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2007 In Numbers: The Year AOL Killed Netscape’s Traffic

Social voting remained a popular past time in 2007 with sites such as Digg more than tripling their audience, but some sites fared better than others according to data from comScore.

One name with a long history is the AOL owned Netscape.com. The site was relaunched in June 2006 as a Digg clone with high hopes that a new generation would use the once great brand as an alternative to Digg. The strategy failed dismally, but the termination in the end was even worse. From November 2006 through to August 2007 (the last full month as a Digg clone) Netscape’s traffic dropped from 305 million pages views a month to 137 million, a 55.1% drop in 9 months. AOL dumped social voting on Netscape September 19, and things went from bad to worse, with traffic dropping in August from 137 million page views to a dismal 38 million in November, down 72.3%.

The new home for the Netscape social voting experiment Propeller performed reasonably, but failed to capture most of Netscape’s previous social voting audience. With 13 million pages views (according to comScore) in November 07, Propeller has managed to pick up less than 10% of Netscape’s August audience.

The big winner once again in the social voting space was Digg. Starting at 11 million page views in November 2006, Digg saw a 318% increase in traffic to 46 million 12 months later. Reddit fared well increasing from 2 million page views in February 2007 (the first month it was big enough to be recorded by comScore) to 9 million in November, although October was a highpoint with 16 million page views.

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Netscape Was Better As A Digg Clone: Viewers

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Traffic on AOL’s Netscape portal has plummeted since the site dumped its social news voting model and reverted to a new portal, at least according to Alexa.

Unfortunately the comScore figures for Netscape aren’t yet available for September so we can’t confirm the traffic crash, but despite Alexa’s argued issues the crash in traffic as shown by Alexa is unlikely to be an Alexa only quirk.

Tony Hung, who first picked up on the traffic crash notes that “[the traffic crash] validates Jason Calacanis — and indeed all the hard work Netscape folks have done over the past year or so to cultivate a community in Digg’s shadow — that so many of the people at Netscape were genuine fans *of* social news.” He’s right.

If Alexa is to be believed, Netscape’s traffic is now at its lowest level ever and ranks at a miserly 2,200th, a far cry from the days where Netscape was in the top 10 destinations online or even in the Top 600 during its time as a Digg clone. Some one at AOL may have some explaining to do given that the decision destroyed the traffic (and value) of Netscape by over 50%.

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Propeller Will Be The New Netscape Digg Clone

propeller.jpgAOL has announced that Propeller.com will be the new home for the Netscape social media experiment. What was once considered a possible Digg-killer is now relegated to the backwaters of AOL.

In a statement, Tom Drapeau said that AOL was “working hard behind the scenes to ensure a smooth transition before we officially launch at this new destination,” which given the site isn’t live yet is code for we eventually found a spare domain to rid ourselves of our Digg clone.

It might be too early to Deadpool the Netscape Social news experiment yet, but without the type-in traffic and brand recognition of the Netscape name, the whole idea will struggle to survive; after all the Netscape name, and previously Jason Calacanis’ evangelism was really all the site had going for it. I’ve heard some unconfirmed reports that since the initial announcement the site has been bleeding staff and contributors as well; I give it 12 months max, or AOL flogging Propeller off during this time for a fairly low sum.

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Update On Netscape.com: It’s Done, Possibly Moving To WOW.com. Big AOL Layoffs Coming.

We’ve gotten an update on the controversial post we wrote earlier this month on the possible shutdown of the fourteen-month-old old Digg-clone Netscape. Too many AOL execs have had their eye on the Netscape.com domain name, which brings in 3 million or so page views per day. The most likely scenario - The current home page at aol.netscape.com becomes the default page for Netscape.com, and the year old digg-clone moves to a new domain.

We hear that wow.com, a domain previously owned by Compuserve and acquired by AOL, is a potential landing place for the Netscape service. AOL may have different plans for wow.com, however, and the Netscape portal may land somewhere else. Either way, look for a link or module from the old service to remain on the netscape.com domain after the changeover.

We also expect to hear about material layoffs at AOL in the next six weeks, possibly as much as 15% of the 16,000 strong workforce. Next week the senior execs are supposed to be notified of the exact size of the cuts and whether they are targeted to specific business groups or across the board cuts.

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AOL May Kill Their Netscape Digg Clone

AOL is considering killing off the “Digg Clone” social news site that they launched a little over a year ago at Netscape.com, and redirecting traffic to the Netscape portal instead. One source says it’s a done deal. Another says no final decisions have been made. But the Netscape editorial team is rumored to be completely freaked out, and they are starting to talk to outsiders. Either way, take a good look at that screen shot to the right. It may be the last chance you have to see the service.

