In Beijing, Internet access will soon be in high demand: Half a million people are expected to visit the city of 17 million for the Olympics, and most of them will want web-based access to personal and corporate sites. This may well be the largest international remote access event ever. Much of the attention has been around whether visitors can surf the Internet. But some people are wondering whether they should. Is it safe to surf from China?
“With Software-as-a-Service applications, more users will access their applications across the Internet, so companies can’t rely on physical or firewall access,” said Marc Gaffan, director of product marketing for RSA’s Identity and Access Assurance Group. “The risks are significantly increased.” The U.S. government’s head of counter-espionage, Joel Brenner, is also cautioning travelers to Beijing about identity theft and other threats.
Most users assume that a secure web connection makes them safe. After all, that little yellow SSL padlock doesn’t just mean your traffic is encrypted, it also tells you the URL you’re visiting is the one you wanted — right? Not always, said Jayson Agagnier, a security consultant who specializes in corporate counter-espionage. “On older browsers, the padlock will still be there even if the user accepts a certificate that is not publicly signed.”
To collect passwords, hackers only need to trick surfers into logging in. Many casual users won’t think twice about typing in www.mybank.com and being redirected to mybank.login.com, provided that the new site looks the same. “Obtaining a certificate is fairly easy,” said Gaffan, “and no one really checks the certificate in the lock.”
Phishing for usernames can happen anywhere, but when half a million people descend upon a country that heavily regulates its Internet, it’s an excellent opportunity for mischief. So how can organizations protect themselves? Here are some suggestions:
Capturing logins isn’t the only risk, however. It would take a real conspiracy to present a completely faked site, complete with the right URL and a valid SSL certificate. But if a government owns the network, it’s the lawful man in the middle, and it has the resources for such schemes. “You can control the DNS, display any page you like, entice people to log in,” said Gaffan. As IOC president Jacques Rogge said on July 31, “We are not running the Internet in China. The Chinese authorities are running the Internet.”
Agagnier says Olympics-related travel presents a huge industrial and economic espionage opportunity, but Gaffan says he thinks an elaborate network attack may be more work than it’s worth. “If I were a fraudster, I would just spend two hours in Beijing hotels and Internet cafes installing key loggers. You could collect names and passwords, even things like frequent flier numbers that could be used for corporate espionage to track the travel patterns of a competitor’s employees.
Syntenic CTO Daniel Koffler agrees: “I would be concerned about malicious WiFi access points … You don’t really need to own the back-end pipe; a cheap access point and an SSL proxy is all anyone on the street would need to collect some serious information. While you’re in Beijing, if the state wants your data, they’re going to get it. It’s the billion or so citizens you have to watch out for.”
Perhaps the best defense is to take the week off. Several enterprise IT professionals I interviewed for this story said they’re simply telling their users not to log in from China.

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There’s more than one way to find a good airfare online, as the Kayak-SideStep merger shows. But what’s the best way? Is there one site that you can rely on to find the best fare for all your travel needs? Or do you need to visit them all to ensure you don’t miss anything?
I set out to compare fare-finding services and booking engines, including Kayak, SideStep, Mobissimo, Farecast, Priceline, Expedia and Hotwire. To do so, I chose three itineraries: a business trip to San Francisco, a trip from the U.S. to South America, and a one-way trip from India to the UK.
The winner? Mobissimo.
Itinerary 1: Business Trip from Denver to San Francisco
When I travel on business, the dates are usually inflexible, because I’m likely attending a conference or other scheduled meeting. I choose nonstop because business travel is hassle enough without lengthening the amount of time it takes to get there and back. But even though my primary concern is convenience, I’ll still have to justify my choice to whomever is footing my business bill. So cost matters.
I started with Kayak, which offered me a fare of $231 with one stop. But I wanted to go nonstop, and for that, it provided a fare of $333. I then used its “compare fares” feature to check on Expedia, Priceline and Hotwire. Nonstop fares on those sites were about the same as Kayak: right around $330.
Hotwire offered a “limited rate” fare of $219, but I wasn’t able to find out the carrier, the times, or whether or not I’d have to make stops — hardly ideal for the business traveler.
SideStep looked like it might have a winner for me, telling me that United had a nonstop flight available for $242. Clicking through, however, revealed that United’s nonstop fare was actually $333.
But then I checked with Mobissimo and Farecast, both of which found a nonstop flight with Frontier for $210! Wow! About a third less — Om would be pleased with my frugality.
The next time I make business travel plans, I’ll be sure to check those sites first — and maybe even go directly to the Frontier site myself. As useful as fare finders are, they’re even more useful if you combine them with some personal knowledge of which airlines most economically serve your favorite routes.
Winners: Mobissimo and Farecast.
Itinerary 2: Trip Home to Paraguay
My Paraguayan au pair is traveling home in February to visit her family before staying in the U.S. for an additional year. As a bonus for her hard work, we’ve offered to pay for her ticket, but obviously we’d like to keep the price low.
The dates for this trip are flexible, but the departure and arrival airports are not. I chose Feb. 15th-29th as the travel days, but with the hope that I could specify “flexible dates” and be offered cheaper days to travel.
Since Mobissimo and Farecast were so helpful with my business trip, I started with them. Mobissimo turned in a pretty good choice, of $1,155.69, and Farecast offered a fare of $1,303. Neither, however, gave me the option of classifying my dates as “flexible.”
Kayak and Priceline each found a fare of $1,140 with Brazil’s largest airline, TAM, while Expedia offered a TAM fare of $1,334. Hotwire doesn’t cover that itinerary.
I wanted to use flexible dates to see if I could find an even cheaper flight, but Expedia’s flexible dates checkbox only works with popular U.S. routes and anyway, it didn’t find the best fare for me in the first place. Kayak doesn’t offer a flexible dates capability. Kayak offers a flexible dates feature, but you need to sign up for a free account to access it.
Priceline made it easy to select alternate departure and return dates, though, so I ran the itinerary through again, shifting up by one day then shifting back by one day. I got the same result: $1,140 flying either United or US Air along with TAM to South America.
Winners: Priceline and Kayak. Close runner-up: Mobissimo.
Itinerary 3: One way from Bangalore to London.
For my third itinerary, I had to use my imagination. So I imagined someone beginning a new life in a different country, moving from India to the UK. Since Mobissimo did well for me with both my first two itineraries, I started with them, using a travel date of March 1st, 2008. It gave me a price of $457 through ebookers.com.
Priceline requires U.S. departure airports, so that was out. Hotwire doesn’t handle one-way tickets and only covers travel in the U.S. and Canada.
Kayak, SideStep, Farecast and Expedia all turned up fares around $460, with Farecast offering up the lowest option, at $455. But then I noticed that I could easily compare fares on Orbitz, Travelation and Cheap Tickets from the SideStep window.
It looked like I’d made a smart move. Using it, I discovered that Orbitz and Cheap Tickets each had available fares of $392, and Travelation had a $385 ticket for a flight on Gulf Air with just one stop! But when I looked closer I noticed that once you added on taxes, the price came up to $462 — almost exactly what I’d found before. It was a good reminder to always compare fares with taxes and additional charges added on.
Winners: Everyone except Priceline and Hotwire.
Overall winner: Mobissimo. It came within a few dollars of the low fare on every itinerary. If I were actually shopping for trips, though, I’d probably run the itinerary through all the sites, to make sure I didn’t miss any great fares.

