan that ranges from $29.95 a month for something I’d call “barely broadband” at 768 kilobits per second with a 5-gigabyte monthly cap to $54.90 per month for 15 megabits per second and a 40-gigabyte cap. Overage fees will be $1 per gigabyte, and customers will be able to monitor their bandwidth consumption via the company’s web site.

    The pricing takes effect Thursday in Beaumont but Time Warner Cable says it doesn’t know if and when it will try this elsewhere. I’ve got a personal stake in this story as Time Warner Cable is my current ISP. I pay about $35 a month for my connection, which is between 1 and 1.5 Mbps, and stream a lot of content from sites such as Hulu and iTunes. Plus, I’m constantly downloading software from the web in the form of fat updates or just to try things out.

    On the other hand, it would be worth it to pay more to get a 15 Mbps connection if that’s indeed what I would get, but the bandwidth cap would limit me to watching about 40 hours of standard video content from my PC a month, plus my regular surfing habits and email use. (I suppose this is more transparent than P2P throttling, though).

    But here’s where I question Time Warner Cable’s sanity: By offering tiered service at 15 Mbps it’s promising me faster speeds that I will have limited opportunity to use, potentially driving me into the arms of another provider. Additionally, the cable guys are in a fight to the death with the telephone companies, who are unlikely to resort to such plans because they don’t have the same limitations when delivering last-mile services.

    For people who get or send a lot of media online, neither of Time Warner Cable’s tiers are a good option, which means they’ll have to turn to other providers. For me, that means DSL from AT&T, as U-verse or FiOS isn’t available in my area. And for a technology teleworker, that’s the equivalent of giving an engineer a slide rule. I don’t think Time Warner Cable will win by trying to hold back changes wrought by ubiquitous broadband with a pricing plan, but it seems hell-bent on trying.

    Technology-News: GigaOm

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