Adobe RoboHelp is an authoring software program that makes it easy to produce user assistance, e-learning content, organizational policies and knowledge base articles for multiple devices. With its responsive HTML5 layouts that work on a range of devices.
Adobe has unveiled their 2019 edition of RoboHelp, featuring an enhanced and user-friendly user interface and dynamic content filtering for enhanced personalization.
Create Help Files
Adobe RoboHelp is a Help Authoring Tool (HAT) that empowers users to quickly deliver engaging self-service and support content across customer touchpoints. It facilitates the development of next-gen Responsive HTML5 layouts while supporting author productivity and compliance through its minimalist yet powerful user interface. Furthermore, RoboHelp facilitates collaborative work via web-based review while offering platform integrations such as Git and SharePoint Online for version control.
Adobe’s RoboHelp 2019, version 2019, represents a substantial leap forward from previous releases, offering users cleaner UI elements, improved file organisation, standardised source code and exciting new features such as dynamic content filters and fuzzy search matching that have long been desired by existing RoboHelp users.
RoboHelp offers several output presets that enable you to easily produce multiple Help systems from one project. You can produce WebHelp, PDF, Responsive HTML5, and Mobile App output from one single project. Each output preset comes equipped with its own set of options and settings so you can tailor how the output is created; specify language preference as well as whether or not to include an index; you may even choose whether or not to include or exclude table of contents for more precise output generation.
Adobe RoboHelp Server allows you to use a command-line utility for publishing RoboHelp projects and distribute your content across platforms, using RoboHelp projects as examples. However, for optimal use this command requires Java Runtime Environment which comes included with Adobe RoboHelp installation.
Once the output is ready, you can either view or print it on your computer or print out in PDF format which preserves fonts, images, and layout. Adobe Acrobat Reader is an excellent free viewer to view PDF output.
RoboHelp offers various templates that enable you to easily create tables of contents (TOCs). Choose between online or book TOC formats – each has sections and topics; while book formats provide front matter/back matter that you can use for print outputs as well as Word outputs. Alternatively, create your own customized TOC.
Create eLearning Content
Adobe RoboHelp is an industry-standard Help Authoring Tool (HAT), used for creating help systems, eLearning content and organizational policies. RoboHelp’s engaging help content, lessons and knowledge bases reach end-users across devices of all form factors for an engaging experience across devices of all forms factors. Alternatively, its multichannel experiences enable customers to enjoy enhanced experiences with responsive web layouts, search enhancements and Dynamic Content Filters to personalize multichannel experiences for customer success.
Adobe’s decision to switch the version numbering system of RoboHelp has left longtime users bewildered. Previously, it used an X numbering system starting with its initial release under Blue Sky Software/eHelp Corporation before it was acquired by Macromedia, and eventually Adobe Systems. But the shift to subscription model with Adobe Technical Communication Suite has reduced development costs drastically while simultaneously facilitating regular releases of new features.
RoboHelp is an intelligent tool for creating HTML5 content with seamless personalization, offering seamless and highly individualized experiences for users. Its newly redesigned user interface was designed for ease of use for beginners while being powerful enough for experienced authors. RoboHelp works well with various eLearning tools such as Articulate’s Storyline, TechSmith Camtasia Studio and Adobe Captivate; its multimedia support enables images and video inclusion. In addition, external systems can connect automatically for updates or translation via its XLIFF support.
No matter the industry you work in, technology innovation can move quickly, often necessitating quick updates to documentation and training programs. At Adobe we recognize this is true for their new product as they strive to ensure that it stays up-to-date and responsive to changing business needs, offering excellent customer experiences across multiple channels.
RoboHelp’s latest release provides customers with an array of features designed to meet the ever-evolving needs of your customers. RoboHelp now supports stunning PDF and frameless Responsive HTML5 outputs, responsive mobile app creation capabilities and can integrate with existing customer support applications such as Salesforce or Zendesk for customer support purposes. Adobe also added microcontent functionality which chatbots can utilize in answering common customer inquiries.
Create Mobile Apps
Adobe RoboHelp (2015 release) is an intuitive software for creating and publishing mobile apps. Featuring responsive HTML5/CSS3 authoring support, Dynamic Content Filters take personalization a step further while you publish as Responsive HTML5, PDF or Mobile App content to serve customers across various touchpoints – creating enhanced search experiences with smart algorithms such as autocomplete search. Furthermore, Git and SharePoint Online features enable collaboration on content production projects.
Adobe has revamped their user interface in this new version with an elegant ribbon-based design, making it more intuitive and straightforward to use. Furthermore, this ribbon makes it simpler for you to locate and access previously hidden options like search synonyms, Word conversion settings, topic version comparison and skin selection for output production.
RoboHelp now allows you to easily generate Android or iOS mobile applications as the output of your project using its new Mobile App Output preset. When creating the mobile app, you can choose its title, description, icon and splash screen settings during creation – this way it can be seen on any device with access to Google Play or Apple App Store and even be downloaded using QR codes in its output dialog box.
RoboHelp utilizes Adobe Phonegap Build’s free trial version to build their apps, though you must purchase a license if creating more than one app is a priority. However, this license fee can be much cheaper than hiring outside help for this task.
Adobe RoboHelp 2018 is an incremental update, rather than the revolutionary transformation many users were anticipating. While it offers improved UI, organization of source files, and standardised source code compared to its predecessors such as MadCap Flare or Paligo; additionally it still lacks some of the basic features expected of modern tools like context-sensitive Help support.
Create HTML5 Layouts
Adobe has just unveiled their flagship help authoring tool with an exciting new Responsive HTML5 output type – ideal for users on devices of all sizes to interact with content in ways most suitable to them. In addition, this release also contains improvements for existing output formats as well as a skin editor and many other exciting features which makes this an exciting product to follow!
One of the most remarkable changes in this update is RoboHelp’s newly enhanced user interface (UI), designed to conform more closely with modern UA conventions and paradigms. Both editor panels and panel UI have been simplified and are more inline with similar Adobe products like Captivate and FrameMaker. In addition, this version introduces several enhancements which improve overall user experience such as better management of source files as well as creating more uniformity across output formats.
Multiscreen HTML5 output format represents one of the biggest changes to this release. It aims to allow publishers to publish single layouts that automatically adapt according to screen size and orientation of user device – from desktop PCs all the way down to mobile phones – supporting all screen sizes from desktops up to smartphones with CSS3 media queries support.
This new format should help lead to the eventual death of WebHelp’s output format as it has long been the default online help format for help sites. However, when making plans to utilize this new format, be aware of some limitations and restrictions which must be considered prior to proceeding with implementation.
Another significant upgrade in this version is the enhanced ability to create custom headers and footers, long overdue but an essential step toward improving the consistency and look of printed documentation output. You now have the flexibility of setting different headers/footers for odd, even, first pages as well as toggle variable views in your printed documentation output.
