If you are like me, then you’re one of the many millions who have cut the cord with their landline and gone all wireless. However, that doesn’t mean people don’t want phones for their homes. Of course, for them, there are many options — some that use traditional telephony like AT&T and others like Vonage, which provide broadband-based voice service. It’s hard for folks to pick the one that is the best and most reliable.
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Keynote Systems recently conducted a study (link to PDF) of some of the more popular services — AT&T VoIP, AT&T Landline, Comcast Digital, Time Warner Digital, Verizon VoiceWing (VoIP), Packet8, Vonage, Lingo and Truevoice. According to their study, AT&T’s landline service was the most reliable service, while in terms of voice quality, Comcast’s Digital Voice came out on top.
I wish Keynote had not been stingy and shared complete rankings instead of these teaser results. Nevertheless, even the very limited data they made available show that pure-play VoIP services ranked pretty low, hinting at poor quality and less reliability.
More importantly, not a single service measures up to being both reliable and exhibiting good quality; and though Verizon VoiceWing is a good enough compromise, it’s not clear if you can actually sign up for the service. I tried on their web site and failed — only existing customers can seemingly log into the site.
These results align closely to my own findings — while AT&T used to work, the quality of the calls was just horrible. I could not make a single call to India without redialing. So I gave up that service and then opted for Comcast. I very quickly realized that spending $40 a month for a voice service when I could easily get nearly unlimited minutes from my mobile phone just didn’t make much sense. Good-bye, Comcast.
I would love to know which service you use and what your real-world experience is.

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The credit crunch and the slowing economy is beginning to impact everyone from mobile phone makers to phone companies. The economic woes are now spreading to other parts of the telecom food chain, taking down everyone from equipment makers to chip companies. And this is just the start… trouble has once again returned to the world of telecom. Earlier this month, Cisco Systems came out with an unusually downbeat forecast. The company, whose sales have traditionally seemed to defy gravity, admitted its numbers were going to fall for the first time in five years. Meanwhile its book-to-bill ratio — a key metric of future sales strength — has already dipped below 1.0.
“We are seeing customers, not just in the financial, automotive or retail sectors, but across most of our enterprise industries, facing what they view as a very challenging business environment,” Frank Calderoni, Cisco’s chief financial officer, told Wall Street analysts on a conference call. The problems, he said, have spread worldwide.
Cisco is widely considered to be a bellwether of the telecom and infrastructure sector. Its gloomy outlook, therefore, proves just how negatively affected the industry at large will be by the vise-like grip of the economic downturn.
AT&T’s Ralph de la Vega, CEO of that company’s mobility and consumer markets division, told me that anything related to the housing market was going to be in trouble. What that means is that the demand for broadband connections, voice lines and video services is going to slow drastically. Why? Because the growing number of new homes translated into strong demand for new communications services such as cable and broadband.
Now that the housing market has ground to a halt, sales of such services are going to decline, which in turn means that the service providers — from AT&T to Time Warner Cable — are going to have a tough time spending more dollars on their infrastructure. And that is going to impact sales at equipment makers.
After all, if there are fewer broadband connections, the number of modems needed will decline, and so will the demand for back-end gear to support those modems in broadband providers’ central offices. Similarly, if the demand for pay-per-view movies remains flat or declines, then the service providers won’t need to spend money on buying, say, video servers.
This is not a hypothetical situation. During a conference call to discuss its most recent quarterly results, Time Warner Cable said it was seeing lower gross additions and an increased churn in the number of customers. More importantly, those customers were buying fewer pay-per-view movies, premium channels and other add-ons, such as digital video recorders. This means its average revenue per user is going to decline. Since cable companies depend on their ability to generate gobs of cash from their customers to finance the buildout of their networks, cash constraints will mean fewer dollars to spend on gear.
U.S. phone companies, especially the ones with exposure to formerly hot housing markets in Arizona, California, Texas and Florida, are getting hit the hardest. AT&T and Qwest are both seeing steep declines in their wireline connections and a slowdown in demand for Internet connections. This isn’t going to get better anytime soon.
As a result, analysts expect carriers will spend a lot less money next year. UBS estimates that carrier spending will decline 4 percent in 2009 after growing 1 percent in 2008.
Similarly, a slowdown in the economy means that corporations will have fewer dollars to spend on their infrastructure, which is bad news for switch and router makers. Cisco’s gloomy outlook confirms that. So buckle up, guys. Trouble has returned to telecom land.

