In planning for last Wednesday’s Structure 08 conference, we at GigaOM had our heads in the cloud. We aimed to draw attention to the resurgence of hardware underlying the various software and web services that consumers and businesses now use, and hoped to define the emerging set of offerings that comprise cloud computing.
That definition is important. But not as important, I realized, as figuring out which business models will win out. Because while everyone wants to push their own definition of cloud computing, at its heart, cloud computing is about moving, storing and delivering data on demand.
After moderating two panels, watching almost all of the speakers and having numerous conversations, I came away with the belief that most people view cloud computing not as access to computing resources, but access to services ranging from application-specific offerings such as Salesforce.com to compute grids like that of GoGrid or EC2. And when it comes to buying into such data services (be they software, a platform, storage or compute time), there are certain questions that need to asked, among them:
How do I get my data into the cloud? Maybe it’s as simple as calling up Salesforce.com, or a bit more complicated, like using an API to tap into EC2, but to use a cloud you’re going to need bandwidth. Whether it’s figuring out how to measure and appropriately charge people for bandwidth as Google is attempting to do with their structured meta data, or contracting with a CDN to lower latency, the delivery of data in and around the cloud represents one of its biggest costs and is subsequently one of the areas that’s ripest for innovation.
What format does that data need to be in? Different clouds work with different software. Some clouds work with Windows and others are only friendly to the LAMP stack. Various people expressed the idea that the industry would divide along the lines of low-margin, general purpose clouds like Amazon Web Services, and high-margin, special-purpose clouds such as Heroku’s Ruby on Rails testing environment (which is built on AWS). The key is to know what you need from a cloud before investing.
How can I change and move that data? The differing programming languages or operating systems accepted by various clouds are only part of the issue. The still undecided fight will be between proprietary formats such as BigTable and open standards that are truly standard, as in used by many, many developers. It’s a young effort, so there are no set standards yet, but until there are, transferring data kept in the cloud will never be as seamless as the bank analogy pushed by Sun CTO Greg Papadopoulos.
So while I spent most of my time trying to figure out which areas of compute infrastructure can be offered as a service while providing the highest margins or most defensible market share, I should have been keeping my eye on the data, because how providers treat the data will determine how their business models evolve.

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Outsourcing compute power is wonderful — until something goes wrong. Unfortunately, when an Amazon Web Service goes down it’s hard to know why, and it’s even harder to know how well a particular cloud is performing in the first place. To make the cloud more transparent, open source cloud management software vendor Hyperic has launched www.CloudStatus.com, a web site that lets a user peek in on the various compute clouds to see how things are running.
CloudStatus measures service availability, latency and throughput for cloud-based infrastructure and application services. The initial release provides metrics for Amazon’s Elastic Compute Cloud, Simple Storage Service, SimpleDB, Simple Queue Service and Flexible Payment Service.
Hyperic sends a software agent to make requests against various cloud services, and according to CEO Javier Soltero, it racks up quite a large bill doing do. The web site views are free, but Soltero says Hyperic also plans to launch a line of services for paying customers. It’s a decent idea, but my worry is that Amazon or another cloud provider could shut the service down, either by offering their own status service or by stopping the Hyperic agent. Given the rush to provide dashboards, application-testing products and other services on top of established computing services, I’m eager to see how startups keep their footing in the clouds.
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

Solarflare Communications, a chip startup in Irvine, Calif., has raised $26 million in a third round of funding. That brings the total the company’s raised to $126 million, which is a lot of money for a chip startup, even when you consider that the amount includes money raised by Level 5 Networks, which Solarflare acquired in April 2006. But the startup is hoping to use that money to attack a big problem in the data center at prices lower than the current technology offers. And if it succeeds, it’ll make computing faster and data center operations more flexible.
Like many other communications chip companies, Solarflare is working on a way to deliver 10 Gigabit Ethernet over copper, which is cheaper than delivering it via fiber. That enables the high-speed transport technology to move outside of the telecommunications networks, where companies such as Infinera are already pursuing 100 Gigabit Ethernet over fiber, and into mass adoption in the data center. Getting the technology into servers at a reasonable cost would create a market 10 times bigger than that of networking switches.
