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Content Tagged with startups + technology

StackSafe Gives IT a Virtual Sandbox

Ask any IT professional what they dread most, and they’ll likely tell you that it’s change. Specifically, the act of putting a new application into production: There’s simply no way to know what will happen.

Companies spend a tremendous amount of time and money in staging environments, trying to see whether or not their new code will work. Only the largest banks and utilities have the resources to completely replicate the production systems, and none can truly simulate the real world.

Jonah Paransky, VP of marketing for testing-sandbox startup StackSafe, says that roughly 43 percent of IT problems can be traced back to lack of pre-production testing. “Over half of the changes we see in our research never end up being tested against the end-to-end IT service.” StackSafe tackles the problem by copying an entire application into a virtual appliance, letting IT change it, and testing the result.

Virtualization is an important enabler for pre-production testing. IT has longed for a sandbox in which to let new applications play, but doing so in the physical world has been too costly. Increasingly, however, IT doesn’t have a choice: Best practice frameworks like the IT Infrastructure Library (ITIL) include processes for testing, and certain industries, such as power utilities, require that IT changes are tested and logged.

Server consolidation and disaster recovery firm Platespin also provides tools for sucking physical machines into the virtual world, but Paransky insists that StackSafe’s focus is different: In addition to creating a virtual clone of a production application, it offers a suite of testing tools to quickly see whether the clone is broken.

Easier pre-production testing couldn’t come at a better time. Because virtualization makes it trivial to create a new machine, IT administrators face a flood of newly minted virtual servers they have to manage. “Now that it’s almost no work to deploy new servers, the first thing that happens to new virtualized environments is an incredible growth in server sprawl,” said Paransky.

Sandboxing approaches like StackSafe have an important limitation, however. In order to insulate the real world from the servers being tested, the sandbox is completely cut off from surrounding systems. Otherwise, testing the sandboxed servers would have real-world consequences, like buying a ticket or selling shares. “Even if you could virtualize much of a production environment,” said Paransky, “there may be components, like SOA, that can never be pulled into that virtualized environment.”

Consequently, pre-production testing on the distributed Internet becomes increasingly difficult — you can’t put a copy of the Internet into your sandbox in order to test it. Which is a challenge firms like StackSafe still have to tackle if they’re going to improve the reliability of tomorrow’s applications outside of the traditional enterprise data center.

Technology-News: GigaOm

With Apture, Hyperlinks Get Rich Media

This past weekend I met Tristan Harris, a Stanford dropout, to talk about his startup Apture, which has developed a cool new way to add a rich media experience to web content in a simple and easy-to-use manner.

Founded in July 2007, the San Mateo, Calif.-based company was started by Harris and three others, and has remained in stealth since, but is now announcing the beta availability of its technology, which has been adopted by the Washington Post for its web site and some of its blogs. So how does it work?

First, the blogger has to embed a tiny sliver of JavaScript code somewhere (preferably in the footer of) their blog template and sign into their account on Apture.com. After that, you can highlight a word or a phrase and can add a link by right-clicking. The company offers web crawl results in an easy-to-use manner, including Wikipedia references, YouTube videos and photos from Flickr, or even PDF files (using Scribd’s iPaper technology.) You can manually add links from your own archives. (See demo)

While it seems simple enough, Harris explained that Apture’s ability to provide relevance and context to all the web index is what gives the tiny startup an edge. In addition, he points to the new user experience as Apture’s advantage.  The company has filed patents for some of its key technologies.

From a reader’s perspective, when someone hovers over an Apture linked term, a widget-like box opens, and offers a quick glimpse into related material chosen by the blogger (or site editor). Clicking an item in the floating box menu opens a small window where readers can view an article, video or photo gallery, while continuing to stay on the original page.

It is sort of like those annoying Snap previews, except this preview has a high IQ. This is what I really like about this service, because it allows me to add true context to what I am writing. You can add the same content by copying and pasting code from, say, Flickr, or YouTube or Veoh, but Aptrue makes it dead simple to add this content.