Television is being revolutionized.
What are the business opportunities for you in net video? Attend NewTeeVee Live (at special $450 rate) to find out.
Time Warner reported its third quarter results today and revealed that the AOL business isn’t doing too well but not as bad as some had expected (though it’s bound to get worse this quarter).
Total revenues for Time Warner remained flat compared to the same period in 2007 at $11.7 billion with earnings of 30 cents a share, while revenues for the AOL segment decreased 17% ($207 million) to $1 billion. Ad spending is hurting (6% decrease, or $33 million, to $507 million), and a even bigger problem are the declining revenues from subscription services (26% decrease, or $165 million, to $470 million).
From the official statement:
Driving the decrease in Advertising revenues were declines in display advertising on AOL Network sites and sales of advertising on third-party Internet sites, offset partially by an increase in paid-search advertising.
AOL claims it averaged 110 million monthly domestic unique visitors and 54 billion domestic page views, citing comScore’s Media Metrix, which translates into 165 average monthly domestic page views per unique visitor.
AOL recently overhauled its homepage and decided to shutter a number of services, like AOL Pictures, BlueString and XDrive earlier this year.
Crunch Network: CrunchGear drool over the sexiest new gadgets and hardware.
Following in the footsteps of Time Warner Cable, Frontier Communications and several UK Internet service providers, AT&T unveiled a tiered broadband service in Reno, Nev., on Nov. 1. According to a Friday filing with the Federal Communication Commission, AT&T executives met with the legal adviser to FCC Chairman Kevin Martin to discuss “usage-based pricing” as a form of network management. AT&T has hinted that this was coming for the last few months. From the filing:
In particular, AT&T plans to initiate a broadband Internet access usage trial in Reno, Nev., beginning in November. Consistent with AT&T’s belief that consumers should have clear information about the capabilities of their broadband Internet access services and any meaningful limitations on those service, AT&T will be providing written notice to customers involved in the trial explaining that their broadband service will be subject to a certain monthly usage tier for the total amount of data they may send and receive, as well as a per gigabyte charge in the event they exceed the usage tier.
AT&T says it will have tiers ranging from 20 GB per month to 150 GB per month with a $1 per-gigabyte overage fee for new customers. Later this year, existing AT&T High-Speed Internet customers in Reno will become a part of this trial if their monthly usage exceeds 150 GB in one month. These customers will receive a usage amount of 150 GB per month.
Time Warner’s caps start at 5 GB per month and stop at 40 GB per month. Frontier’s also start at 5 GB per month, and last week Frontier’s CEO said the company would also offer larger tiers. The filing states that AT&T will also offer customers a meter to show them how much bandwidth they have consumed, which is more than Comcast (with its 250 GB cap) or even Time Warner have offered. AT&T also plans to notify customers when they reach the 80 percent threshold of their tiered plan. Only after the second instance of breaking through the set cap, will customers be charged on a per-gigabyte basis.
This plan sounds much more generous than those of Time Warner (which is the primary competitor to AT&T in my neck of the woods), but we’re still against limiting broadband use. Especially when faced with the stark statement at the end of the filing, “Finally, in the event a new or existing customer does not want to participate in the trial, we will permit the customer to cancel their broadband Internet access service without an early termination penalty.” Wow, looks like it’s tiered broadband or no broadband.
Want to catch up on metered broadband? Check out these links:
10 Things to Know and Hate About Metered Broadband
Time Warner Talks Last Mile & Bandwidth Caps
Why Metered Broadband Is Bad for Microsoft, Google & Us
Why Tiered Broadband Is the Enemy of Innovation

Television is being revolutionized.
What are the business opportunities for you in net video? Attend NewTeeVee Live (at special $450 rate) to find out.

I have been covering a lot of netbooks over at our Laptop Blog, LaptopPimp.com so here’s a re-cap of what went around the laptop world last week or so:
Samsung NC10 Netbook is available now on Amazon, it’s probably been awhile last time Samsung sold any laptops in the U.S. but netbooks must be something they are really rooting for.
Wifi HAVA HDTV unit can let you watch your HDTV from anywhere via WiFi and broadband connection. That means no more paying for hotel TV!
ASUS Eee PC 1000HA is available on Amazon, this is probably the best netbook for the price out there today. There’s also Eee PC 1000HD which comes with Linux instead of Windows XP but I still would go with the 1000HA because of its 160GB storage.
Windows 7 can obviously run pretty well on laptops. Of course, don’t miss out on our Windows 7 review.
Read Dell Mini 12 rumors and reviews to find out what Dell has been working on behind the scenes lately.
HP is also working on their new HP Mini 1000 behind the scenes so watch out for that.
DIY Coat Hanger Laptop Stand is a classic DIY you can do in 5 minutes or less.
Here’s another cool Eee PC DIY that you can learn to install an Eee PC in your car.
MSI Wind 120 is also coming soon.
Well, there’s too much great laptop information to cover in this post, if you want more, go to Laptop Pimp Blog today!
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Re-cap of LaptopPimp and Laptop Reviews!
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