Others chasing mass adoption of 10 GigE on the server side are Intel and Broadcom, which like Solarflare, have controller chips. Broadcom and Solarflare also have PHY chips sampling with customers. Solarflare CEO Russell Stern plans to integrate the PHY with the controller chip in 2009, beating Broadcom to the market. He will use some of the funding for that purpose.
It’s likely Broadcom will end up attempting an integrated 10 GigE over copper chip as well. Broadcom doesn’t talk about its chips until they’re sampling, but the company did make a mint by cornering the market for integrated 1 Gigabit Ethernet chips for servers. However, success for Solarflare or Broadcom is probably three years out and depends on creating an energy-efficient chip at the 32 nanometer process node, according to Bob Wheeler, an analyst at The Linley Group.
Power consumption is a big challenge for these chips because unless it’s managed properly, they run too hot for servers and switches. And because technology doesn’t stand still in the data center, where virtualization and ever-increasing amounts of data are screaming for fatter pipes, hybrid forms of networking technologies that mix fiber or Fibre Channel with Ethernet are emerging to bridge the Gigabit gap between servers and networking equipment. Broadcom has several products that take advantage of such a hybrid networking environment. Startups such as Arastra and Woven Systems are also in that sector, and may see gains at the expense of a unified 10GigE world, which means Solarflare’s market opportunity could fragment if cheap, integrated 10 GigE takes too long.
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

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Solarflare Communications, a chip startup in Irvine, Calif., has raised $26 million in a third round of funding. That brings the total the company’s raised to $126 million, which is a lot of money for a chip startup, even when you consider that the amount includes money raised by Level 5 Networks, which Solarflare acquired in April 2006. But the startup is hoping to use that money to attack a big problem in the data center at prices lower than the current technology offers. And if it succeeds, it’ll make computing faster and data center operations more flexible.
Like many other communications chip companies, Solarflare is working on a way to deliver 10 Gigabit Ethernet over copper, which is cheaper than delivering it via fiber. That enables the high-speed transport technology to move outside of the telecommunications networks, where companies such as Infinera are already pursuing 100 Gigabit Ethernet over fiber, and into mass adoption in the data center. Getting the technology into servers at a reasonable cost would create a market 10 times bigger than that of networking switches.
Others chasing mass adoption of 10 GigE on the server side are Intel and Broadcom, which like Solarflare, have controller chips. Broadcom and Solarflare also have PHY chips sampling with customers. Solarflare CEO Russell Stern plans to integrate the PHY with the controller chip in 2009, beating Broadcom to the market. He will use some of the funding for that purpose.
It’s likely Broadcom will end up attempting an integrated 10 GigE over copper chip as well. Broadcom doesn’t talk about its chips until they’re sampling, but the company did make a mint by cornering the market for integrated 1 Gigabit Ethernet chips for servers. However, success for Solarflare or Broadcom is probably three years out and depends on creating an energy-efficient chip at the 32 nanometer process node, according to Bob Wheeler, an analyst at The Linley Group.
Power consumption is a big challenge for these chips because unless it’s managed properly, they run too hot for servers and switches. And because technology doesn’t stand still in the data center, where virtualization and ever-increasing amounts of data are screaming for fatter pipes, hybrid forms of networking technologies that mix fiber or Fibre Channel with Ethernet are emerging to bridge the Gigabit gap between servers and networking equipment. Broadcom has several products that take advantage of such a hybrid networking environment. Startups such as Arastra and Woven Systems are also in that sector, and may see gains at the expense of a unified 10GigE world, which means Solarflare’s market opportunity could fragment if cheap, integrated 10 GigE takes too long.
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

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On the eve of Structure 08 in San Francisco, the folks behind many of today’s cloud computing initiatives will be gathering at CloudCamp. GigaOM is one of the evening’s sponsors:
CloudCamp was formed in order to provide a common ground for the introduction and advancement of cloud computing. Through a series of local CloudCamp events, attendees can exchange ideas, knowledge and information in a creative and supporting environment, advancing the current state of cloud computing and related technologies.