The company, which has raised less than a million dollars in angel funding, wants to give away the service for free to smaller publishers and bloggers, and hopes to make money by charging large publishers. According to Portfolio.com:

Each little pop-up window contains a little banner ad — an ad the Post collects money for, even though, in some cases, it will be adjacent to content from an outside site …editors will avoid creating Apture links to any content that might post rights issues, such as network TV clips.

Apture is going to get a slice of that ad revenue. The problem Apture is going to face is that of scale. Their entire business, despite their technology, is that of business development. It would need supreme execution on their part to become a major force. That is why they should shift their attention to the e-commerce and travel sectors. In high-end e-tail, their technology is highly applicable because visual and video context can help close a sale.

Technology-News: GigaOm

FolderShare vs. Dropbox

Earlier this week Om wrote about Dropbox, which he liked so much that we at GigaOM are trying it out for our file-sharing and backup needs. Also this week, FolderShare, another remote file access program, launched its first version since being acquired by Microsoft two-and-half years ago. So I decided to try them out, too.

After playing around with both, I’m torn. The essential differences between the two stem from the fact that Dropbox is all about sending your data to the cloud and accessing it there, whereas FolderShare links two computers that are already online. So for remote access of your files, FolderShare is the clear winner, while Dropbox takes the cake for backup and collaborative work.

I used both programs to link my MacBook with my ancient Toshiba laptop, which runs Windows XP. I’m using Firefox as my browser, and it was nice to see that Microsoft’s FolderShare program respected that and didn’t seek to open in Explorer instead. Both took just a few minutes to install and were easy to get running. Dropbox didn’t install cleanly into the applications portion of my Mac’s hard drive, but I moved it over.

With the install over, it was time to play. I created a shared folder in Dropbox and had the option of either saving files into my Dropbox located on the desktop or going to the Dropbox web site and uploading them. This feature would be nice if I were working on some else’s computer and didn’t want to install the Dropbox client. Could you use this to upload proprietary corporate data even if it was protected from transfer to a USB drive?

To access a shared folder, you send out invites. With Dropbox currently in private beta, it’s a nice way to spread your Dropbox love to friends who might appreciate the site. Another fun things about Dropbox is that you can share your photos with non-Dropbox members via a URL, but that will show all the photos in your Dropbox photo file, so be careful who sees it.

Frankly, because I don’t collaborate with anyone using offline files like Word or Excel, and work from the same laptop all the time, I’m not sure how useful I find Dropbox. FolderShare, on the other hand, is appealing to me in the way it lets me access the random files I have stored on my personal laptop, such as contact data from Outlook and notes taken on my personal PC. I can also use it to grab photos and music fairly easily, although I do wish I could see thumbnails for my images in the display. That would require too much information to be stored on the Microsoft servers, though.

Another caveat is that for FolderShare to work, both computers have to be online. So hibernating computers need to be awakened from their slumber. Bottom line, you could use FolderShare for easy access to your files on various computers and Dropbox for backup and collaborative work. As a word of caution, both services were running pretty slowly while I was playing around with them.

Technology-News: GigaOm

VCs Are Like Your Mother — Without the Hugs

Entrepreneurs see their venture backers as the ones with control in the relationship, according to a recent online survey conducted by Research Data Technology for a member of the National Venture Capital Association who wishes to stay anonymous. And just as many of them may have felt about the expectations set by Mom (or Dad), VCs’ expectations are viewed as being unreasonably high.

According to an online survey of entrepreneurs at venture-backed companies, 61 percent think VCs have control in the relationship, whereas 24 percent believe the entrepreneurs do. The rest aren’t sure, or have checked their egos at the door. When it comes to expectations for the investment, 47 percent of entrepreneurs believe VCs are too aggressive and 10 percent of thinking VCs are downright unrealistic. On the other hand, 43 percent believe the VCs are setting reasonable expectations.

Unlike your family, it is possible to shop around for a VC. Entrepreneurs surveyed did just that, visiting an average of 12 firms before getting funding from (on average) three or four firms in total.