It’s unclear as to why the site might be scrapped or changed. Netscape.com and netscape.aol.com are controlled by different groups with AOL. At the very least a turf war of some kind is playing a part. And since Netscape’s primary champion, Jason Calacanis, left the company late last year to start a new company, it may leave the social news property without enough clout to protect itself.

See this announcement on Netscape.com that some of the traditional portal/news features are being incorporated into the site. One source says this is a testing of the waters to gather data for a final decision:

Just launched this week, there is a new AOL.com site available for the Netscape Community. Over the past year, there has been a lot of feedback regarding some of the features of the previous Netscape.com site that have gone away, and this site hopes to being some of that functionality back. Check it out!

Update: An AOL spokesperson carefully comments below.

Community has been a core element of both AOL and Netscape since their inception and will continue to be. As the text on the site explains, we wanted to give a more traditional portal alternative to the Netscape users who requested it. You can rest assured that social news will continue to be an important part of what we do.

The message doesn’t address the issue head on. In fact it is sort of content-free. Saying “community has been a core element of both AOL and Netscape since their inception” followed by “you can rest assured that social news will continue to be an important part of what we do.” This is very different from saying that they are not closing netscape.com as we know it. Clarification is requested. See this comment as well from Tom Drapeau, who runs the current Netscape site. He’s also clearly annoyed by this post.

Update2: long Netscape blog post on the subject, still no denial but they are seriously annoyed with this post. Note to AOL: I can’t help it if people inside AOL/netscape are chattering about this to me. And all these vague responses tell me clearly that a real debate is going on internally about the fate of netscape.com. It’s actually a good thing that people are chatting about you. Look at some of the leaks at Google and Yahoo and all the stuff that gets out about them. This means that AOL may be starting to become relevant again to the early adopters. Silver lining and all that.

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Toward a Better Digg

Digg revolutionized social news when it launched in 2004. Since then, it has become the undisputed champ of news link ranking sites. They just recently crossed the million mark. And their influence goes far beyond those user registration numbers.

Tangible evidence of Digg’s importance: the raw number of clones and Digg gaming schemes out there. We’ve seen rigging, vote buying, profile sales, and accusations of thug rule. The dozens of clones include a not-bad SourceForge project called Pligg, which lets users “build their own Digg”.

But Digg’s ubiquity and influence doesn’t mean it’s perfect. A number of startups are tackling the same problem as Digg - sharing of good content via link submission and some form of voting. One of them, stumbleupon, actually has more registered users than Digg. For the most part, though, these sites won’t be able to do much damage to Digg’s steady growth. But many of them are worth looking at, and they all have individual features that could, if incorporated into Digg, make it a better overall service.

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*Personalized refers to recommendations uniquely tailored for each user

BlinkList
blinklist150.pngBlinkList takes a distributed approach to the Digg model. It lets anyone get their own link blog where they can add their favorites. BlinkList then looks across the whole network and ranks the site based on how many other users added the link.

ClipMarks
clipmarks150.pngInstead of full URLs, Clipmarks lets users share just the best parts of webpages. Using their plugin, you can bundle together your favorite selections of content from a webpage. This includes text as well as pictures and video. Submissions are then “popped” by other members of the community, with the most popular at the top. Using the plugin, you can also submit your clips to your blog. Currently, the site’s two pane page layout gives me the feeling of looking at the net through a steamship porthole.

CoRank
corank150.pngCoRank confronts the mob mentality on Digg. Digg promotes stories to the front page based on the votes of the whole community, resulting in a lot of noise for users with interests different from the crowd. CoRank lets you look at all submitted links or filter out the noise by subscribing links from just the users you choose. Only the highest rated stories from your subscribed sources make your front page.

Netscape
netscape150.pngNetscape has also taken on Digg’s mob mentality, mixing in their own team of anchors to submit stories and cut out spam. The anchor’s stories are featured on the front page along with the current top 25 stories. They also got into a little hot water with their recruitment practices. Netscape has managed a greater variety of content in it’s front page, pulling 2 stories from each of the top 10 most popular channels and 1 story from each of the next 5 most popular channels.