If you’re in the city, come check it out. The event, which will be held from 5-9 pm on June 24th, is community-backed and free to attend. And it will be a great primer on cloud computing.
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

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From the company that spent $4.1 billion buying a tape company comes some cutting-edge storage news: Sun Microsystems said today that it will put solid-state Flash drives into a line of servers and other storage products, making access to stored data faster and more energy efficient. EMC made a similar announcement earlier this year.
The big vendors aren’t alone in their focus on speed. We’ve covered startups in the past whose entire existence is based on figuring out how to get to existing data faster, either through appliances or compression. With users storing more data and expecting continual access to that data, storage is no longer just about cramming as many bits and bytes in an archive as possible; it’s also about getting to them faster.
Flash, however, is a rather expensive way of solving the problem. Prices should drop as larger solid-state drives using Flash begin appearing in more consumer devices such as laptops, and the use of SSDs in the server world will only help prices fall, but it won’t be mainstream in the data center within the next year or two. Even as Flash gains ground, it will still be just one aspect of storage, for years — if not decades — to come.
While it may make sense for some companies to buy servers integrated with Flash, existing technologies will continue to flourish. Even tape is still in use today.
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

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Twitter, our favorite tool for narcissism and the eponymously named San Francisco company behind the service may not have a business model, but it surely has the buzz. Whether it is their new round of funding or their inability to keep the service running — the blog world loves to twitter about Twitter.
After talking to some of sources, I have a theory that could help Twitter solve its scaling conundrum and also help the company make money. (I am sure there are others who are thinking along those lines.) And in order to do that, I will use fellow blogger Robert Scoble, who has over 25,000 followers, as an example.
Robert is the perfect embodiment of what is wrong with Twitter, but he also offers the best hope for the company to figure a way out of their current infrastructure-scaling conundrum. I am not picking on Scoble, but using him as an example of “extreme” user who can put any system through a major stress test. Leo Laporte is another such extreme example, and has 37,000 followers on Twitter.
First let’s start with: What is the problem? Instead of using my words, lets go with Twitter’s self-acknowledged infrastructure problems.
Twitter is, fundamentally, a messaging system. Twitter was not architected as a messaging system, however. For expediency’s sake, Twitter was built with technologies and practices that are more appropriate to a content management system.
First, I am glad to see that they are not passing the blame onto their hosting providers, like Joyent. They have recognized a fundamental problem with their service, as pointed out by Assetbar in an earlier post, who wanted to offer a proxy service for Twitter.
The way Twitter is architected, when Scoble sends out a “tweet” it is sent to 25,000 of his followers — whether they are checking it from a desktop client, a mobile phone, Chat client or on the web. The message goes into a database, which then figures out how those messages are to be delivered to each of the followers. This causes the database to behave like an overweight man who gorged on a buffet at local Chinese restaurant.
Dare Obasanjo explains how it stresses out the database in his post, and correctly points out that by giving ability to add an unlimited number of followers, Twitter might have brought all the troubles on to themselves. Facebook, on the other hand, is smart to restrict you to 5,000 friends. Why? Because to process the social graph of 5,000 friends is compute-intensive, and costly.
Anyway, to put Scoble and his Tweets in context, let’s assume for a minute that he always has 25,000 followers and he sent them 12,000 updates which are all 140 characters long, the maximum size allowed by Twitter. Again, hypothetically speaking, assuming each update is 100 bytes, then 12,000 updates generated used up 30 GB of data. (12000 updates * 100 bytes)* 25,000 = 30000000000 (30 GB)
So here we come to the good part. This massive database of followers is what Twitter should turn into a business. Twitter should charge Scoble, Leo, me, Michael Arrington and anyone else who has more than 100 friends and followers. How about something simple? $10 a month for 1,000 subscribers. 25,000 subscribers means someone like Scoble should be paying them around $250 a month.
Let’s take it a step further. Twitter should limit people to 500 free messages a month. Any more should come in a bucket of, say, 1,000 messages for $10. Businesses like Comcast that want to use the service for commercial reasons should pay for the service, and so should startups like Summize, which want to build their businesses based on Twitter’s API.