Where VC Firms Add Value

source: anonymous member of the NVCA

Technology-News: GigaOm

Ideeli Makes High Fashion Fun

What happens when you combine the concept of personal shopping, luxury goods such as Kotur and Etro at deep discounts with the web and SMS alerts? You get Ideeli, a web service from an eponomously named start-up based in New York City that has just raised $3.8 million dollars from Boston-based VC firm, Kodiak Ventures and some angel investors. The company that soft launched in May 2007 will announce it’s most recent round of funding on Monday.

“Ideeli is an invitation only shopping community,” says Paul Hurley, founder and chief executive officer of the company. “Think of it as an advertorial that combines mobile, e-commerce and community.” By keeping the service invitation only, Hurley says, Ideeli is an attractive option for designer labels who want to maintain exclusivity but want to tap the web for its commerce potential. “We have built this from a brand owner’s perspective.” Oscar De La Renta and Baccarat have already signed on as partners. Why not? The service has a precedent, and is inspired by super-successful French site, vente-privee.com.

The website offers luxury goods such as clutches and bags from high end designers at discounts of between 50-to-90 percent. Ideeli sends out the members an email every week letting them know what products are going to go on sale in the coming week.

Then, every day a single such product (or brand) goes on sale, and the date and time of the sale is kept a secret. The members of Ideeli are sent an SMS alert or an email when the products go on sale. In addition, the company also offers weekly giveaways, typically one exclusive item. In order to become a member of Ideeli, one needs to invited by a current member.

There are two tiers of service - the basic service called Second Row. The premium option that costs $7.95 a month is called First Row and entitles you to get SMS alerts and a one-hour head start over others as far as sales are concerned. The First-come first-serve nature of the service is one of the reasons Hurley believes people will sign-up for the premium SMS alert option. So far, they have seen about 10% conversion among their beta testers. (Warning: ideeli doesn’t work with T-Mobile for now.)

The company plans to expand into other verticals sometime in the future, but for now they are focusing on the Cosmopolitan-set. When I showed the service to some of my lady friends, they approved the selections on offer, though were quick to point out that some of the stuff wasn’t that au currant. Would they bid? Of course .

What’s my prognosis on Ideeli? If they manage to get the viral growth they are hoping for, they will have suitors in big fashion-oriented publishing houses: CondeNast, Hearst, Hatchette and even Time Warner.

To try out, click here.

Technology-News: GigaOm

Can Ribbit Finally Bring Web & Voice Together?

For a long time, I had this belief that the worlds of web and voice would converge, unleashing upon us a whole new class of voice-web mashups. Instead all we got were some marginal ideas and rarely-used widgets. Voice, in particular, remained too difficult for web developers. In the end the two turned out to be awkward roommates, never really comfortable with each other.

ribbitlogo.gifLately, VoIP insiders have started talking about taking a platform approach -– a way to add voice to web applications easily while leaving complex tasks such as peering and billing in the background. Ribbit, a Mountain View, Calif.-based startup, is the latest to join the fray, and it has perhaps the most audacious (and equally risky) strategy for bringing web and voice together.

If you strip away the hype (meaningless blather such as the company’s claim of being Silicon Valley’s first phone company), what they have done is built their own Class 5 softswitch and back-end infrastructure and married it to front-end technologies like Flash and Flex from Adobe Systems (ADBE).

Furthermore, the platform is able to take inputs from different communication tools — XMPP, Skype, Yahoo Messenger, MSN and Flash Media Server –- and make them talk to their “switch.” The platform uses SIP protocol for all voice communication.

Accordingly, Ribbit is offering API (Application Protocol Interface) access to much of our switch today, allowing third party developers to create rich integrated telephony applications without previous knowledge of telephony. Currently, the Ribbit API is optimized for Flash / Flex developers because of the pervasiveness of the technology (Flash is resident on 98% of the world’s computers). This means that Ribbit communication applications written in Flash will run without the need of a client download.

