bug
collaboration
tracking
opensource
trac
bugtracking
projectmanagement
opensource: del.icio.us tag/opensource
Software
tracking
business
ticket
opensource
bugtracking
support
tBits is a generic issue tracking and workflow management solution. The user interface is beautiful and quite intuitive such that it can be used by people of non-IT background. The main idea behind tBits is to keep the communication managed and transparent across organization.
A single instance can be used for the following things.: 1. Bug Tracking 2. Customer Support 3. Project Tracking 4. IT Support 5. Knowledge Management
You would just need to create various kind of departments.
For more details see www.transbittech.com