This would also fit the Freemium business model that Twitter investor Fred Wilson so loves. And at the same time, it would help Twitter overcome its abhorrence for adding advertising to the messages. I think many of us have a lot to gain from the service: My alerts about my posts on the system are a form of advertising for my work, and generate enough attention that paying for the service makes lot of sense.
There are some who are going to argue that this will kill the service. I don’t think so. First of all, average people don’t have 25,000 followers. Most have about 25-50 friends and possibly an equal number who are a degree removed but are still part of social environment. I think that for the average person Twitter will remain free. I think offering a premier-tier service will help stop abuse of the system by curbing the random following that has become rampant on the system. It will force many of us with excessive number of followers to be more selective. By doing so, Twitter is also going to help lower the noise and make the system more usable. This will give them time to figure out how they are going to become a real messaging-based company.
Will Twitter be brave enough to make such a move? Chances are, no: They are stuffed with VC dollars and signs of wild growth (including outages) can help them flip the company, making it someone else’s problem. Still, I wanted to throw it out there. It is a holiday weekend, after all!
Recommending reading:
* Dare Obasanjo on Twitter and its scaling issue.
* Hueniverse: Scaling a Microblogging Service.
* Twitter-proxy: Any Interest?
If this story interests you then you should definitely check out our
upcoming conference, Structure 08.

Virtualization holds lots of promise: Move your physical machines to virtual ones, and you’ll reclaim capacity at the same time that you make operations easier. But applications seldom run on one machine; instead they’re a combination of servers, switches and routers. 3Tera’s recently announced product road map may let companies provision whole data centers atop cloud grids like Amazon’s EC2. Call it a Virtual Data Center.
“Most large-scale systems, in order to move up the ladder and serve more customers, require more and more resources,” said Bert Armijo, 3Tera’s VP of product and marketing. “If you manage them as individual virtual machines, the problem is that the human load — the ability to actually remember what’s running where and to manipulate it all — becomes overwhelming. At some point, somebody makes a very small mistake that results in a very large outage.”
3Tera’s Applogic makes software that runs on a grid of hardware: A flat array of commodity servers, Gigabit Ethernet and direct-attached storage. The software turns this into a resource pool that can be provisioned to users. A graphical front-end, called an infrastructure editor, lets administrators drag and drop data center components like firewalls and load balancers.
3Tera sells to enterprises that want to run their own grids, as well as to roughly 20 managed service providers that want to offer on-demand data centers to their customers. Pricing starts at $500 a month for the smallest virtual data center, which is a single 8-core node, 8GB of RAM, 750 GB of storage and 2TB of transfer, though the company recommends a minimum of a three-server configuration. Within that, the manager can slice up the virtual resources into 100 individual servers in the VDC. In recent months, the firm is increasing utilization at roughly 15 percent per month.
3Tera was bootstrapped on its founders’ pocketbooks, but in April it took in a first financing of $3.7 million; the largest investor in the round was Japanese distribution partner Net One Systems. At the same time, the firm announced plans to open up its software to work with third-party components by unbundling its software into execution, catalog and control components. “We’ve proven out the ability to move applications between data centers and to abstract infrastructure definition from physical hardware,” said Armijo. “Now, somebody could write a connector between our control interface and the [Amazon] EC2 execution engine.”
3Tera has strong parallels to firms such as Elastra. While they look like competitors, Armijo says he thinks VDC companies need to cooperate. “It’s in our interest to show interoperability and the ability to run applications that span both systems. This is what will inspire users to put their applications into the cloud.”
If this story interests you then you should definitely check out our
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Neither Om nor I are shy about talking infrastructure, but the High Scalability blog has gone totally geek and parsed the details of how Facebook plans to scale its new Jabber chat service to 70 million members using a hella lot of servers and Erlang. As Sandy Jen over at Meebo can tell you, chat is a challenge to scale because it requires a constantly open connection to the servers and low latency. That’s a recipe for a lot of hardware and some flexible architecture. Good thing Facebook has $100 million to spend, but bad news for the firm if the money spigot closes.