Newsvine
newsvine150.pngInstead of a submission free-for-all, Newsvine implemented it’s own form of quality control by only allowing users to vote on content from the Associated Press and other user’s personal articles. Users are given a live feed of all the latest AP stories, voting on articles and writing their own on their personal column page. Newsvine shares 90% of all revenue generated by advertisements on your column page with the user. Users can also personalize their feed

OpenServing
openserving150.pngOpenServing is a product of Wikia, and the opensource version of BlinkList works for fun or profit. The concept is the same, a personal page of links, democratically ranked by your friends, but it also lets you post your own ads on the site.

Reddit
reddit150.pngReddit made headlines when Conde Nast acquired them. The site is a favorite of mine and is still up and running, with some key differences from Digg. Reddit rankings are based on an absolute vote (+1 for hot, -1 for cold), meaning a story can dance up and down Reddit’s top page instead of being buried out of existence by a few power users. To see what’s on top now, there’s also a “hot” list. This type of voting system also means the front page can be stagnant, to the chagrin of some users, but it has also avoided Digg’s payola scandals. Another bigger differentiator for Reddit is their recommended article page, which suggests links based on your voting pattern.

Spotback
spotback150.pngSpotback is an automated alternative to Digg, that aims to use personalization to improve the signal to noise ratio of the stories you see. You train Spotback by clicking and voting on the stories it digs up. Voting positively on a story causes Spotback to reveal the next most relevant story. One of the best parts about Spotback is that it doesn’t even require a registration to get up and running.

Spotplex
spotplex150.pngSpotplex is another automated link site that automatically submits stories from blogs carrying its badge. Stories are then ranked on the Spotplex homepage based in part on how many views the article generates (the algorithm is still being tweaked). The site’s automation and closely controlled blogroll seems has avoided the types of rigging Digg was subjected to, but it lacks the community of commentors that make these social media sites addictive.

StumbleUpon
stumble150.pngStumbleUpon provides a different user experience while discovering and digging up links. You use a tooblar (FF & IE) to tag, submit, and vote for links. While the site does rank links the main experience is by taking a random walk around the internet. It keys in on Diggs greatest strength, an easily accessible constant stream of interesting links. StumbleUpon is definitely catching on, they recently surpassed 2 million users.

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MyNetscape to Launch Today: More Ajaxy Muck

MyNetscape (which is down as of 3 am PST) officially relaunches today as a customizable Ajax homepage for it’s users. The Netscape blog has details.

Like Netvibes, Pageflakes, GoogleIG, MyYahoo, Live.com and many, many others (who am I missing?), users will have the ability to choose from “just under 100 modules” of customized content, and add RSS modules for favorite feeds.

Netscape’s user base is not exactly cutting edge, and AOL is clearly taking good ideas from new startups and seeing if their users will consume them. Netscape became a Digg clone in mid-2006, and now my.netscape is to jump on the Ajax homepage bandwagon. It’s nothing to criticize them for, but it’s nothing to get excited about, either. The long, slow decline of this once great company continues.

See ReadWriteWeb for more, which asks “Can Netscape’s user base handle yet another web 2.0 overhaul?”

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Netscape To Move From Tech/Politics Focus

Netscape, the five month-old Digg-clone experiment, is testing out two alternate home page designs with users in an attempt to increase the popularity of little-used topical categories.

I spoke with Jason Calacanis, who runs the Netscape property, earlier this evening about the tests (Jason wrote about the upcoming changes here). He said that Netscape is seeing heavy usage in the technology and politics categories, but the remaining 31 channels, ranging from Books to Women, are seeing less user news submissions and participation. Since the Netscape home page reflects the most popular stories from all categories at any given time, it is currently very heavily weighted towards tech and politics stories. This focus creates a self propogating system that continues to promote what is already popular.

The new layouts, described in a Netscape blog post, will instead show top stories from a variety of topical channels. The hope is that, once more varied stories hit the Netscape home page, these channels will become more popular.

The most interesting part of the story, however, are the comments users have left to the blog post linked above. When the author wrote “What do you think?” at the end of the post, users took it as an open door to say what they felt about Netscape in general. There seems to be a lot of frustration to vent, with commenters stating things like “It’s getting to the point where I’m just about ready to close my Netscape acct. altogether,” “I hate the new Netscape!,” and “The new Netscape is a big disappointment.” Of the 15 comments posted as of the time I am writing this, only four seem to be on the topic requested by the post author, none were strongly pro-Netscape and 9 were basically asking for the old Netscape portal back.

Welcome to the world of user generated content, Netscape users.

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Top social media users getting paid; is the balance shifting?

