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Content Tagged with support + ticket

Best Practical Solutions, LLC: RT: Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform has been under development since 1996, and is used by systems

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osTicket.com - Open Source Support Ticket System

osTicket is a widely-used open source support ticket system. Plain and simple it is a lightweight feature packed support ticket tool written mainly using PHP scripting language. An attractive alternative to higher-cost and more complex customer support sy

opensource: del.icio.us tag/opensource

eTicket - Open Source Support Ticket System (based on osTicket)

eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with many features. An ideal helpdesk solution for any website.

opensource: del.icio.us tag/opensource

osTicket.com - Open Source Support Ticket System

Might not be a bad idea to start implementing this for some clients in place of the standard contact form. Found via DarrenBarefoot.com.

opensource: del.icio.us tag/opensource

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