If this story interests you then you should definitely check out our
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New York-based cloud computing startup 10gen launched today with backing from CEO Kevin Ryan’s startup network, Alleycorp. It makes sense, since with several ventures already under his belt, Ryan probably has enough customers to both justify the buildout and break even right away. And the founders know scaling, having built out ad network DoubleClick.
But is it always a good idea to build your own cloud when you get big enough to do so?
Yesterday, for example, I had a great chat with Lana Holmes, a Bay area startup maven, about product management and how to focus on doing the one thing that matters to your company. “The example I use is Amazon,” she said. “They just focused on selling books. And look at them now.”
At their root, Amazon’s EC2 and S3 offerings are the result of excess capacity from sales. The offerings have paved the way for an online world in which compute power is a commodity. The company has subsequently built, on top of those offerings, a layer of billing, services and support for them.
The motivation behind the creation of 10gen is similar: If you successfully launch a number of web firms, at a certain point the economies of scale of others’ clouds starts fall away and you may as well run your own.
It’s easier than ever to launch your own cloud. You’ve got grid deployment tools from folks like 3Tera and Enomaly. Virtualization management can be had from the likes of Fortisphere, Cirba and ManageIQ, to name just a few. And license management (built into cluster deployment from companies like Elastra) is knocking down some of the final barriers to building a cloud that you can offer to third parties as well.
But imagine a world in which there are hundreds of clouds to choose from. Moving a virtual machine is supposed to be as easy as dragging and dropping, and cloud operators will hate that. They’ll resist, putting in proprietary APIs and function calls. Applications and data won’t be portable. You’ll be locked in to a cloud provider, who will then be free to charge for every service. Sound familiar?
My guess is that as the cloud computing market grows and matures, one (or more) of three things will happen:
Whatever happens, it’s clear that good old-fashioned branding, plus a healthy dose of experience, will be key to winning as a cloud provider.
During a panel at Interop last week that I sat on with folks from Amazon, Opsource, Napera, Syntenic and Kaazing, I asked the audience how many of them would entrust Microsoft to run a cloud with Microsoft applications, and how many would prefer to see Amazon running a Microsoft kernel on EC2. Roughly 75 percent said they’d trust Amazon to run Microsoft’s own apps rather than Microsoft.
So when’s the right time to launch a cloud computing offering of your own? Unless you have the branding and reputation to support that launch — or you can re-sell excess capacity to partners or specialize — maybe never.
If this story interests you then you should definitely check out our
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Ask any IT professional what they dread most, and they’ll likely tell you that it’s change. Specifically, the act of putting a new application into production: There’s simply no way to know what will happen.
Companies spend a tremendous amount of time and money in staging environments, trying to see whether or not their new code will work. Only the largest banks and utilities have the resources to completely replicate the production systems, and none can truly simulate the real world.
Jonah Paransky, VP of marketing for testing-sandbox startup StackSafe, says that roughly 43 percent of IT problems can be traced back to lack of pre-production testing. “Over half of the changes we see in our research never end up being tested against the end-to-end IT service.” StackSafe tackles the problem by copying an entire application into a virtual appliance, letting IT change it, and testing the result.
Virtualization is an important enabler for pre-production testing. IT has longed for a sandbox in which to let new applications play, but doing so in the physical world has been too costly. Increasingly, however, IT doesn’t have a choice: Best practice frameworks like the IT Infrastructure Library (ITIL) include processes for testing, and certain industries, such as power utilities, require that IT changes are tested and logged.
Server consolidation and disaster recovery firm Platespin also provides tools for sucking physical machines into the virtual world, but Paransky insists that StackSafe’s focus is different: In addition to creating a virtual clone of a production application, it offers a suite of testing tools to quickly see whether the clone is broken.
Easier pre-production testing couldn’t come at a better time. Because virtualization makes it trivial to create a new machine, IT administrators face a flood of newly minted virtual servers they have to manage. “Now that it’s almost no work to deploy new servers, the first thing that happens to new virtualized environments is an incredible growth in server sprawl,” said Paransky.