Jason Calacanis says in an AOL memo he’s posted that his model for Netscape has been vindicated by the recent conflagration at Digg and rapid growth of page views at Netscape. He says recent events are proving that top contributors to social media sites need recognition and approval, if not payment, in order to continue doing the hard work required to make a social site vibrant. Mike Arrington has called Calacanis’s move to hire top users away from other sites by offering to pay them a huge red flag for Netscape, but I disagree with Mike and think current developments in spaces like social news but especially video sharing indicate that rewarding top users may be a solid strategy. (Update: See comments below where Mike says I’ve inaccurately described his position and he clarifies.) I don’t think it’s as clear yet as Calacanis does, but I can’t think of a more interesting question to look at.

As social news works itself out, advertisers seek to get into places like MySpace and YouTube and the line between amateur and pro continues to blur - there’s a number of things unfolding that could change media in the same way as bloggers at the Democratic National Convention went down in history as a key turning point for that medium. When Yahoo! bought Flickr they said that one of the system’s biggest appeals was that users built the community for free. According to Calacanis’s logic, that’s not be the direction things are moving in these days. There’s a lot of evidence to support that opinion; these sites are being made viable by the work of rewarded top users combined with high quality, very unorthodox corporate advertising.

To put the recent debates about Digg (our coverage) and Netscape (our coverage) in context, here’s an overview of some of the key events unfolding right now that are blurring the line between amateur users and professional content producers.

Here’s some bullet points for this meme:

  • some top Digg users feel unappreciated
  • Netscape’s hiring top contributors is helping grow page views fast according to Calacanis
  • a top YouTube user turns out to be a professionally produced work
  • YouTube users are going pro and pros are succeeding in YouTube
  • MySpace isn’t a training ground anymore - it’s a sales platform
  • the Revver video community has stars of its own and they’re getting paid
  • people hate Paris Hilton.

Details below.

YouTube is the most interesting site right now concerning these questions. Last week one of YouTube’s most watched video makers, Lonelygirl15, was revealed to be the work of the powerful Beverly Hills talent agency Creative Artists Agency - not a stereotype affirming, sheltered 16 year old girl making and posting videos behind her parents’ backs. The controversy has been huge; was Lonelygirl15 a legitimate work of pre-commercial art or a manipulative attack on the authenticity of community media sharing? Danah Boyd has some of the best blog coverage of the event and says that the New York Magazine has the best mainstream coverage so far.

The community response has ranged from Bravesgirl15’s attempts to emerge as a leader in condemning the company behind Lonelygirl to long time site leader Renneto recording what appears to me to be a piece of faux indignation smartly following the lead and ethos of Lonelygirl. Still others have posted a mock press conference with a purple monkey puppet that resembles Lonelygirl’s and countless other less interesting replies. This is the discussion driving YouTube right now and it’s important to the future of all of these kinds of sites.

While the headline smashing YouTube/Paris Hilton deal has been an unqualified flop and provoked a substantial backlash on the site, Smirnoff’s Tea Partay music video is at least very compelling if not a success. Site favorite Brookers has signed a deal with NBC after making less than 30 videos, many of which were her lip syncing to commercially copyrighted songs.

Arguments that copyrighted video pilfered from off site was the only thing sustaining YouTube seem less solid than ever, but so do arguments that commercial activity on the site is impossible to pull off.

MySpace has become the new companion home page for YouTube stars, a major advertising platform via the Google deal that will go into effect later this year and a path direct to market for musicians. While the Arctic Monkeys rode MySpace success to big record sales off-line earlier this year, these new developments indicate that social media sites have the potential to be more than just training grounds for mainstream success.

Not content to concede viral video to YouTube, competitor Revver has stars of its own and a revenue sharing program based on still image ads at the end of each video. Ad based revenue sharing is unlikely to be sufficient incentive for the vast majority of any system’s users, but that may not be the case for a site’s biggest stars. Those stars may be incentivized to use a particular service and pull in a large audience of viewers who are also long tail content producers themselves; they could in aggregate monetize well for the site. Ze Frank has shown on Revver that news video blogs don’t have to be performed by boring, pretty girls in order to build a large audience. Even Steven Colbert has been accused of lifting several jokes from Frank. Ask A Ninja, another project now on Revver, is working on a commercial movie with Viacom’s Atom Films and selling merchandise on their site.

Of all of these examples, the Lonelygirl15 controversy is probably the most timely and interesting, but I think all this sheds light on some of the recent Digg/Netscape debates. As my friend Alex Williams puts it, viral media sites are the new Star Search and recognition of top users, be it through financial compensation and/or status, could be a key driver in making these sites viable. And conversely, commercial activity is possible in these communities but the format it can take is still up for debate: Paris Hilton no, Tea Partay yes, but for short campaigns and Lonelygirl15 maybe - I don’t think there’s consensus, or any indication that model could be reproduced well enough to be sustainable. As a proof of concept though, it was fascinating.

