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Content Tagged with request + issue

Request-Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

The RT platform has been under development since 1996, and is used by systems administrators, customer support staffs, IT managers, developers and marketing departments at thousands of sites around the world.

Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.

RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.

RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.

IssueTrackerProduct

IssueTrackerProduct is an issue/bug tracker Web application that uses the Zope Web application server.

Roundup Issue Tracker

Roundup is a simple-to-use and install issue-tracking system with command-line, Web, and e-mail interfaces.

Trac

Trac is a minimalistic but highly useful bug tracking and software project environment based around an integrated Wiki engine.

Trac is completely web based and features tight integration with Subversion. Included in wiki markup for example, code revisions may be referenced simply by number.

Trac is implemented in Python and maintained by Edgewall Software, who initially released it under GPL but later changed the license to the less restrictive BSD derivative.