“What we have done is made voice an object that you embed into your workflow (or software),” said Ted Griggs, chief executive officer of the company. “We didn’t want to change how people did things, like communicate via Skype, and wanted to integrate the platform to work with any phone.”

ribbitplatform.gif

Developers just have to write apps, Griggs said, and worry about the back-end telephony stuff. In exchange, Ribbit will take between 5 percent and 15 percent of the revenues generated by an application.

airphone.gifBriggs showed off a few applications, including one specifically targeting subscribers of Salesforce.com. Built by an independent developer, it was quite impressive. Another application worth checking out is AIRphone, developed by Joe Johnson of Knoware, that acts like an iPhone on your desktop.

The technological approach the company has taken is sound and has merit. It is the strategy and execution part that raises doubts about Ribbit and its future. For instance, I have on good authority that Adobe will be making a big splash with its VoIP plans sometime next spring, and is working furiously to put finishing touches on its offerings. This would make Adobe Ribbit’s biggest competitor. And there are others, like Lypp, who are following a similar strategy. Meanwhile Google, which owns GrandCentral, could easily roll out its own version of a voice-web platform.

The biggest challenge for Ribbit will be building and nurturing a developer ecosystem. It needs patience and a lot of money. Ribbit claims it already has about 600 developers involved in its platform, but will the $13 million the company has raised from venture capitalists be enough? I don’t know.

Nevertheless, Ribbit seems to be rising to the challenge posed by Daniel Berninger, who in a column here wrote:

The death of the telecom business remains a standard prediction, but telephone bills continue to arrive…aside from price, the telecom business remains largely unchanged by VoIP…although improved performance and falling costs usually combine to produce new applications, this does not seem to be the case for VoIP and the voice business. If the infocom sector can move beyond cheap telephone calls, it might finally represent the threat to the status quo imagined by my AT&T colleagues.

Technology-News: GigaOm

Inside Dash, Web 2.0 Thrives

Dash Navigation, the Mountain View, Calif., company that has developed a network-connected global positioning system (GPS) device, is finally making it available for pre-order. The Dash Express will set you back a whopping $600 dollars plus related services of between $10 and $13 a month, depending on the service play you choose. And although it is by no means the most expensive GPS system out there, it is indeed a device that reflects the true spirit of Web 2.0.

Dash, which has raised close to $42 million in VC funding from the likes of Kleiner Perkins and Sequoia Capital, is one of those startups that initially seemed to be more sizzle than substance. But a demo of their most updated device and the web service that goes along with it made me reevaluate my skepticism. Let me explain.

For nearly two years, one web company after another has offered an API (application programming interface) as a means to access the data locked up inside their vault. Zilo, Flicker, eBay, Yelp, Yahoo and Google Maps — the list goes on and on. And yet we have not seen anyone come up with a way to combine these disparate data streams together and build a service that helps our everyday life. Sure, we’ve seen some clever mashups, but most of them are locked up inside our browser. Close the lid of your computer and everything is left behind.

Dash, however, has come up with a way to take Web 2.0 to go. The device can pull information from a panoply of sources: gas station listings, restaurant listings, recommendations from Yelp, real estate information from Zillow.com, and so on. Say you’re driving and you see a house for sale — you can enter the address and get the list price from the Zillow.com database. Feel like eating sushi? Enter “sushi” and the device pulls down the nearest sushi restaurant information, including reviews from Yelp or some such service.

Your subscription also gives you access to MyDash, a special web site that allows you to subscribe to RSS feeds of your choice. If you’re a New York Yankees fan, for instance, and need to find a Yankees-friendly saloon in, say, San Francisco, you can look on one of the mapping services such as Platial and find yourself a map mashup that lists such bars. Subscribe to that RSS feed, and you will always have pinstripe heaven close by. Another feature I like is called Send2Car, which allows you to highlight an address from any Internet browser or Microsoft Outlook and send it directly to your car. Oh and it also offers real-time traffic updates and navigation.

I didn’t necessarily want to do a review of Dash, but it’s allowed me to point out something that is being forgotten in the mad scramble that is Web 2.0: The Internet is not just about the browser, but rather it is about data and how one can use it to build clever products. I think Dash, much like Amazon’s Kindle and RCA’s Small Wonder video camera, is part of a movement that is breaking Web 2.0’s browser shackles.

Technology-News: GigaOm

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