Sandboxing approaches like StackSafe have an important limitation, however. In order to insulate the real world from the servers being tested, the sandbox is completely cut off from surrounding systems. Otherwise, testing the sandboxed servers would have real-world consequences, like buying a ticket or selling shares. “Even if you could virtualize much of a production environment,” said Paransky, “there may be components, like SOA, that can never be pulled into that virtualized environment.”
Consequently, pre-production testing on the distributed Internet becomes increasingly difficult — you can’t put a copy of the Internet into your sandbox in order to test it. Which is a challenge firms like StackSafe still have to tackle if they’re going to improve the reliability of tomorrow’s applications outside of the traditional enterprise data center.

The virtualization of systems allows for efficient use of server resources and is clearly a trend that many enterprises are embracing. Systems engineers see virtualization as the next generation of tools that can help scale their servers, while network engineers see the virtualization trend headed in their direction as well. Unfortunately, it seems that server virtualization also helps foster trench warfare between the two.
I found myself witness to one small skirmish in this battle today, when I met with a startup looking for funding. The startup is building enterprise services, and for its next generation plans to make heavy use of XenSource’s XenMotion functionality to manage virtual machines on about 50 physical servers. This functionality, which is similar to that of VMware’s VMotion, promises to seamlessly move a virtual machine from one physical server to another. The startup’s service product could be running in one virtual machine on a server and if the server receives too much load or has a failure, the XenMotion functionality could move the virtual machine to another server without resulting in any downtime. For an enterprise services startup, avoiding downtime is a good idea.
I asked some questions about the network and systems architecture and found that the systems engineers had made the assumption that in the new service, any virtual machine could be allocated to any physical server. The network engineers, unfortunately, had not taken this into account. Based on the physical network topology — a classic three-tier architecture — the network engineers had set up firewall rules and access-control lists to appropriately protect the infrastructure. For example, not every server could be accessed from the Internet and only certain physical servers had permission to mount storage area network resources. If using XenMotion meant every server was expected to house any virtual machine at a moment’s notice, these were clearly issues that needed to be resolved.
The systems engineers’ expectation of being able to move any virtual machine to any physical server in the infrastructure meant a complete redesign of the network topology was required. And that is when the skirmish ensued. The systems engineers insisted that the network topology be set up to allow XenMotion to work seamlessly. The network engineers argued that their network topology was necessary for scalability and security. As far as I was concerned, they were both right, so before continuing my due diligence on their business, I sent them off to settle their skirmish amongst themselves.
But it had got me thinking: Has server virtualization added an abstraction layer that further separates systems engineer and network engineers from the physical reality of their environments? Do we need a new engineer — a virtualization engineer — that understands how virtual machines are allocated on physical servers and networks to act as a liaison between the two factions?

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The cloud is growing up. Its rite of passage comes this morning with the announcement that Amazon Web Services will now provide support for users of its Simple Storage Solution, Elastic Compute Cloud and Simple Queue Services products. Amazon, with its launch last week of persistent storage, was clearly wooing enterprise users, and the offer to provide support signals a formal courtship.
This is a romance that’s been played out across technology for decades, most recently in the open-source market. New technology gets launched and academics, hobbyists, and other early adopters play with them. Eventually businesses start wondering if they might be able to play, too. But downtime, glitches and the sense that you’re on your own are big turnoffs for corporate buyers.
Amazon Web Services has decided it’s time to grow up and play nice with business. It’s offering two different service levels: One starting at $100 a month and the other, at $400. While smaller companies such as Nirvanix already offer support and better usability for business users, the Amazon brand will bring cachet to its offerings, no matter what else is out there.

Storwize, one of the many startups tweaking storage for the cloud, netted $19 million in funding yesterday. The round follows a $9 million Series B raised in 2007 and an early round, the value of which was undisclosed. San Jose, Calif.-based Storwize offers real-time compression of data for primary storage. The funding will be used to help the company market its existing products for the network-attached storage market and launch products that will work with storage area networks using Fibre Channel.

Austin, Texas-based startup NextIO has scored $18.8 million in a third round of funding, bringing the I/O virtualization systems maker to almost $40 million in total venture capital raised since 2003. It’s attacking one of those nitty-gritty technical problems in data centers and tossing around today’s favorite buzzword to do it.
