SourceLabs is the developer of the Continuous Support System, a set of tools and services which is used to support open source software such as Linux. The company also sells subscriptions for enterprise support, maintenance, and upgrades for open source software, including SASH, and offers an Open Source Management System.
SourceLabs Self-Support Suite for Linux and Open Source Java (Spring, Hibernate, Tomcat, Struts, etc.)
SourceLabs has self-service tools for Java and Linux support available here The tools include diagnostics which monitor the JVM, Syslog messages, Log4J entries and other data sources, a tool for searching, filtering, and reporting events from these sources, and a tool that searches across a repository of over 16 million datapoints from the open source community to help IT professionals find and fix problems faster and more effectively.
SourceLabs Enterprise Support.
SourceLabs provides premium mission-critical support and maintenance services to some of the world’s largest corporations using its Continuous Support System, a suite of technologies designed to enable proactive identification and resolution of problems before they occur, real-time alerts of production issues, gathering of symptoms of application state at the time a problem was encountered, and sophisticated data analysis using a repository of over 300,000 issues to leverage past experience to identify and resolve root causes faster.
SWiK
SourceLabs builds and maintains the SWiK wiki as a free service to the open source community.
SWiK content is free, licensed under a creative commons attribute and share alike license.
External Links
- SourceLabs corporate homepage: http://www.sourcelabs.com
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SWiK
SWiK.net is a SourceLabs project to help people collaboratively document open-source software.
SWiK is visited by tens of thousands of people daily, it’s a place to make notes and publish articles on software development and open source projects, tag projects to help organize the world of open source, or just browse around and find interesting stuff.
This wiki is community run and completely open – it depends on editors like you to help build pages with useful information about using open source software and developing applications. The wiki engine is written from scratch by SourceLabs.
You Can Help
Editing pages is easy, just go to the page you want to edit and click the edit button in the top right. Be bold, if you see something wrong or something missing: just fix it.
You can also syndicate RSS feeds into SWiK. This is useful in cases such as a project news feed, or a tips and tricks blog. Every registered user of SWiK also has a set of personal pages, and you might want to syndicate your personal feeds into SWiK as well – such as your del.icio.us bookmarks or your blog.
For more on this, check out Getting Started on the links in the “SWiK Wiki Pages” Menu.
Links
Tech Details
SWiK uses Ajax/JavaScript to make editing easier and faster; you can try playing around with the editing capabilities in sandbox.
To make editing easier, SWiK also uses the Textile markup language, which is simpler and faster to write than raw HTML. With Textile, you don’t have to type <strong>words</strong> if you want to make something strong. Instead you can just type *strong*, which is much more convenient.
To cross reference various pages in SWiK, you can use either tags, or you can use wiki links: [[this is the wiki link format]].
In June, 2008 SourceLabs launched an early version of books.swik.net bringing the power of the Swik platform to the world of books, book collecting, and reading.
WiKI
Swik
open-source
money,
Langemeier,
cancer,
Health,
opensource
SourceLabs
http://www.shoeshopping247.com/
Welcome to the SourceLabs RSS Feed for Press Releases
This is where you can get the latest information on SourceLabs news as it happens.
SourceLabs News
SourceLabs Debuts New Class of Tools for Open Source Linux and Java (Press Release) – (March 18, 2008)
CNET News – “Open-source support company SourceLabs on Tuesday launched a subscription service aimed at Linux developers and IT administrators who do their own support.”
(March 18, 2008)
O’Reilly Open Source – “Developers and open source system users will be particularly interested in a SourceLabs announcement of a service called Self-Support Suites that has been in beta since December.”
(March 18, 2008)
eWeek’s Linux-Watch – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 19, 2008)
SourceLabs is covered in the largest German IT publication – “Mit den “Self-Support Tools” will SourceLabs eine Alternative zu klassischen Supportverträgen bieten.”
(March 20, 2008)
SourceLabs builds momentum in Japan
(March 18, 2008)
Linux Magazine (Brazil) – “A SourceLabs pretende oferecer, através de ferramentas de self support , uma alternativa ao sistema clássico de suporte atualmente adotado pelo mercado corporativo.”
(March 22, 2008)
IT Jungle – “If you are a developer working at a major corporation or a small company and you want to use Linux and open source tools to create Java applications, there is very little possibility that your company is going to let you do that without getting tech support for the Linux and tools that you use.”