Advertising in these spaces well takes a whole lot of skill and we’ll see far more people fail than succeed, but occasional success could help build tolerance for the bulk of attempts instead of a wholesale rejection of commercial engagement with viral media communities. Companies are struggling to find people capable of pulling off advertising in social media spaces. Second Life is a whole other can of worms.

Who’s going to drive these sites and make them commercially sustainable? Top users are going to be an important part of it, and they will want to be rewarded for their work. It’s hard work to do what these people are doing and recognition, if not payment, is proving itself to be very important.

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Diggscaperedilicous: Save to Digg, Netscape, Reddit and Del.icio.us with one bookmarklet

Netscape fan and web developer Jeromy Huber has made a bookmarklet that simultaneously opens four quarter screens in one window to save an URL in Netscape, Digg, Reddit and Del.icio.us. Called Diggscaperedicious, it doesn’t quite have the awesome one click power of OnlyWire.com, but OnlyWire doesn’t save to Digg or Netscape.

Some people are wary of tools like this, calling them spam for social bookmarking systems. I think though that so long as items are tagged appropriately so only users looking for items applicable to those tags - it’s a legitimate form of cross-platform promotion. Thoughts?

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Huge Red Flag at Netscape

A little known Digg-fact is that a relatively small group of users submit a large percentage of the stories that end up on the Digg home page. Netscape, which recently relaunched as a Digg-clone, wants to pay those top users to switch over to them. Jason Calacanis, who runs the Netscape property, wrote a post earlier today offering to pay top Digg users $1,000 a month or more to switch to Netscape and submit news there instead.

I have a couple of observations on this. Netscape has a massively larger audience than Digg, but has absolutey failed to impact Digg growth at all. AOL placed a big bet on this product, and I imagine they want to see fast results. They aren’t getting those results. Jason’s post is a sign of desperation more than anything.

There is the question of whether or not this will fix this. Digg’s Achilles heel is that such a small group of active users drives so much of their success. However, even if those users bail to Netscape, others will certainly take their place at Digg. In my opinion, Netscape may gain some human assets and may get better story submissions, but Digg will probably continue to thrive.

At the end of the day, the Netscape product is a soulless reproduction of one of the most interesting cultural experiments occuring on the web right now. It was thrown at millions of mainstream Internet users (previous Netscape portal users) who don’t understand Digg and probably don’t care (yet). If anything, my bet is that total page views at Netscape have dropped since the changeover, possibly substantially. Buying users from Digg won’t change that one bit.

It looks like AOL has a mess on its hands. The obvious question is, will Jason will be the fall guy when it comes time to point fingers?

The deck chairs are being rearranged on the Titanic Netscape.

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AOL-Netscape Launches Massive “Digg Killer”

On Thursday, AOL’s Netscape property will no longer be just another portal - it’s being converted into a Digg-killer. I was briefed on the new site by Jason Calacanis last week. As of tonight, he owns the Netscape property at AOL. The new site will run at beta.netscape.com for now, converting over to the main Netscape.com property soon.

It’s not exactly a Digg clone (home page screenshot here). Submitted stories are voted on in much the same way, and the more votes a story gets the higher it appears in a category home page or on Netscape.com itself. However, the top few spots in each category and on the home page are determined by an “anchor” - essentially an editor choosing from stories moving up the ranks.

There are 30 topical channels, from “Art & Design” to “Women”. Eight full time and eleven part time editors will manage the site, determining both the top stories as well as staffing a 24×7 chat room where users can discuss stories in real time.

The fact that AOL is launching the new service under the Netscape brand instead of building out a new property says how serious they are about the space. According to statistics provided by AOL, Netscape serves a whopping 811 million monthly page views - far more than Digg today.

Putting this kind of audience in front of a Digg like service could spell trouble for many sites that ultimately make it to the top of the site. A Digg or Slashdot story can send tens of thousands of visitors to a site in a matter of minutes or hours. With Netscape, this effect could be many times larger - possibly resulting in outages at sites headlining the new service.

There are a number of other notable features of the new Netscape. Story submissions can be tagged by the submitter along for easier search in the future. Every category, user and group of friends has their own RSS feed. Also, category anchors will follow up on many stories and post their own editorial content on those stories (see screenshot here).

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