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Travel review site Kango, which brings together traveler opinions from across the web, then analyzes them using natural language analysis and travel-specific term matching to help you find the perfect hotels and activities for your next vacation, said it entered “almost beta” today.
Kango’s “almost beta” state covers romantic and family-friendly lodging and activities in Hawaii and California. For example, you can search for a family-friendly resort in Wailea, Maui and specify your budget criteria. Kango ranks results in order of family-friendliness and displays ratings from web sites like Yahoo! Travel, Travelocity and TripAdvisor.
Earlier this year, Kango received a Series A round of funding of $4 million from Shasta Ventures. The company was founded by Yen Lee, former general manager of Yahoo! Travel.
Kango could eliminate some of the multi-web site research that many vacationers undertake. For it to be generally useful, it will of course have to cover more geography and support terms beyond “before kids” (romantic) and “after” (family-friendly).

I am a conference junkie. I love attending them, organizing them, speaking at them, planning to attend them, seeing my friends at conferences, making friends with the nice (but often stressed) people who run conferences and so on. I even like eating the (often bad) food - kvetching about it builds a sense of camaraderie with the other participants.
Given how much time and money I spend on conferences already, it might be hard for you to be able to get more money directly out of me. However, here is one small tip on a way that you might be able to do this.
When you send me email about upcoming events, send me links to useful feed as well. Many of you are technologists who run technology conferences for other technologists. For Zarquon’s sake, use the common pieces of technology that many of us use.
What would such feeds look like? Well, to answer my own rhetorical question …
(more…)
I have added Social Media to my Spring 2007 class, "Planning for Sustainable Tourism". The class is taught 100% online. Hopefully I will not overwhelm the more technologically challenged students in the class! Click on the title above to go to the current version of the class overview. Registration information can be NAU Distance Learning.OVERVIEW of PL 376 for Spring 2007
- January 16 - May 11, 2007
Topic Groups: Each student will be assigned to one of the following three groups at the start of the semester. Students will be given the opportunity to switch groups later in the semester. The Final Project will be related to the topic of the group. A couple of sample topics for each group is shown below.
CLASS SCHEDULE - Please See the LEARNING MODULES and CALENDAR for Actual Assignments and Due Dates
This Schedule is Under Construction, though it will probably not change much.
| Week | Points | |
| Module 1 - Intro to Class, Sustainability, and Social Media | ||
1-2 | Class Intro Assignment: Tourism Development Issues | 75 |
3 | Sustainable Development and Tourism | 75 |
4 | Social Media and Tourism | 75 |
5 | Planners and Planning for Tourism | 75 |
6 | Sustainable Tourism, Planning and Social Media | 75 |
7 | Midterm Exam #1 | 100 |
| Module 2 - Tourism Impacts (using collaborative blogs) | ||
8 | Economic Impacts of Tourism | 75 |
9 | Social Impacts of Tourism | 75 |
10 | Environmental Impacts of (and on) Tourism | 75 |
11 | Topic Group Wiki Projects: Resources for Manging Tourism Impacts, Greening the Tourism Economy, or Tourism Planning for People | 75 |
12 | 75 | |
13 | Midterm Exam #2 | 100 |
| Module 3 - Social Media and Destination Marketing | ||
14 | Final Project: Place Promotion with Social Media (website creation, podcasting, and other Web 2.0 Travel Tools; there is no final exam) | 75 |
15 | 75 | |
16 | 100 | |
| Total Points (subject to change) | 1200 | |
Definitions: Social Media - Social Software - New Media
Social Software Tools that will be used in this class, include:


User:teasetrip: Web2.0 for travel
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