(March 18, 2008)
Seattle Times – “I keep waiting for a big tech company to buy SourceLabs, an open-source software and tools developer in Pioneer Square. Maybe the new product it’s launching today, SourceLabs’ Self-Support Suite, will speed the process.”
(March 18, 2008)
LinuxDevices.com – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 18, 2008)
GigaOm: Ostatic – “Could automated software support solutions come to the rescue? The jury’s still out on that, but I was interested in today’s announcement from SourceLabs regarding new Linux and Java self-support tools.”
(March 18, 2008)
Northwest Innovation – “Seattle-based SourceLabs said Tuesday that it has rolled out new tools to help support open source Java and Linux software.”
(March 18, 2008)
SysCon Media – “SourceLabs announced the availability of SASH 2 complete with a major new milestone – integrated support for Apache Tomcat.”
(Sep 9, 2007)
Java
linux
tomcat
SourceLabs
support
self-support
Using Syslog information with SourceLabs Linux Self-Support
Below is documentation for using SourceLabs Self-Support Suite for Linux and Open Source Java to gather, organize, and search Syslog messages.
You can setup syslog to connect to the relay. In this release, we only support syslog over UDP. To set this up, you need to modify your syslogd config file. Often this is in /etc/syslog.conf
To get started, you can add
. @relayMachineName:4657
This will send all your syslog messages to a machine named relayMachineName over port 4657. Port 4657 is the default port the relay listens to for Syslog UDP messages. You can change this in the relay’s property file. This properties file is located in the ‘conf’ directory of your relay installation (e.g. /opt/sourcelabs/relay/conf).
To filter the syslog messages sent to the relay, please read the syslog documentation or man pages for more information.
Syslog-ng:
You can also setup syslog-ng to use the relay. For the current version of the relay, you will need to use UDP logging to the relay instead of TCP. To set this up, you need to modify your syslog-ng config file. Often this is in /etc/syslog-ng.conf
To get started, you can add
destination d_relay { udp("relayMachineName ", port(4657)); };
log { source(s_sys); destination(d_relay); };
Assuming that you are using a default syslog-ng configuration where source ‘s_sys’ represents all syslog messages (modify source as necessary for your configuration),this will send all your syslog messages to a machine named relayMachineName over port 4657. Port 4657 is the default port the relay listens to for Syslog UDP messages. You can change this in the relay’s property file. This properties file is located in the ‘conf’ directory of your relay installation (e.g. /opt/sourcelabs/relay/conf).
To filter the syslog messages sent to the relay, please read the syslog documentation or man pages for more information.
Find more information about SourceLabs Self-Support Suite for LInux and Open Source Java
linux
centos
RedHat
syslog
SuSE
SourceLabs
logging
Ubuntu
Debian
support
Ubuntu
Ubuntu is a Linux distribution growing in popularity and based on Debian that focuses on desktop Linux. It is included in Sourcelabs’ Self-Support Offering for Linux
Ubuntu has one of the largest, if not the largest and most active user communities of any Linux distribution. Ubuntu is also one of if not the most popular Linux distributions for desktop Linux use.
Notable included packages
Ubuntu packages the GNOME project as its window manager, however side projects Kubuntu and Xubuntu also package the KDE and XFCE desktop environments as well. Ubuntu releases are timed to follow GNOME releases by roughly 1 month, and Ubunut shoots for 2 releases a year.
Like its source distribution Debian, Ubuntu uses Apt for package management, and deb packages—however Ubuntu is not always compatible with Debian deb packages. Synaptic serves as a graphical front end to the Apt package manager.
Other notable projects Ubuntu includes in the distribution are Firefox and OpenOffice.
General design
Ubuntu focuses on being usable and being up-to-date, both with new Linux kernels and new versions of GNOME. Ubuntu follows in the sudo security model used by OSX and others, users are strongly discouraged from running as root.
Ubuntu features a very smooth upgrade process from release to release that is built on the apt package management. All that is required to maintain a current version of Ubuntu is to stay up to date on packages via Apt/Synaptic. Ubuntu can be switched to Kubuntu as well through package management as well.
Ubuntu’s design theme is centered around ‘people’ – flesh tones or dark orange and iconographic pictures of humans characterize the style of the distribution.