NextIO makes chips and software to tackle I/O virtualization for the PCI Express protocol. Virtualized I/O allows a group of servers and/or storage systems to run Ethernet, FibreChannel, InfiniBand or whatever other flavor of interconnect technology through one box. This makes it easier to manage a network without having to map each server to a set endpoint. NextIO expects to ship products this year to OEMs that make servers and storage systems.
It’s not alone in attacking aspects of I/O virtualization. Others include Neterion, NetXen, 3Leaf, Xsigo and even some 10Gig-E players who have added I/O virtualization capabilities such as Solarflare Communications are trying to bring virtualization across the data center.

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I was reading this week about Blackwave, an Acton, Mass.-based startup that just changed its name (from Acionen)Blackwave and got a whopping $16 million from Sigma Partners, Globespan Capital Partners and IDG ventures, and all I could think was: What makes this company worthy of such a massive cash infusion?
As it turns out, two words: online video. Blackwave has come up with a new kind of hardware that combines all sorts of network elements — load balancers, storage systems, streaming servers — into one package, topped off with a Mensa-quality management software layer.
This isn’t the first time a startup has taken a do-it-all, “God box” approach to building hardware, mind you. And since most of them have failed, Blackwave’s future is far from secure. Still, their approach does have a certain logic to it.
When it comes to web infrastructure, most companies typically buy boxes from different sources — storage systems from the likes of Network Appliance (NTAP) or Isilon (ISLN), for example; load-balancing gear from Cisco (CSCO), switches from Foundry Networks (FDRY) and servers from Hewlett-Packard (HPQ), Dell (DELL) or Sun (JAVA). They then try to build a bespoke solution, managed with specialized software.
Blackwave has basically taken all of the boxes, put them into one device and made the device good at one thing — delivering rich media content (loose translation: online video) as smartly and cheaply as possible. “We can reduce the hardware costs by a factor of ten,” says CEO Robert Rizika. Why? Because the system can adjust itself according to traffic needs — almost like pants that adjust to the size of the meal.
Let’s say, for example, that an online video destination is hosting a Britney Spears video clip. The system has allocated 100 concurrent users to stream the video when suddenly, it gets linked to Matt Drudge’s web site, and the number of people who want to watch the video balloons to 100,000. The system will automatically reallocate resources to that video. Rizika claims other benefits. “Most single rack (servers) can handle, say, 2,000 concurrent streams, and we can handle 20,000 concurrent streams,” he boasts.
It is hard to assess how realistic those claims are since the company refuses to talk about how it’s getting things done inside its boxes; Rizika refused to even let us know if Blackwave was using its own chips. “We use off-the-shelf components,” is all he would say.
At this point I would typically become skeptical about a company’s claims. But Blackwave has two things going for it — Chief Technology Officer David Carver, and overall market trends.
Carver was previously director of research and development at video-on-demand company SeaChange (SEAC); prior to that, he worked at video conferencing supplier PictureTel Corp. In other words, he knows digital video very well, and understands its complexity.
The second thing working in Blackwave’s favor is the fact that the market is crying out for a solution like theirs. For quite a while, bandwidth (despite steady price declines) took up a major chunk of the money spent on delivering content over the Internet. Hardware, thanks to rapid commoditization, commanded a far smaller share of the monies spent. Now the pendulum is starting to swing in the other direction, with hardware consuming more of the total budget.
Blackwave backer Jonathan Seeling of Globespan Capital Partners and co-founder of Akamai told The Boston Globe:
“Most of the stuff out there today to store Web video is really systems that were always designed and always intended” for businesses that needed to store and sort through masses of data, not movies.. “People weren’t thinking about traditional storage systems as being used for delivering very large monolithic files of video.”
Rizika declined to give details as to who is currently using Blackwave’s boxes, but he did hint that the three-year-old startup counts a social network, a media company, and a user-generated content web site among its customers. Some speculate that the media company might be NBC. They are hoping to get other media companies and content delivery network operators to buy its gear.
They better do it fast - the cushion of venture capital cash can deflate very quickly.