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Content Tagged with support + Java

SourceLabs Debuts New Class of Tools for Open Source Linux and Java (Press Release) – (March 18, 2008)

CNET News – “Open-source support company SourceLabs on Tuesday launched a subscription service aimed at Linux developers and IT administrators who do their own support.”
(March 18, 2008)

O’Reilly Open Source – “Developers and open source system users will be particularly interested in a SourceLabs announcement of a service called Self-Support Suites that has been in beta since December.”
(March 18, 2008)

eWeek’s Linux-Watch – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 19, 2008)

SourceLabs is covered in the largest German IT publication – “Mit den “Self-Support Tools” will SourceLabs eine Alternative zu klassischen Supportverträgen bieten.”
(March 20, 2008)

SourceLabs builds momentum in Japan
(March 18, 2008)

Linux Magazine (Brazil) – “A SourceLabs pretende oferecer, através de ferramentas de self support , uma alternativa ao sistema clássico de suporte atualmente adotado pelo mercado corporativo.”
(March 22, 2008)

IT Jungle – “If you are a developer working at a major corporation or a small company and you want to use Linux and open source tools to create Java applications, there is very little possibility that your company is going to let you do that without getting tech support for the Linux and tools that you use.”
(March 18, 2008)

Seattle Times – “I keep waiting for a big tech company to buy SourceLabs, an open-source software and tools developer in Pioneer Square. Maybe the new product it’s launching today, SourceLabs’ Self-Support Suite, will speed the process.”
(March 18, 2008)

LinuxDevices.com – “A small start-up based in Seattle has started selling a ‘self-support’ tool for developers working with Java and/or Linux.”
(March 18, 2008)

GigaOm: Ostatic – “Could automated software support solutions come to the rescue? The jury’s still out on that, but I was interested in today’s announcement from SourceLabs regarding new Linux and Java self-support tools.”
(March 18, 2008)

Northwest Innovation – “Seattle-based SourceLabs said Tuesday that it has rolled out new tools to help support open source Java and Linux software.”
(March 18, 2008)

SysCon Media – “SourceLabs announced the availability of SASH 2 complete with a major new milestone – integrated support for Apache Tomcat.”
(Sep 9, 2007)

SourceLabs is the developer of the Continuous Support System, a set of tools and services which is used to support open source software such as Linux. The company also sells subscriptions for enterprise support, maintenance, and upgrades for open source software, including SASH, and offers an Open Source Management System.

SourceLabs Self-Support Suite for Linux and Open Source Java (Spring, Hibernate, Tomcat, Struts, etc.)

SourceLabs has self-service tools for Java and Linux support available here The tools include diagnostics which monitor the JVM, Syslog messages, Log4J entries and other data sources, a tool for searching, filtering, and reporting events from these sources, and a tool that searches across a repository of over 16 million datapoints from the open source community to help IT professionals find and fix problems faster and more effectively.

SourceLabs Enterprise Support.

SourceLabs provides premium mission-critical support and maintenance services to some of the world’s largest corporations using its Continuous Support System, a suite of technologies designed to enable proactive identification and resolution of problems before they occur, real-time alerts of production issues, gathering of symptoms of application state at the time a problem was encountered, and sophisticated data analysis using a repository of over 300,000 issues to leverage past experience to identify and resolve root causes faster.

SWiK

SourceLabs builds and maintains the SWiK wiki as a free service to the open source community.

SWiK content is free, licensed under a creative commons attribute and share alike license.

External Links

• SourceLabs corporate homepage: http://www.sourcelabs.com