Derivatives of Ubuntu
The Ubuntu project encourages changes and customizations of Ubuntu, such as:- Ebuntu – Enlightenment window manager
- Edubuntu – aimed at education
- Fluxbuntu – Fluxbox window manager
- gNewSense – Fully Free Libre FSF GNU Open version of Ubuntu
- Kubuntu KDE (instead of GNOME) window manager
- nUbuntu – network and security
- Xubuntu – XFCE (instead of GNOME) window manager
- Nexenta – Ubuntu with OpenSolaris kernel and runtime. ZFS – great for servers
Bug Database: https://bugs.launchpad.net/ubuntu/ is on Launchpad.
IRC Support: #ubuntu on irc.freenode.net
Search SourceLabs’ repository for Ubuntu-related issues
Web Support forums: http://www.ubuntu.com/support/community/webforums
Additional web forums: http://ubuntuforums.org/
Mailing Lists: https://lists.ubuntu.com/
Ubuntu
linux
Debian
Xubuntu
desktop-Linux
support
SourceLabs
Linux-distribution
distribution
License:GPL
Jakarta-Commons
The Jakarta Commons components are a group of Java components that implement common functionality. They are a great place to start looking when you need a utility function that you know a million other people must have written before, and you’d really like to not re-write it.
A few examples of the ones that are pretty popular are:- Collections—This is a set of many common/useful collection classes that are not included in the JDK
- Lang—Contains a lot of classes for extending the Core Java Library. This includes things like utilites for HTML escaping a string, or creating a mutable integer object.
- Logging—Contains a wrapper around most of the common logging models
In addition to the released projects there is also a sandbox area where more experimental components live.
All the Jakarta Commons projects are covered in SourceLabs Self-support Suite for Linux and Open Source Java
ehcache
Ehcache is a widely used Java distributed cache for general purpose caching, J2EE and light-weight containers such as Spring and Hibernate.
It features memory and disk stores, replicate by copy and invalidate, listeners, a gzip caching servlet filter and much more…
Ehcache is available under an Apache open source license and is actively developed, maintained and supported.
More related information of Ehcache
Ehcache is covered in SourceLabs Self-support Suite for Linux and Open Source Java
ehcache
ORM
Library
distribution
clustering
caching
SourceLabs
License:ASF2.0
Greg-Luck
Hibernate
Hibernate is a powerful, high performance object/relational persistence and query service for Java. NHibernate is a version of Hibernate for .NET.
More about Hibernate: Hibernate FAQs.
Hibernate lets you develop persistent objects following common Java idiom, including composition, association, inheritance, polymorphism, and the Java collections framework.
Hibernate is supported by JBoss/Redhat and SourceLabs. Hibernate is part of SourceLabs SASH distribution.
Hibernate is covered in SourceLabs Self-support Suite for Linux and Open Source Java
Hibernate code churn statistics are available here
commons-codec
Commons Codec contains some general encoding/decoding algorithms, including phonetic encoders, Hex and Base64 encoders, and a URL encoder. The phonetic encoders are language encoders, which are useful in applications such as search engines, spell-check functions, and digital dictionaries. Hex and Base64 encoders are useful in applications that use characters to represent binary data. The URL encoder comes with more features and is considered a replacement for the JDK classes URLEncoder and URLDecoder.
SourceLabs covers Codec in its Self-Support Suite for Linux and Open Source Java
commons-daemon
An API that can be used to run executables or java applications as Windows service or UNIX daemon.
SourceLabs covers Commons-Daemon as part of its Self-Support Suite for Linux and Open Source Java
log4j
Log4j is a logging package written in Java. This is now part of the Apache Logging Services.
SourceLabs includes the ability to capture, search, sort and correlate Log4J messages with millions of datapoints as part of its Self-Support Suite for Linux and Open Source Java
log4j
J2EE
Java
logging
SourceLabs
License:ASF2.0
Apache.Org
syslog
Syslog is a protocol for sending log messags over an IP network. It has been standardized by the IETF (documents here)
Originally developed as part of Sendmail, SysLog became the defacto standard for Unix and Linux systems.
A “syslog server” or “syslog daemon” is typically the recipient of syslog messages.
SourceLabs includes the ability to capture, sort, search and correlate Syslog messages with millions of records as part of its Self-Support Suite for Linux and Open Source Java
